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Voice AI agents are a rapidly evolving area in the business world, moving far beyond simple interactive voice response (IVR) systems. The trend is significantly impacting both customer loyalty and word-of-mouth (WOM) advertising Alex Levin, CEO of Regal, a customer-centric contact center software company, believes that voice AI agents will usher in...
With energy demand soaring -- largely due to the growth of data centers supporting a burgeoning AI industry -- concerns have arisen about where the nation will find the energy capacity to meet its power needs A new report by the Information Technology and Innovation Foundation (ITIF) argues that capacity can be found in the near- and medium-term, g...
More than four out of five consumers agree that high-value content -- detailed descriptions, multiple images and videos, and customer reviews -- is more important to them when they're making a purchasing decision than brand recognition, according to the 2025 Omnichannel Shopping Benchmarks report by product experience management solutions provider Syndigo...
If you are feeling a little less "ho-ho-ho" and a little more "bah humbug" this year, you aren’t alone. The recent government shutdown, which mercifully ended on Nov. 12, left many households tightening budgets amid lingering uncertainty, making this holiday season feel particularly fragile. Money is tight, uncertainty is high, and for many of us, the idea of a lavish Christmas feels irresponsible, if not impossible...
Momentum in edge-to-cloud innovation continues to build as enterprises push for more control over AI workloads On Nov. 4, Aptiv-owned intelligent-edge software provider Wind River announced a new agreement with ServiceNow that will let customers run the ServiceNow AI Platform in their own data centers through the Wind River Cloud Platform....
As the Trump Administration mulls slapping tariffs on foreign robotics, it's being warned that such a move could disrupt efforts to revive manufacturing in the United States The U.S. Commerce Department has begun collecting comments in an investigation authorized by section 232 of the Trade Expansion Act of 1962, which allows the agency to impose t...
Retailers are doubling down on physical stores, especially in luxury and mid-market segments, where high-touch service still drives 84% of U.S. retail sales. A new partnership between Leap and Endear aims to strengthen that advantage by blending human expertise with real-time customer data As pressure mounts to deliver premium, personalized shoppin...
AI browsers, like Perplexity's Comet and Brave's Leo, can offer conveniences not found in conventional browsers, but they also pose potentially higher risks "The ability to quickly gather and summarize available information without having to invest hours of clicking and reading is incredibly valuable," observed Andy Bennett, CISO of Apollo Informat...
The air in New York at AMD’s 2025 Analyst Day last Tuesday was electric — and being there on-site made it even clearer that the real story wasn’t the record-breaking numbers. It was the palpable shift in the industry narrative While the tech world remains fixated on Nvidia's staggering valuation and Intel's ongoing turnaround saga, AMD, under...
Picture this: It's Black Friday 2027, and retail’s biggest "customer" isn't a soccer mom hunting for deals or a Gen-Z trendsetter. It's an AI agent representing 50,000 households, armed with aggregated purchasing power that would rival the largest enterprise procurement teams This agent is not looking at retailers’ brand stories, influencer pa...
OktoberTech Silicon Valley 2025 underscored that Infineon no longer sees itself as a niche component supplier watching the AI wave from the sidelines The company used the event, held at the Computer History Museum in Mountain View, Calif., to frame a sharper, more assertive narrative: Infineon aims to be the foundational infrastructure provider for...
AMD’s 2025 Financial Analyst Day on Tuesday was not about trying to outshout Nvidia on speeds and feeds. It was about resetting how investors, customers, and partners think about AMD’s role in the AI era. The company presented itself not as a niche challenger or opportunistic second source, but as a structurally important, scaled platform player in a compute market it now sizes at $1 trillion...
Corporate real estate firms are enthusiastically embracing artificial intelligence, but few are achieving the goals they expected from the technology, according to the results of a survey of more than 1,000 real estate leaders across 16 global markets The number of companies running corporate real estate (CRE) AI pilots has exploded from 5% to 92% ...
Agentic AI is shifting CRM from simple automation toward collaborative workflows, where AI handles routine tasks and humans apply judgment, context, and relationship-building. Rather than replacing frontline roles, this model enhances them Research from Goldman Sachs aligns with this shift. The firm estimates that while AI adoption may temporarily ...
A call to disrupt the People's Republic of China's economic espionage campaign against the United States was sounded in a new report by a Washington, D.C., technology think tank "China’s campaign of economic espionage against the United States spans cyber intrusions, insider theft, and technology transfer disguised as collaboration," declared the...
Red Hat’s recent momentum highlights how open-source innovation, paired with disciplined execution, can redefine how enterprises adopt and scale AI Best known for Red Hat Enterprise Linux and OpenShift, its Kubernetes-based hybrid cloud platform that enables organizations to build, deploy, and manage containerized applications across environments...
The tech narrative often dictates market reality, and the sheer velocity of Nvidia's ascent is both dazzling and deeply precarious. Having achieved the historic milestone of becoming the world's first $5 trillion company and commanding roughly 80% of the AI accelerator market, Nvidia stands atop the AI pyramid Yet, this summit position — built on...
The e-commerce platform market is driving a major shift in how technology is bought, sold, and reused. A growing secondary resale ecosystem is replacing the long-dominant “take-make-dispose” model, enabling devices to circulate through multiple lifecycles instead of ending up as waste — and creating new revenue opportunities along the way Thi...
In today’s hybrid work and connected lifestyle, the right technology makes all the difference in productivity, creativity, and seamless living Whether it’s robust connectivity, intelligent organization, or reliable performance, the latest innovations elevate everyday experiences....
Artificial intelligence (AI) shopping tools are rapidly reshaping how consumers discover and evaluate products. Yet even as adoption accelerates, concerns about reliability and privacy persist. Industry research suggests that retailers, in particular, are lagging — unprepared for what may be the most significant shift in e-commerce since the arrival of mobile...
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