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Lake Forest, Illinois-based eLoyalty (Nasdaq: ELOY) said Monday that it has signed the first customer for its Loyalty Foundation, a hosted CRM suite that it says offers customers an alternative to on-premise solutions with no capital investment Cricket Communications, a new wireless company that is a subsidiary of Leap Wireless International (Nasda...
NBCi Internet, Inc. (Nasdaq: NBCI), the Internet network arm of NBC, announced Tuesday that it has acquired Husdawg Communications, a CRM provider for the computer hardware and software industry The network said the acquisition will strengthen NBCi Direct's ability to market e-commerce services to computer hardware and software companies. Husdawg C...
Targeting individuals for the first time in its case against the Napster MP3 browser, lawyers for heavy metal band Metallica said Monday that they had identified more than 335,000 individuals who allegedly swapped the band's music on Napster in violation of copyright law A lawyer for Metallica said the individuals' names would be delivered to Napst...
Despite the endless posturing and legal wrangling that has taken place over the duration of the Microsoft antitrust drama, Friday's proposal by the U.S. Justice Department and 19 states to split the software titan into two competing companies must have come as quite a heavy blow to Bill Gates After all, Gates has not been shy about letting reporter...
The U.S. Federal Trade Commission (FTC), Securities and Exchange Commission (SEC), and Commodity Futures Trading Commission (CFTC) announced Monday that they have halted ad campaigns by 14 online brokerages that promised easy profits using their systems Day traders attempt to make money buying and selling stocks or other securities over a very shor...
As U.S. e-commerce spending moves toward a projected $2 trillion (US$) by 2003, the market for packaged e-commerce software is also expected to increase dramatically, according to Forrester Research The report predicts that U.S. infrastructure expenditures will grow from $3.1 billion in 1999 to $14.5 billion by 2003, with online companies increasin...
While the so-called "Linux Hysteria" seemed to fade long before the Nasdaq started to sputter, the open-source platform capitalized on Microsoft's antitrust troubles by moving steadily into the server arena and grabbing the attention of Internet-centric operations In fact, an International Data Corp. (IDC) study released last week confirmed not onl...
Responding swiftly to news that Hewlett-Packard Co., Compaq Computer Corp. and Gateway, Inc. are launching an online marketplace for supply chain management, IBM disclosed Monday that it is developing a similar Internet marketplace for purchasing and inventory control Working with at least nine other electronics industry heavyweights, IBM's new mar...
Compaq Computer Corp., Hewlett-Packard Co. and Gateway, Inc. announced plans Monday to form an alliance with nine computer parts suppliers to create an online marketplace that could cut their annual supply costs by five to seven percent Due to increasing consumer demand, the new venture has the potential to become the largest online marketplace est...
NetCustomer.com received airplay Monday, when Internet radio broadcaster NetRadio announced it has selected the Fremont, California-based company's CRM services NetRadio will use NetCustomer's CRM services to respond to its legion of 1.3 million unique visitors, the company said. Founded in 1995, Net Radio provides over 120 channels of music and ne...
Quintus Corporation (Nasdaq: QNTS) announced Monday that free Web site provider OhGolly.com has selected it to communicate with and track its customer interactions The Newport Beach, California-based OhGolly has built free Web sites for over 100,000 small businesses through a network of "Internet Customization" coaches, who guide customers through ...
Enterprise portal Viador (Nasdaq: VIAD) and Zamba Solutions (Nasdaq: ZXBA) announced Monday that they have formed a partnership to deliver CRM solutions through an enterprise portal The Monterey, California-based Viador will provide its E-Portal Framework to the partnership, while its Mountain View, California-based neighbor Zamba will provide cons...
Application service provider (ASP) Interliant, Inc. (Nasdaq: INIT) announced Monday that it has signed a multi-year contract with Freeinternet.com to provide CRM and financial management applications The Purchase, New York-based company said it will provide Freeinternet.com with the PeopleSoft Financial Management System and the Onyx CRM solution.
Keeping with its reputation for being tough on cybercrime, the State of Washington launched three initiatives last week designed to help law enforcement officials combat illegal Internet activities The efforts include a partnership of local, state and federal law enforcement agencies, an online clearinghouse that will help people avoid online fraud...
Despite an ongoing U.S. government antitrust probe into the online real estate sector, America Online (NYSE: AOL) and Internet home and real estate network Homestore.com (Nasdaq: HOMS) announced a five-year, $200 million (US$) deal today that expands Homestore.com's real estate listings and moving services across the entire AOL network The companie...
While more than two-thirds of online buyers participate in some type of customer loyalty program, only 22 percent regard the programs as a key factor driving their online purchases, according to a study by Jupiter Communications The survey of 1,200 U.S. online consumers found that more people -- 40 percent -- place a higher value on easy returns. C...
Despite Friday's court ruling finding MP3.com liable for copyright infringement, the music industry is going to have to start facing some difficult facts when it comes to the Internet After all, the wave of lawsuits against Napster has generated free publicity worth at least as much as the $1.8 million (US$) the company ponied up last week to fund ...
Consumers spent $7 billion (US$) at online retail sites during the first quarter of 2000, including $2 billion on travel, according to a new report from Harris Interactive The numbers put the quarter in line with U.S. Department of Commerce (DOC) figures released in March for the fourth quarter of 1999. During those three months, which included the...
Measures to protect consumer privacy online are not keeping up with technological advancements, President Clinton said Sunday in a commencement address at Eastern Michigan University Clinton said consumer privacy is being compromised because technology makes it too easy for personal information to be collected and disseminated.
Embattled Internet music service provider MP3.com (Nasdaq: MPPP) suffered a legal setback Friday when a U.S. federal court ruled against the company in a copyright infringement lawsuit brought by the Recording Industry Association of America (RIAA) U.S. District Judge Jed Rakoff of the U.S. District Court for the Southern District of New York grant...
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