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CRM Report: ePartners Snaps Up LeadTrack Systems

Solutions provider ePartners completed its bookend of nationwide CRM offerings, as the Dallas, Texas-based company announced today that it will acquire the San Mateo, California-based LeadTrack Systems for an undisclosed sum. LeadTrack offers software for sales lead automation The acquisition will be ePartners' second CRM pickup. In March, it purch...

CRM Report: Retek Buys HighTouch Technologies for $27M

Minneapolis, Minnesota-based Retek, Inc. (Nasdaq: RETK) strengthened its new CRM offerings today, as it announced an agreement to buy HighTouch Technologies for $27 million (US$) HighTouch provides CRM solutions to such dot-com companies as Tupperware.com, SportsLine.com and others. The deal calls for Retek to pay $18 million in cash and $9 million...

OpenSite Deal Scuttles Bidder's Edge Sale

Online auction portal Bidder's Edge announced Tuesday that it is canceling its pending sale to OpenSite after the online pricing solutions provider disclosed that it will be acquired by Siebel Systems, Inc. for $444 million (US$) Nick Godfrey, Bidder's Edge Director of Marketing, told the E-Commerce Times that, "Things have changed in such a way th...

The Great Online Auction Listing Scam

Last week, a federal judge disclosed plans to issue a preliminary injunction that would prevent auction portal Bidder's Edge, Inc. from gathering information off industry leader eBay's Web site While the full impact of U.S. District Judge Ronald M. Whyte's ruling will not be known until the court issues a written order, many analysts feel the move ...

E-Commerce Left Out of Market Rebound

Despite a general market rebound after last week's massive sell-off, many analysts are saying that e-commerce stocks -- particularly consumer issues -- are unlikely to recoup their losses any time soon The Nasdaq Composite Index posted its biggest point gain ever Monday, closing up 217.76 at 3,539.05 after an up-and-down session. On a percentage ba...

Report: Online Shopping Will Top $61B in 2000

U.S. shoppers will likely spend over $61 billion (US$) online this year, according to a new report by the Boston Consulting Group The report, "The State of Online Retailing 3.0," was released Monday by Shop.org, a trade association for e-tailers. The data also indicates that the business to consumer (B2C) e-commerce market will grow 85 percent in 2...

Merrill Lynch in $1B Net Banking Deal

U.S. investment bank Merrill Lynch & Co. and international banking group HSBC Holdings announced a $1 billion (US$) deal Tuesday to form a new online global banking and brokerage company The new company, to be known as Merrill Lynch HSBC, will be an equal investment joint venture that will combine Merrill Lynch's global investment expertise with HS...

CRM Report: MarketSoft Reels in Industry Awards

Lexington, Massachusetts-based MarketSoft, a provider of e-marketing solutions, touted its achievements of late in a succession of walks to the podium The company, which delivers offers and promotions to customers, was named one of five finalists in the Rookie of the Year category at the prestigious MIT Sloan School of Management eBusiness awards h...

CRM Report: Descartes' Philosophy Okay with Delivery Customers

Eight Internet-based service companies were the latest to sign up for an e-fulfillment system from B2B solutions provider Descartes (Nasdaq: DSGX), the company announced today The Waterloo, Ontario-based Descartes said the eight -- among them YourGrocer.com and PurpleTie -- join Internet grocery company Webvan as clients. Webvan chose the company's...

CRM Report: IFS Sells Exactium To Pivotal for $34M

Swedish business applications provider Industrial & Financial Systems, AB (IFS) said today that it sold its Atlanta, Georgia-based Exactium unit to Pivotal Corporation (Nasdaq: PVTL) for $34 million The sale will consist of $9.4 million in cash, with the balance in shares of Pivotal. The agreement also calls for Pivotal to retire IFS' debt and for ...

CRM Report: NCR's e-Business Warehouse Attracts Leading Dot-Coms

Business solutions provider NCR (NYSE: NCR) said Monday that it has sold versions of its eBusiness Teradata Warehouse to E*Trade, Travelocity, Macys.com, and others since its recent launch The global giant also announced that MatchLogic, an online advertising subsidiary of Excite@Home, bought a similar version of the e-business system and that NCR ...

Online Mortgages Slow To Take Hold

Mortgage industry executives at last week's Second Annual Online Mortgage Forum in Chicago, Illinois declared that U.S. Web surfers are increasingly using the Internet to research loans and compare rates, but are still wary of closing a loan online According to Reginald Bowser, vice-president of marketing for Lending Tree, Inc., unique situations a...

Party Over for Online Travel Biz

Triple-digit growth in online sales of leisure travel services is probably over, but indications are strong that the business will continue to flourish, according to a new study from Jupiter Communications (Nasdaq: JPTR) In the United States, consumers booked $6.5 billion (US$) of leisure and business travel online last year, nearly three times the...

Net Piracy Cases Clog Courts

In an ironic role reversal, a San Francisco, California-based music firm filed a lawsuit against Amazon last week for an alleged patent infringement. Amazon threw off the spark that ignited the patent firestorm when it sued Barnesandnoble.com last year for stealing its 1-Click shopping feature ...

Dutch Firm Rescues Peapod from Brink

Holland-based Royal Ahold plucked beleaguered online grocer Peapod from the edge of bankruptcy Friday, pledging to buy 51 percent of the Skokie, Illinois-based firm. Peapod will remain a stand-alone company, while Ahold will supply goods and services, including the use of its network of warehouses and distribution centers The $73 million (US$) cash...

Study: Digital Divide Not Race-Based

A new study by Cambridge, Massachusetts-based Forrester Research indicates that the U.S. government's perceptions of why some Americans lack access to the Internet are widely divergent with reality According to the study, ethnic background or race -- as is commonly believed -- does not explain the existence of such a "digital divide." Although a co...

AltaVista Trumps Pure Plays with Musicland Alliance

In the wake of a report predicting that e-commerce players with brick-and-mortar outlets will be most likely to survive the impending dot-com shakeout, AltaVista said Thursday it will partner with Musicland Stores Corporation, a chain that operates four Web sites of its own and more than 1,300 retail stores In a report released Tuesday, Forrester R...

U.S. Senator: Online Meat Exchange Threatens Farmers

U.S. Senator Paul Wellstone (D-Minnesota) has asked the U.S. Justice Department to launch an investigation into whether a proposed business-to-business (B2B) exchange by six leading meat companies would violate antitrust regulations Wellstone made the request Thursday out of concern that the proposed exchange could have a damaging effect on U.S. fa...

'Back Door' Exposed in Microsoft Software

A Microsoft engineer reportedly included a back door in the company's Microsoft Internet Information Server software that could enable hackers to break into hundreds of thousands of Web sites around the world Rain Forest Puppy, one of the experts who discovered the hack, characterized it as "a very specific vulnerability." The back door makes sites...

Infamous Cybersquatter Shut Down by Judge

A federal court judge in Boston, Massachusetts has ordered a notorious Canadian cybersquatter to close down a site that infringes upon the copyright of search engine Northern Light.com In issuing an indefinite injunction, U.S. District Judge Douglas P. Woodlock ordered Jeff Burgar of Alberta, Canada to shut down Northernlights.com and to provide a ...

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