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Survey: Net Tops Phone for Small Businesses

Small and mid-sized businesses (SMBs) --particularly those with broadband Internet access --consider Internet access and e-mail more critical toproductivity than voice connections, the Yankee Groupreported Monday Fully 70 percent of small businesses (that have 20 to 99employees) with broadband asserted that Internetaccess is "very important to the ...

EBay Takes $30M Stake in Chinese Auction House

For the second time in three weeks, EBay (Nasdaq: EBAY) has moved to solidify its foothold in Asia, buying a stake in Chinese auction site EachNet for US$30 million. The investment gives EBay a 33 percent stake in EachNet, a three-year-old trading community formed by two Chinese entrepreneurs. EachNet is based in Shanghai on the Chinese mainland.

Oops! Your Web Site Is Out of Date

Serving up stale product hurts e-tailers andcommercial Web sites at least as much as it doesrestaurateurs. Outdated product specifications, merchandisingmessages or other online content are surefirerecipes for customer alienation. But many Internetcompanies cannot afford the resources needed to constantlypurge their sites of past-due elements....

Online Grocery Biz Still a War of Attrition

Isn't it great to see a new round of online grocery battles breaking out? No one is more hopeful than I that the outcome will be different this time. But is that just wishful thinking? The key idea is supposed to be that this time it's different. The brick-and-mortar grocery chains expanding up and down the West Coast have a new model -- one that ...

February Site Sweeps: Olympics, Taxes, Valentines Rule

Online shoppers were outnumbered in February by surfers interestedin the Olympics and taxes, but e-commerce sites --including those dedicated to flowers, gifts andgreetings -- were still among the most-visited Web locales, according to a report by Jupiter Media Metrix(Nasdaq: JMXI). Despite the fact that e-commerce had a relatively slowmonth in Fe...

Amazon Stock Falls on Rumors of Toys 'R' Us Unrest

Shares of Amazon.com (Nasdaq: AMZN) took a hit after word spread on Wall Street that Toys "R" Us (NYSE: TOY) may be seeking to renegotiate its partnership with the e-tail giant. Speculation was sparked by published reports that Amazon CEO Jeff Bezos met with his Toys "R" us counterpart to discuss the status and structure of the nearly 2-year-old p...

Is Spam Choking E-Commerce?

To most online consumers, receiving unwanted e-mail marketing messages is just part of being online. Like offline junk mail, it is something people do not like but have learned to live with. But analysts say there is a price to pay for too much spam, and e-commerce may have to foot some of the bill....

Three E-Commerce Concepts That Deserve a Second Chance

Many e-commerce firms were doomed to fail the moment their founders hatched their shaky business models.But hindsight redeems the collapses of some others In fact, a few promising online business modelsundeservedly sank with the receding technology tide orwere otherwise hampered by poor execution....

The Dot-Com That Would Not Die

The dot-com graveyard had been prepped, the headstone carved and polished. The mourners were gathered, dressed in black and ready to toss worthless stock certificates onto the casket. Just one snafu: Someone forgot to tell the guest of honor about this particular funeral.

Online Travel Sites Unveil Asia Expansion Plans

Following a trail blazed by a host of e-commerce companies, Travelocity (Nasdaq: TVLY) and Priceline.com (Nasdaq: PCLN) have announced separate plans to expand into the Asian market within the next few weeks. Pricelinesaid Wednesday that it will finally launch its long-planned Hong Kong venture with partner Hutchison Whampoa in April.

Yahoo! Bets on Mega-Sale

Yahoo! (Nasdaq: YHOO) on Wednesday unveiled a three-dayfire sale called The Biggest Sale inInternet History, consisting of nearly 1,000 salesand promotional offers Through March 15th, online shoppers will have accessto discounted merchandise from Yahoo! merchantpartners, including Sears (NYSE: S),Travelocity (Nasdaq: TVLY) and Hewlett-Packard(NYSE:...

PayPal Users Sue over Frozen Funds

PayPal has been hit with a class-action lawsuit by members who claim the online payment company froze their funds without their prior knowledge The suit, filed Tuesday in federal court in San Francisco, charges that PayPal violated the Electronic Fund Transfer Act as well as California state law. The complaint also stems in part from difficulties t...

Avoiding the E-Commerce Danger Zone

Face it: If you shop online, your life is an openbook. In the Internet age, privacy is a thing of thepast. But that does not mean users are helpless to control howtheir personal information is used online. They can take a number of steps to safeguard private data and avoid potential e-commerce danger zones....

You Picked a Fine Time To Leave, Mr. J

It's been said before, but it's worth repeating: Timing is everything. So whenever Amazon.com (Nasdaq: AMZN) chief financial officer Warren Jenson decided to leave his post, determining when to announce it was a delicate matter indeed. CFOs have been in the news of late, and rarely for good reasons. To be clear, there is no suggestion, even from A...

MSN Makes Online Bill Payment Push

Saying that the number of members using its online bill payment service has doubled recently, MSN on Tuesday launched its latest challenge to the dominance of online banks and financial institutions MSN, the online network owned by Microsoft (Nasdaq: MSFT), said it will offer a free year of online bill payment service to anyone who uses its finance...

Buy.com Steps Up Global Shipping

Online retailer Buy.com on Tuesday introduced expanded global shipping capabilities, including atransaction service that informs internationalshoppers of total shipping costs in their localcurrency To cater to its burgeoning international customerbase, the Aliso Viejo, California-based e-tailer now also discloses additional fees that might be tacke...

Can Dot-Coms Still Attract the Best and Brightest?

When it comes to recruiting top talent, Internetcompanies face a much different picture than they dida few years ago. In those days, workers gleefully quit their jobs with brick-and-mortarcompanies to sign on with Internet startups.

Online Grocery Battle Spreads to San Francisco

Albertsons.com, the online arm of grocery giantAlbertson's (NYSE: ABS), has announced that it will expand its Web-based grocery shopping service into the San Francisco area on March 20th The addition of 180 ZIP codes in five Bay Areacounties will give Albertsons.com the largestgeographic reach of any online grocery provider, withmore than 700 ZIP c...

Priceline Eyed as Takeover Target

With travel sector heavyweights Expedia (Nasdaq: EXPE) and Travelocity (Nasdaq: TVLY) already busy with takeover deals, speculation has turned to whether Priceline (Nasdaq: PCLN) could be next. The company has seen its stock price rebound after a steep drop following September 11th, but it is still trading well below most of its competition in the...

Not Your Grandma's Internet Yet

It is abundantly evident that the number of online buyersis multiplying at a healthy rate. E-tailers will surely extend open arms to thethrongs of newcomers, but they may not be ready fortheir entirely new customer personalities. The fact is,the Internet is reaching the middle class en masse,ushering in legions of mid- to late-term technology adop...

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