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Agentic commerce is changing how consumers discover and buy, as brands deploy AI agents as autonomous team members to predict demand, optimize pricing, and communicate with customers automatically However, AI’s growing potential does not change the foundation of a strong marketing strategy. Brands still need to meet customers wherever they are, a...
2025 has been a year of reckoning for HR, marked by burnout, rapid tech acceleration, and growing pressure to rethink the employee experience as we head into 2026 Debbie Lawrence, chief people officer at managed IT services provider Integris, does not believe the employee experience has shifted completely yet....
Deepfakes are a growing problem for any organization jacked into the internet. They can be especially dangerous when weaponized by nation-states and cybercriminals "When people think about deepfakes, they often picture fake videos or voice-cloned calls," noted Arif Mamedov, CEO of Regula Forensics, a global developer of forensic devices and identit...
An e-commerce customer service support company is predicting a 45% increase in customer returns following Christmas, a development that will tax many retailers' support systems and erode their holiday profits "The 45% increase in returns directly causes support teams to slow down, with the time taken to solve an issue climbing by 28%," Dublin, Irel...
SMB marketers may soon ditch tools such as Mailchimp, Outreach, and HubSpot for an all-in-one AI-powered CRM designed to help small teams create, send, and manage personalized campaigns without the cost or complexity of bloated software stacks Sales and marketing engagement platform Nimble raised the bar with new email marketing enhancements aimed ...
For most people, and it’s completely understandable, Nvidia is still shorthand for GPUs and AI chips. The company’s silicon dominates the AI data center conversation and headlines But Nvidia’s real “moat,” and I use that word purposefully, is the combination of its silicon offerings with an increasingly deep software stack. Stated a bit d...
This has been a year of massive disruption, incredible innovation, and more than a few headaches As we look back on 2025, it is clear that the tech industry has finally moved beyond the initial "AI hype" cycle and has begun delivering hardware that actually changes how we live and work....
Intuit's new all-in-one platform introduces significant features to help businesses and accounting firms enhance AI-powered financial management in the new year In announcing the new product at this fall's Intuit Connect, Intuit CEO Sasan Goodarzi unveiled transformative innovations, noting that they represent the most significant technology disru...
Security gaps, data silos, and runaway cloud sprawl are exposing the limits of legacy CRM systems and increasingly straining sales teams that rely on fragmented, patchwork software stacks to run modern go-to-market operations Jason Eubanks, co-founder and CEO of Aurasell, believes the CRM category is primed for a reset toward AI-native, fully integ...
A new law took effect in Australia on Tuesday that bans anyone under 16 from having a social media account on platforms such as TikTok, Instagram, Facebook, YouTube, Snapchat, X (formerly Twitter), Twitch, Reddit, and Threads Platforms that violate the law face fines of up to AU$49.5 million, or about US$33 million....
Online shopping is turning into a battle between consumers and AI bots, and the digital challengers are winning This holiday season, “Grinch bots” — AI-driven scripts designed to manipulate online retail systems — are stealing far more than holiday cheer. Unlike past years, however, the problem is no longer confined to peak shopping periods...
If you're thinking of letting your employees use AI browsers like Comet and Atlas, think again That's the advice in a recent report from influential global technology advisory firm Gartner....
Walmart and OpenAI's October partnership could be the most significant shift in e-commerce since the “Buy Now” button By integrating ChatGPT, Walmart is collapsing the shopping funnel. No search bar. No cart page. Just conversations that lead directly to checkout. This new approach could rapidly redefine how every brand approaches customer disc...
Have you ever wished you could ask your Kubernetes cluster what’s wrong and get a runnable fix instead of a wall of logs? For enterprise platform teams, that question isn’t academic — it’s a daily operational constraint Site reliability engineers (SREs) have relied on scripts, playbooks, and golden runbooks for years. What’s changing now ...
The air is getting thin up here. Nvidia recently shattered records by reaching a staggering $5 trillion valuation. It is a number that defies gravity, logic, and, historically speaking, sustainability But if you look closely at the pillars holding up this massive financial edifice, you’ll see they aren't made of superior silicon or magical AI dus...
While brands are chasing customer data to deliver more value, consumers are drawing firmer privacy boundaries, according to the PwC 2025 Customer Experience & Loyalty Survey Results show a personalization paradox where 53% of consumers say it's worth sharing data if it smooths the customer experience (CX) and feels mutual. Yet 93% said they would l...
Discarded electronic waste containing earth minerals is overtaking landfills globally at an alarming rate as much of the tech industry and enterprises kick the disposal problem to the curb. Meanwhile, the waste stream contains critical raw materials needed across global supply chains The latest edition of the Global E-Waste Monitor reported that gl...
Samsung raised the ante in the foldable smartphone market on Tuesday with the introduction of the Galaxy Z TriFold The three-panel phone folds out to create a 10-inch QXGA+ display (2160 x 1584) with a peak brightness of 1600 nits and a 120Hz refresh rate....
The United States urgently needs a virtual cybersecurity academy to train cyber defenders for national security, according to the Internet Security Alliance (ISA) It noted in a recent update to its National Defense Cyber Threat Report that the federal government needs to muster the resolve shown at the end of World War II when the U.S. established ...
After being invited to use OpenAI’s Sora and spending two weeks experimenting with it, I am convinced that we are at the precipice of a change so profound that it’s hard to comprehend fully, even as we watch it unfold. The launch and rapid evolution of generative AI video tools, led by Sora, have triggered a dual reaction: sheer wonder and palpable fear...
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