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Matt Keenan is SVP of Aptean's CRM product group In this exclusive interview, CRM Buyer discusses with Keenan some of the issues surrounding intelligent automation....
Fitbit, the leader in the wearables category, is close to an agreement to buy struggling smartwatch maker Pebble for up to US$40 million, in a move to gain the firm's intellectual property and software The negotiations follow several months of financial turmoil at Pebble, which reportedly slashed its workforce by 25 percent in March and has rebuffe...
Facebook last week released six videos to educate people about artificial intelligence AI will bring major changes to society, and will be the backbone of many of the most innovative apps and services of the future, but it remains mysterious, noted Yann LeCun, Facebook's director of AI research, and Joaquin Candela, the company's director of applie...
A few years back, when it was one company, HP made a huge mistake that cost a number of people their jobs and forced the replacement of many of its board members. The company suffered through some nasty litigation and several top executives almost landed in jail. The mistake was tied back to something the board authorized, which at the time was ca...
Amazon Web Services this week introduced a new set of technologies designed to pull the artificial intelligence expertise developed for its core retail business into the cloud, while expanding its hybrid cloud technologies into the field, where data services can use the IoT to access connected devices AWS CEO Andy Jassy unveiled the new lineup of s...
Refracta is a somewhat obscure Linux distribution that offers exceptional functionality and stability....
Apple has assembled a group of robotics and data-collection experts who will use unmanned aerial vehicles -- that is, drones -- to obtain data for updates to its Maps app, Bloomberg reported Thursday. Apple, Google and others in the cartography space currently collect a lot of their data using motor vehicles equipped with high-tech gear....
More than 1 million Google accounts have been breached by Android malware dubbed "Gooligan," Check Point reported Wednesday The malware roots infected devices and steals authentication tokens that can be used to access data from various Google apps including Gmail, Google Docs, G Suite and Google Drive....
We've become obsessed with big data and analyzing it, though sometimes I think we get in our own way. The issue is that we preferentially collect quantitative data as if it were the only thing worth the time. In fact, quantitative data is but one kind of data, and the information it provides gives a one-dimensional view of the world. It's not wrong information -- just incomplete.
Reddit on Wednesday announced reforms designed to crack down on trolls and punish the most abusive members of its community. Reddit has identified hundreds of the most "toxic users," said CEO Steve Huffman, who founded the site 11 years ago while in college, and it has devised a plan to take action against them....
Giving in to years of customer pressure, Netflix on Wednesday announced that it was making a limited number of television shows and movies available for viewing offline without a live connection to the Internet Customers have been asking for a way to view content on airplanes or other locations where Internet service might be unavailable or expensi...
Docker and Canonical on Wednesday announced a commercial agreement to integrate support for Docker Engine The partnership gives Canonical customers a single path for support of the Ubuntu operating system and Commercially Supported (CS) Docker Engine in enterprise Docker operations. It provides a streamlined operations and support experience for jo...
Welcome to Gadget Dreams and Nightmares, the column that occasionally checks in from eating Thanksgiving leftovers to peruse the latest gadget announcements On the side of our turkey sandwich this time around are a smart mattress, a tiny Game Boy, and a coffee machine that shockingly doesn't use pods in 2016....
The California Department of Insurance this week announced fines totaling US$7 million against startup Zenefits, a provider of cloud-based human resources services The company's former leadership "created an anything goes culture at the Internet startup, resulting in numerous violations of licensing requirements to protect consumers," said Insuran...
Before you sit down at your kitchen table and lose money shopping for Christmas and holiday gifts, you'd be well advised to learn the rules of the online shopping road. They can be very different from one vendor to another, so shop carefully. Some companies do a great job with customer care. Others don't. I have been both delighted and burned seve...
An opinion piece published this week in The New York Times gets something exactly wrong. In "Facebook Shouldn't Fact-Check," Jessica Lessin argues that it's not Facebook's job to fact-check the growing flood of fake news coming at us through its portal and social media more generally. She does have a point, but I think she doesn't take things far enough...
The developers of The Final Station, recognizing the growing market for the post-apocalyptic train ride in the open-source community, have made their hot-selling title available for the Linux OS The indie game, which Do My Best Games and TinyBuild launched for PC, Mac, Xbox One, and PlayStation 4 this summer, became available for Linux last week....
Samsung on Tuesday announced road map for a corporate restructuring that might include splitting itself into two firms The company has retained external advisors to review the optimal corporate structure for its activities. The review is expected to take six months. Depending on the findings, Samsung may create a holding company structure and might...
Amazon is developing a premium version of its Alexa-powered Echo speaker, which will have a 7-inch touchscreen, in a bid to stave off competition from Google and other companies developing rival offerings, Bloomberg reported Tuesday Designed for use in the kitchen, the new device would have an upward-tilting touchscreen that would permit a user to ...
Chris Golec is the CEO of Demandbase In this exclusive interview, CRM Buyer discusses with Golec the challenges and rewards of intelligent targeting....
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