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Last week, I was at Intel’s Vision conference at the Virgin Hotel in Las Vegas. While the venue was a bit problematic, the content was solid and showcased an empowered Intel that now needs to address some errors my old friend Pat Gelsinger made as CEO. These include turning the office of the CTO back into a visionary organization, empowering the CMO, adequately funding marketing (while fixing MDF), and ending the cycle of layoffs that has disrupted operational stability...
Merchants lose billions to fraud every year, but theft estimates are often underestimated. That's because, as a report released Wednesday pointed out, the actual cost of fraud can be much higher According to the 2025 LexisNexis True Cost of Fraud Study, U.S. merchants incur an average cost of US$4.61 for every $1 of fraud, while in Canada, costs ar...
During the dawn of the PC era, a single program was touted as the "killer app" that fired the market for personal computers. That program was a spreadsheet called VisiCalc. Now, another spreadsheet could have a similar impact on the AI market Announced Monday, along with US$4.3 million in venture funding, the new spreadsheet, cloud-based Sourcetabl...
Nvidia's GTC (GPU Technology Conference) has firmly established itself as the leading event for artificial intelligence (AI) and accelerated computing. GTC 2025 was no exception. It was packed with significant announcements and showcased the company's continued dominance in the AI hardware space. However, the event also highlighted some potential challenges and shifts in the competitive landscape...
Apple, why have you forsaken users like me? I feel like you’re beginning to take me for granted I know that Apple is still one of the most influential tech companies on the planet, and I fully recognize that its products continue to set the bar in industrial design, brand loyalty, and ecosystem integration....
AI red teaming — the practice of simulating attacks to uncover vulnerabilities in AI systems — is emerging as a vital security strategy Traditional red teaming focuses on simulating adversarial tactics to identify vulnerabilities in static systems — applications built on predictable coding frameworks. While challenging, these engagements rely...
Integrating CRM platforms with artificial intelligence (AI) can significantly reduce labor costs by automating repetitive tasks like data entry, lead qualification, and customer segmentation. By streamlining these functions, AI allows employees to shift their focus to more complex, high-value activities, reducing the need for a larger workforce CRM...
Americans spend an average of six hours and 40 minutes a day staring at the screens of their computers, phones, and other electronic devices If that sounds like a lot, it is, but it's only two minutes above the global average, according to a worldwide screen time study released Wednesday by Comparitech, a reviews, advice, and information website fo...
Although many women take the traditional IT route into cybersecurity, a large portion (37%) have entered cyber from non-IT or military positions, according to a survey released Friday by ISC2, the organization that maintains and administers the Certified Information Systems Security Professional (CISSP) certification exam The organization reported ...
Consumer research reveals that a lack of product details is a big selling problem for online marketers. Artificial Intelligence (AI) is an innovative way to bring more effective sales dialogue to the customer experience (CX) In an age where AI has transformed nearly every industry, retailers need to harness its potential to bridge the gap between m...
I’ve been attending and covering HP’s partner events like Amplify for decades, and it has always struck me that HP treats its partners like family That kind of partner relationship is vastly different from what I’ve seen at other companies I’ve worked for -- firms that claim to value partners but often treat them like a burden they’d rath...
I never thought this day would come. Seriously. If you had told me a year ago that I’d be tapping this article out on a Samsung Galaxy S25, sipping my coffee while my old iPhone 16 Pro Max gathers dust in a drawer, I’d have laughed and called you a traitor. After 18 years in Apple’s warm, minimalist embrace, I’ve crossed over And you know w...
For decades, Geostationary Earth Orbit (GEO) operators were in the communications catbird's seat 22,000 miles above the Earth, but the arrival of Low Earth Orbit (LEO) networks, like Elon Musk's Starlink, is bringing the Old Guard in satellite com down to terra firma "The proprietary and specialized GEO infrastructure of the past is now weighing do...
Deepfake fraud is rapidly emerging as one of the most dangerous cyberthreats, eroding consumer trust in biometric authentication. AI-generated attacks manipulate Face ID and voice authentication to gain unauthorized access, steal payment details, and bypass traditional security measures, putting both retailers and consumers at increasing risk With ...
AI may be ushering in a new breed of malicious threat actors who know even less about hacking than script kiddies but can produce professional-grade hacking tools In a report released Tuesday, Cato CTRL, the threat intelligence arm of cybersecurity company Cato Networks, explained how one of its researchers, who had no malware coding experience, tr...
AI-driven analytics is transforming customer experience (CX) from a cost center into a strategic investment. While consumers have concerns, industry leaders increasingly see AI as essential for optimizing CX and driving revenue A recent study by Nextiva shows that CX has transitioned away from being thought of as a cost center. The unified customer...
While this is about the changes in the microprocessor market and the impact of tariffs, I’ve also been extremely disappointed in Microsoft’s AI rollout Right now, I’m working in Microsoft Word on one of HP’s latest laptops, and it asked if I wanted AI to help write this month’s column. I gave initial direction on what I wanted to cover an...
The Cevaton 15.6" Laptop Triple Screen Extender, with its multiple configurations, is a versatile productivity accessory -- provided it is compatible with your laptop This screen extender is a novel idea. Its adjustable metal frame lets you position your laptop between twin screens. The adaptable monitor stand can be contorted into various position...
Agentic AI's potential for improving customer satisfaction and streamlining workflows is bolstering its appeal in customer service circles and fueling what could be a US$47.1 billion market by 2030, according to Markets and Markets. Moreover, Gartner predicts that 80% of all common customer service issues will be solved by AI agents without human intervention by 2029...
A call for organizations to take quantum security seriously has been sounded in a new report by Forrester Research The report titled "Quantum Security Isn’t Hype -- Every Security Leader Needs It" acknowledged that the commercial availability of quantum computers that can crack traditional asymmetric cryptography is still five to 10 years away. H...
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