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Apple Celebrates Itself in $300 Coffee Table Tome

Apple this week introduced a new offering that is neither hardware nor software, but a pricey book bulging with artsy photos of the company's products Designed by Apple in California contains 450 photos of products created by Apple over a 20-year span. It's available in two sizes: 10.20 by 12.75 inches for US$199 and 13 by 16.25 inchesfor $299....

Microsoft Trolls Small Biz With Outlook CRM Tool

Microsoft this week introduced Outlook Customer Manager, a new cloud-based tool that aims to help its small businesses clients stay on top of their customer relationships The new service organizes everything from emails to meeting invitations, call logs, notes, tasks, files and other essential items.

GoPro's Drone Initiative Crashes With Karma Recall

GoPro's ambitious plans to be a player in the fledgling drone market crashed last week when it had to announce a product recall due to Karma UAV units falling from the sky The company needed to resolve a performance issue related to loss of power during operation, it said. It indicated it would resume shipment of Karma at some point, but didn't sug...

iPhone Call Logs Easy Pickings on iCloud, Says Russian Security Firm

Russian digital forensics firm ElcomSoft on Thursday reported that Apple automatically uploads iPhone call logs to iCloud remote servers, and that users have no official way to disable this feature other than to completely switch off the iCloud drive. The data uploaded could include a list of all calls made and received on an iOS device, as well a...

AWS Enjoys Top Perch in IaaS, PaaS Markets

Amazon Web Services maintained a commanding lead over the competition in the public Infrastructure as a Service and Platform as a Service businesses during the third quarter, despite rapid growth from rivals Google and Microsoft in the IaaS space, according to a recent report from Synergy Research Group AWS, which has become an increasingly importa...

Juju Offers Speedy Model-Driven Software Approach

The Juju cloud platform developed by Canonical integrates a wide variety of cloud services and servers on both public and private clouds using an innovative model-driven software approach That success has changed fundamentally the nature of software operations as organizations move to cloud-scale services, according to Mark Shuttleworth, founder of...

Twitter Cracks Down on Cyber Hate

Twitter on Tuesday suspended the account of Richard Spencer, one of the leading voices of the alt-right movement, amid a wider crackdown on hate speech and cyberbullying. It also expanded the use of several existing tools and changed policies to make it easier for users to fight back against abuse and harassment Twitter suspended the accounts of Sp...

INSIGHTS

Signs and Symptoms

It's been a rough couple of months, and we should talk about something fun and not political, but CRM-centric. I know! Let's ask how the election influenced CRM. Seriously, there's a nugget in there that ought to get us all thinking about business and keep our minds off that other stuff. Come on, it'll be fun I am not the only one who saw this, but...

GOVERNMENT IT REPORT

US Comptroller Gears Up for Blockchain and Internet Finance

The U.S. Office of the Comptroller of the Currency has a lot of catching up to do in dealing with innovative information technology, as it affects not only conventional finance, but also new channels of e-commerce made possible through advances in IT. These channels include cryptocurrencies such as bitcoin, related "blockchain" technologies, and other Internet-driven financial services...

Google Clamps Down on Sneaky Malicious Sites

Sites that repeatedly violate Google's safe browsing policies will be classified as repeat offenders, the company said last week A small number of websites take corrective actions after Google displays alerts on their landing pages warning visitors that they're harmful. However, they typically revert to violating the policies after Google goes thro...

Post-Election Backlash Spurs Fake News Crackdown

Facebook and Google have amended their internal policies regarding advertising on fake news posts in response to increasing pressure from users and a growing controversy within the company. Facebook, for good or ill, has become the primary news source for an increasing number of users....

ANALYSIS

Coping With Software Licensing Challenges in the Cloud

A majority of independent software vendors were dealing with an escalating assortment of organizational issues monitoring and monetizing their software capabilities, according to a survey of ISV executives, which Vanson Bourne conducted last year on behalf of Gemalto. As many of those ISVs move to the cloud and Software as a Service delivery model...

Conspiracy Theories in the Information Age, Part 2

Conspiracy Theories in the Information Age, Part 1 In the past, heightened rhetoric and propaganda were the tools of choice for those looking to convince an electorate to vote them into office, and conspiracy theories were their bane. This election season has seen the rise of a new form of persuasion, one that's unique to the Information Age....

LINUX PICKS AND PANS

wattOS Energizes Aging Hardware

wattOS is a stunning example of really great things coming in small packages....

EXCLUSIVE INTERVIEW

Marketo VP Mike Telem: ABM Lets You Dust Off Old Marketing Techniques

Mike Telem is vice president of product marketing at Marketo In this exclusive interview, CRM Buyer discusses with Telem the account-based marketing strategy....

Hype Video Broadcast App Has Niche Potential

The folks who brought Vine into the world last month introduced a new video broadcasting app called "Hype." Available for free from Intermedia Labs in Apple's iTunes App Store, Hype not only allows users to broadcast live to the Internet, but also lets followers interact with their broadcasts in real time....

BlackBerry to Deliver One Last Keyboard Phone

BlackBerry has a new phone in the works, and it will have a physical keyboard, according to reports that surfaced last week The company recently announced that it would exit the smartphone hardware market and transition to developing back-end mobile security software. However, BlackBerry CEO John Chen confirmed that one last device is in the pipeli...

Russia May Kick Out LinkedIn

A LinkedIn block in Russia could be imminent, in light of last week's court ruling that the company broke a law requiring personal data on Russian citizens to be stored on servers within the country Roskomnadzor, Russia's telecommunications and media authority, is waiting until it has the full text of the ruling before acting on it....

OPINION

Why Trump May Be the Better Technology President

Years ago, I worked as one of Rev. Robert Schuller's body guards (it was something to do on Sundays, I wasn't particularly religious) and one of his sayings was "when given lemons, make lemonade." Personally, I wasn't excited about either presidential candidate, but I actually think Trump could be a better technology candidate than Clinton would ha...

First Hyperloop Could Blaze a Trail Between Dubai and Abu Dhabi

Hyperloop One, which aims to fulfill the vision of high-speed transportation promoted by Elon Musk, has signed a deal to develop a line between Dubai and UAE capital Abu Dhabi, Dubai reportedly announced this week No financial terms have been disclosed, but the project reportedly will have several stations throughout Dubai connecting the hyperloop ...

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