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EBay (Nasdaq: EBAY)stock fell 7.74 percent to US$49.11 in trading Wednesdayafter analysts expressed concerns about the auctiongiant's recent transactions. The stock rebounded to $51.35in early trading Thursday Earlier this week, EBay said it plans to purchaseTaiwanese online auction company NeoCom for $9.5million. The company also said it will clos...
Even amid the ruins of energy giant Enron, EnronOnline was a still-shining jewel. The Web-based network set up by the Houston, Texas-based energy giant for trading electricity, natural gas and a host of other commodities helped Enron gain star status from Internet-savvy analysts during the company's ill-fated bull run.
Online consumers spent more time at online bank and brokerage Web sites in January than at any other type of site, including portals and search engines, according to a new report from Nielsen//NetRatings (Nasdaq: NTRT). The research firm said 44 percent of active Web users, or about 51.6 million people, visited a finance Web site last month. Surfe...
Piloting an e-business from the corner office has proven to be too stiff a challenge for many chief executive officers To excel in the corporate top spot, technology executives must mix some unique aptitudes with the requisite leadership and management skills, according to analysts....
EBay (Nasdaq: EBAY)is making a bid for China's Internet auction businessby purchasing Taiwan-based online auction companyNeoCom Technology for US$9.5 million in cash, plus anadditional payment to be determined when the deal closes "It's obviously a move to get a foothold in Asia, andit's just $10 million, which EBay can easily afford,"Morningstar.c
As e-commerce companies continue to hone methods for reaching the masses, they are continuing to focus on personal service. After all, their business hinges on keeping customers happy and loyal. Toward this goal, companies are employing "page pushing," live chat and other interactive methods to give their sites a human touch Meta Group e-services d...
A popular theme in e-commerce these days is that companies can leverage their Web sites to improve overall performance. Within this philosophy, self-service -- using an Internet presence to help customers find answers to their questions -- is a hot topic. But this concept is still coming into its own, and already there's a problem: Customers expec...
Internet auctioneer UBid has announced the debut of a fixed-price feature called "uBuy It Now." The new price format, which is becoming more prevalent amongonline retailers and auctioneers, lets UBid buyers purchase items at a fixed price without waiting for an auction to end. The feature also allows sellers to present items for sale at a specific ...
Corporations will spend more to upgrade online customer service than on any other information technology effort in the next two years, according to a report released by Jupiter Media Metrix (Nasdaq: JMXI). Twenty-six percent of corporations said they plan to spend US$500,000 or more on customer relationship management (CRM). This spending surge se...
As brick-and-mortar retail chains and long-established catalog players grab a growing share of e-commerce sales, operators of smaller online stores are finding themselves hard-pressed to stake and hold their claim to shoppers' dollars But small stores still have a role to play. Experts said they can stay in the game if, like the big-time players, t...
Online real estate company Homestore (Nasdaq: HOMS)has admitted it overstated revenue from January 2000 toSeptember 2001 by up to US$158 million, promptingNasdaq to initiate proceedings to delist the stock Homestore said it plans to challenge the decision byrequesting a hearing next week before a Nasdaq panel....
With a single transaction, EBay (Nasdaq: EBAY) managed to do what lawsuits and a raft of other bad news could not: The auction giant brought high-flying PayPal's (Nasdaq: PYPL) stock back to Earth. EBay said on Thursday that it paid US$43.5 million to buy back the 35 percent stake in online payment service Billpoint that partner Wells Fargo (NYSE:...
Acquiring customers may be Job One for many e-tailmarketers. But only those e-tailers that convert newcustomers into loyal ones will thrive over the long term "Customer acquisition only really happens with arepeat purchase, not a first-time, heavily discountedpurchase," Forrester Research analyst James Crawfordtold the E-Commerce Times....
Someday I hope to understand how the U.S. government decides which mergers are allowed to go forward and which get stopped dead in their tracks. My best guess is that it involves either flipping a coin, drawing straws or pinning tails on a paper donkey. There simply is no other explanation that makes as much sense.
Online hotel bookings are on the rise, with researchfirm Forrester(Nasdaq: FORR) predicting that consumers will spend US$30billion between 2002 and 2006. But according to aForrester report, the new Hotel Distribution System(HDS), a cooperative effort between five major chains,will not challenge the top players in the market HDS -- formed by Hilton,...
U.S. e-commerce purchases topped the US$10 billion level in the fourth quarter of 2001 and totaled $32.6 billion in the year as a whole, growing much faster than overall retail sales, according to new figures from the U.S. Department of Commerce (DOC). In fact, the government data depicts online commerce as a sector that managed to keep growing in...
Any doubt that fallout from the collapse of energy giant Enron -- which crumbled under the weight of a massive accounting scandal -- would reach the world of e-commerce was put to rest about two weeks ago. Just a week after Amazon.com (Nasdaq: AMZN) drew cheers from Wall Street by reporting its first profit, the e-tail giant found itself answering...
Online casinos are serious about getting people to trytheir luck on the Web. According to a new report by Jupiter Media Metrix(Nasdaq: JMXI), Internet gambling outfits increasedonline advertising 170 percent from December 2000 toDecember 2001, drawing 13.6 million Web users to their sitesin December 2001 "The growth in online advertising among virt...
Monster.com parent company TMP Worldwide (Nasdaq: TMPW) said the job board saw revenue drop in the fourth quarter but continued to post profits and remains positioned for growth in a challenging business climate. Monster recorded a profit of US$28.9 million in the last three months of 2001 on sales of $115 million. Fourth-quarter revenue was down ...
In Part 2 of this interview, Carat Interactive vice president and media director Mark Stephens talks with the E-Commerce Times about how new Internet ad sizes and formats will transform the industry Click here to return to Part 1....
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