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CRM Report: Art Technology Group Paints Rosy Q1 Picture

Cambridge, Massachusetts-based Art Technology Group (ATG) (Nasdaq: ARTG), a provider of CRM and e-commerce products and services, said today that revenues rose to $21.6 million in the first quarter, almost 400 percent over the corresponding quarter in 1999 The company booked a net loss of $600,000 -- significantly less than the $9.5 million it lost...

CRM Report: Davox Rides Strong Q1 into International Markets

Davox Corporation (Nasdaq: DAVX), a Westford, Massachusetts-based provider of CRM solutions, announced today that its first quarter revenues shot up to a record $26.4 million (US$), an increase of 30 percent over the same quarter last year The company said much of its growth was fueled by its expansion in Europe, where it sold its solutions to new ...

CRM Report: Baan Plans CRM Spinoff After Stumble

Baan Company N.V. (Nasdaq: BAANF; ASE: BAAN) publicly confirmed its recent woes today, saying that it booked a first quarter loss of $26 million and that its revenues plunged from $176 million in the first quarter of 1999 to $106 million last quarter Based in Barneveld, Netherlands, with U.S. headquarters in Herndon, Virginia, the enterprise soluti...

Latin American E-Commerce To Reach $82B by 2004

Electronic commerce in Latin America is poised to grow to $82 billion (US$) by 2004, according to a new report by Cambridge, Massachusetts-based Forrester Research The research projects that the business-to-business (B2B) sector, accounting for 93 percent of the total growth, will be instrumental in helping the region quickly overcome infrastructur...

Report: 80 Percent of Online Travel Sites Will Fold

According to a new report by investment bank Bear Stearns, 80 percent of online travel sites are destined to fail over the next five years The six-month study projects that only 200 of the 1,000 existing online travel sites will still be in business in 2005, led by such stalwarts as Expedia.com, Travelocity and Priceline.com.

Teen Hacker Arrest Masks True Net Peril

This past weekend, a Canadian teen who calls himself "Mafiaboy" was arrested in the Montreal area and charged with at least one of the February denial-of-service (DoS) hacker attacks that blocked access to such popular Web sites as Yahoo!, Amazon and eBay In addition to inconveniencing millions of customers by disrupting Internet transactions world...

White House: Net Security in U.S. Hands

The Clinton administration's new Critical Infrastructure Assurance Office held a series of meetings this week to remind IT professionals that the world is relying on U.S. companies for Internet security "It is the boardrooms of America that hold the key to ensuring the Internet and computer networks will always be open for business," Commerce Secre...

Businesses Still Not Sold on E-Commerce

According to a recent poll by the Washington, D.C.-based National Association of Business Economics (NABE), three out of five businesses are currently using e-commerce for buying or selling activities, but questions about the long-term outlook remain "The adoption of e-commerce for both purchasing and selling is a fairly recent phenomenon, with mos...

Experts Echo Net Ad Bureau Findings

When the Internet Advertising Bureau (IAB) released its "Internet Ad Revenue Report" earlier this week, the common misperception that "banners are dead" was shaken to its foundation According to the report, Internet advertising reached over $4.62 billion (US$) in 1999, representing an increase of 141 percent over the $1.92 billion spent on online a...

CRM Report: eAssist Receives VC Boost

San Diego, California-based eAssist said Wednesday that it received $35 million from venture capital firms as it gears up to deliver its full suite of CRM products. eAssist offers a subscription-based package of CRM services Infinity Capital, Trinity Capital, Enterprise Partners and VantagePoint Venture Partners all kicked in funds to help eAssist ...

CRM Report: ICT Group Reports Record Revenues

Driven by strong international sales, CRM provider ICT Group (Nasdaq: ICTG) said Wednesday that its first quarter revenues leapt to $41.3 million, an increase of 12 percent over last year's first quarter The Langhorne, Pennsylvania-based company said that its international operations provided $9.3 million in sales, up 67 percent over last year, whi...

CRM Report: Inteliant, BroadVision Form Alliance

Salt Lake City, Utah-based Inteliant Corporation, a division of SOS Staffing Services (Nasdaq: SOSS) and e-business applications provider BroadVisionInc., announced a comprehensive alliance Wednesday that will pool the companies' products and services The firms will focus on the telecommunications industry, where Inteliant has had considerable succ...

CRM Report: Aspect Announces Record Revenues, New Fund

San Jose, California-based Aspect Communications (Nasdaq: ASPT), a provider of CRM portals, announced today that its first quarter revenues shot up to a record $148.3 million (US$) and its net loss declined to $2.8 million from $13.3 million in the corresponding quarter in 1999 Aspect also announced the formation of a new venture fund. The $50 mill...

Miramax Films Inks Online Distribution Deal

Though the Internet is not quite ready for prime time -- much less Hollywood -- Miramax Films announced Tuesday that it will be offering selected movies over the Internet for consumers to rent or buy. The decision follows a recent announcement from MGM that it will be opening the doors of its huge film library to the Web Miramax entered a non-exclu...

Amazon Pours Money into Net Wine Sales

Online giant Amazon.com, which has already invested $30 million (US$) in California-based Internet startup WineShopper.com, announced Tuesday that it has forged a partnership with the newly-launched e-tailer WineShopper.com currently serves customers only in California, but plans to expand its coverage across the United States. The company intends ...

Why Webvan Will Win the Online Grocery War

Just when it seemed that two Internet grocers were headed for the dot-com chopping block, a couple of food industry giants swooped in and saved the day with huge cash infusions Over the past several days, Safeway, Inc. paid $30 million (US$) for a 50 percent stake in GroceryWorks.com, while Holland-based Royal Ahold NV agreed to shell out $73 milli...

Report: Asia-Pacific E-Commerce Poised for Boom

A surge in Asia-Pacific e-commerce will culminate with $1.6 trillion (US$) in transactions taking place in 2004, according to a new study by Forrester Research The $1.6 trillion figure will make the region a powerhouse in the overall global Internet economy, said Stuart D. Woodring, vice president of research for emerging Internet economies at Forr...

Canadian 'Mafiaboy' Charged in DoS Attacks

The Royal Canadian Mounted Police (RCMP) have arrested a 15 year-old known as "Mafiaboy" in connection with February's spew of denial-of-service (DoS) attacks on prominent Web sites. The youth's name cannot be released due to his age The arrest was the result of a joint investigation with the Federal Bureau of Investigation (FBI), National Infrastr...

CRM Report: Octane Software Steps on the Gas

Octane Software, a provider of CRM applications and software, announced Monday that it sold its products to 32 new customers in the first quarter of the year, breaking a company record The San Mateo, California-based company -- which agreed to be acquired by E.piphany (Nasdaq: EPNY) last month -- added a number of business-to-business (B2B) compani...

CRM Report: eForce Sees Revenue Spike

Privately-held eForce, a provider of e-business strategies, said Monday that its revenues rose 115 percent for the first quarter of the year to $4.3 million and its work force expanded rapidly to keep up with a growing customer base The Hayward, California-based company added dot-com clients Chipshot.com, Guru, HomeLoan.net and others to its client...

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