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The U.S. Department of Justice (DOJ), FBI, and the National White Collar Crime Center launched the Internet Fraud Complaint Center (IFCC) Monday to give consumers and businesses a place online to report incidents of online fraud "The Internet Fraud Complaint Center allows consumers who suspect Internet fraud to share that information with law enfor...
Mountain View, California-based Sagent Technology, Inc. (Nasdaq: SGNT) announced Monday that it has established a partnership with Boston, Massachusetts-based DiaLogos to provide CRM solutions DiaLogos is a consulting firm that focuses on online CRM solutions. Sagent said the company will incorporate its technology to build e-business intelligence ...
Hong Kong-based Web Connection, a provider of e-business and CRM solutions to dot-com companies looking to penetrate the Asian market, announced Monday that it has entered into a strategic agreement with an Australian Internet integration company The financial terms of the deal with XT3 were not disclosed.
Aspect Communications (Nasdaq: ASPT) said today that its CRM software has been selected by the largest privately held transaction processing company in the United States The San Jose, California-based company said Cardservice International, which processes some $11 billion in credit card transactions from 185,000 merchants, selected its software to...
According to published reports, New Internet Company, a San Francisco, California-based company owned by Oracle Chairman Lawrence Ellison, will unveil a new $199 (US$) PC that is designed to do little more than surf the Web and send e-mail The new black box will get its first trial run in Dallas, Texas, where Ellison will donate more than 1,000 of ...
It began as a malicious love letter and ended up as a wake-up call -- another nasty e-mail virus that seemed to prove that a truly safe Internet, if attainable at all, will be realized well in the future For people who are interested in advancing the notion that the Internet is a safe place -- especially for conducting transactions -- the timing co...
Despite a precipitous decline in shareholder confidence in the Internet sector, the National Venture Capital Association (NVCA) says that a record $22.7 billion (US$) was invested in start-ups during the first quarter of 2000, a 266 percent increase over 1999 totals The number of companies receiving funding also rose, with 1,557 benefiting from ven...
Microsoft Corporation is expected to propose restrictions on its own business practices when it responds Wednesday to the U.S. federal court antitrust ruling against the company and a proposal that the company be split into two firms In its response, Microsoft will request extensive hearings to examine the government's proposal, which was followed ...
The Philippines National Bureau of Investigations (NBI) moved in on the suspected authors of the "Love Bug" virus on Monday, raiding an apartment in Pandacan, a neighborhood of the capital Manila. A young man was arrested and led away, while a young woman is expected to present herself to authorities on Monday or Tuesday During the raid, the NBI se...
With ad serving technology now an essential component of many e-commerce operations, interactive advertising company 24/7 Media (Nasdaq: TFSM) announced Friday that it has filed a federal patent infringement lawsuit against controversial competitor DoubleClick (Nasdaq: DCLK) The suit, filed in U.S. federal court in New York, claims that DoubleClick...
TeleTech Holdings (Nasdaq: TTEC) said Friday that it has been hired by DSL Internet access provider NorthPoint Communications (Nasdaq: NPNT) to assist in scheduling customer installations The Denver, Colorado-based TeleTech operates 32 customer interaction centers in North America, Europe and Asia, employing nearly 17,000 people. It provides CRM so...
Staffware plc, a UK-based software firm engaged in the process workflow industry, announced Friday that it has acquired Arlington, Texas-based CRM solutions provider MarketForce in a $20 million stock and cash deal The acquisition will allow Staffware to extend its workflow process technologies into the CRM application area, where it predicts annua...
IBM (NYSE: IBM) announced Thursday that its Global Services division and Canadian data and wireless leader Nortel Networks (NYSE: NT) have partnered to deliver CRM solutions globally IBM said it will establish a global consulting practice to employ Nortel's Clarify eBusiness suite of CRM applications. The alliance cements an existing relationship b...
A boom in online postage sales powered Stamps.com into the April Top 20 site rankings of the NextCard eCommerce Index, a monthly listing of online merchants with the greatest number of e-commerce transactions by NextCard customers "It looks like consumers have accepted the 'stamp from home' concept," NextCard vice president of e-Commerce Lisa Subra...
Just one week after his company lost the first round in a bitter legal battle with the Recording Industry Association of America (RIAA), MP3.com CEO Michael Robertson expressed hope for a negotiated settlement "We've been talking to the labels for about three to four weeks on a daily basis," Robertson told CBS MarketWatch on Thursday. "Actually -- ...
Online consumer spending in Britain, Wales and Scotland will soar from $2.6 billion (US$) in 1999 to over $30 billion by 2005, according to Fletcher Research, the UK arm of Forrester Research (Nasdaq: FORR). The report, "UK Online Retail: From Minority to Mainstream," indicates that wireless devices and interactive TV will fuel the trend Online sal...
The U.S. House Judiciary Committee on Thursday cleared the way for a full House of Representatives vote next week to extend the ban on Internet taxes through October 2006. By a 29-8 margin, the committee approved legislation to extend the existing moratorium on new Internet taxes that had been due to expire in October of 2001 "Today's committee vot...
Americans are not likely to abandon their local supermarkets to shop for food on the Internet anytime soon, according to a new survey by PricewaterhouseCoopers. In fact, only 18 percent of the 500-plus Internet users who participated in the 1999 PricewaterhouseCoopers Retail Intelligence System annual consumer survey expressed any interest in online grocery shopping...
Capping what the head of the FBI's Chicago Office described as the agency's "most significant investigation of copyright infringement involving the use of the Internet," a U.S. grand jury indicted 17 people on Thursday for their role in posting pirated software valued at over $1 million (US$) on secret Web sites Twelve of the 17 were allegedly memb...
Recently, word came out that the owner of Hell.com was putting the domain name up for auction. Asking price: $8 million (US$). While most businesses are not likely to be interested in that particular domain name, the asking price does call into question the entire practice of paying big for domain names in a world where technology can change the landscape overnight...
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