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Study: Linux Cheaper to Manage Than Windows-Based Systems

In the latest chapter of the Linux-versus-Microsoft total cost of ownership debate, Open Source Development Labs (OSDL) and Levanta this week released a new report to bolster the pro-Linux argument A 17-page report based on an Enterprise Management Associates (EMA) study called "Get the Truth on Linux Management" re-examines previously reported, an...

Can Amazon Take On iTunes?

Amazon is getting ready to sell the one consumer product it doesn't already offer: digital music The company is reported to be in advanced talks with four major music companies as it seeks to set up a digital music service that could rival iTunes....

Helio Targets Young Users With MySpace Deal, New Handsets

Mobile brand Helio on Thursday announced plans to target the lucrative U.S. youth market with two South Korean-made cell phones and a content deal with popular social networking site MySpace Helio's Hero and Kickflip multimedia handsets are set to debut this spring....

Microsoft Renames, Rearranges Office

Microsoft is making significant changes to the next version of its Office software, bringing a new file format and new user interface to users who have not seen such dramatic changes in 10 years Microsoft renamed its software suite Office 2007, a change from the former Microsoft Office 12, and highlighted productivity gains and improved suites and ...

Oracle Quenches Thirst for IP Messaging Tools With HotSip

Continuing its lengthy acquisition spree, Oracle said it would buy Sweden-based HotSip, a provider of communications applications that work on Internet-protocol networks HotSip makes applications that work with the dominant Session Initiation Protocol (SIP) standard and enable IP telephony, presence communications, messaging and conferencing....

Microsoft Begins to Build Toward Live Launch With Office Beta

Microsoft rolled out a beta version of Office Live, the first step in what is seen as an important foray for the company into the Web-delivered services and software arena The beta version of Office Live is aimed at small businesses and includes tools for building and maintaining Web sites, for backing up and securing data online and for online col...

Liberties Group Calls for I-Biz Conduct Code

Internet companies doing business in countries that suppress civil liberties need a code of conduct to soften the controversy they're fueling by doing business with authoritarian regimes In an open letter sent to Sen. Gordon H. Smith (R-Ore.), whose Congressional subcommittee held hearings Wednesday on the conduct of Internet companies in China, th...

Making Outsourced CRM Work

"What can firms do to ensure that they are appropriately compensated for lost time when their hosted CRM system goes down? Uptime guarantees and service-level agreements are standard with most traditional hosting providers, but some software-as-a-service (SaaS) specialists -- like CRM SaaS leader Salesforce.com -- have yet to standardize a service-level agreement (SLA) that reimburses customers for unplanned downtime. "Companies should review existing contracts to understand what guarantees exist and negotiate for additional clauses in new contracts that include compensation for unexpected downtime," says Liz Herbert of Forrester Research...

Enterprises Face VoIP Management Challenges

A growing number of corporations are installing Voice over Internet Protocol applications. While the technology has the potential to cut their telecommunications costs, it also presents new challenges. "IT managers are looking for their vendors to offer them ways to monitor and improve VoIP performance," said George Hamilton, a senior analyst at the Yankee Group...

FrontRange Links Telephony to CRM in GoldMine

FrontRange Solutions is expected to introduce GoldMine IP Voice in the United States within the next few weeks The application, which combines contact management and VoIP telephony in one package, is integrated in the GoldMine Corporate Edition CRM suite....

Microsoft Chairman Envisions Improved PC Security

Microsoft chairman Bill Gates this week stressed coming security advantages for users of Microsoft's Windows XP and forthcoming Vista operating systems, highlighting an identity management strategy that seeks to pare down on passwords Speaking to attendees at the RSA Security Conference in San Jose, Calif., Gates also touched on the company's plann...

Nintendo Calls on Opera for DS Browser

Opera Software seems to have a browser for just about every occasion. Now, the Norwegian software maker has added a new device to its list: Nintendo DS Opera on Wednesday announced an agreement with Nintendo to provide a browser that will allow video game lovers to surf the full Internet from their handheld systems....

PalmSource Debuts Linux Platform for Handhelds

Access subsidiary PalmSource on Tuesday announced its much-anticipated Linux-based operating system for handheld devices. The Access Linux Platform (ALP) will bring full compatibility to devices with a Linux core The ALP Software Developer Kit is scheduled for release to licensees by the end of 2006. The company hopes ALP will become the platform o...

Congress Grills Web Firms on China Role

Several major U.S.-based Internet firms were called before Congress to discuss their role in censoring Web content in China, a key growth market for the companies, which say they have to abide by local rules Representatives from Google, Yahoo, Microsoft and Cisco Systems were among those that testified Wednesday before the Congressional Subcommitte...

Why Your Customers Hate Your Web Site

The links on your site work. Your corporate information is up to date -- complete with easy to find contact information. Your Web price special is there, flashing wildly, for all to see You believe you've done all the right things, but for some reason your customers hate your Web site....

EXCLUSIVE INTERVIEW

Sun Microsystems' Marc Tremblay Envisions Future for Server Chips

Few people hold the status of "visionary" in the computer processor field, but Sun Microsystems' Marc Tremblay fits the bill. Sun fellow, vice president, and chief architect for the firm's Scalable Systems Group, Tremblay foresaw the advent of "throughput computing" and the jump in performance afforded by multiple cores and multiple computing threads...

SugarCRM, Microsoft Tighten Interoperability

Microsoft andSugarCRM will team up to enhance interoperability between Microsoft Windows Server and SugarCRM products so users can take better advantage of the simplified administration available on the Windows platform. The companies made the announcement Tuesday at the Open Source Business Conference in San Francisco SugarCRM also unveiled plans ...

Virgin Mobile Debuts Europe's First Mobile TV Service

European cellular network provider ...

Motorola Makes Music With Microsoft

Handset heavy Motorola and software giant Microsoft will team to integrate Windows Media technology into Motorola music handsets, the companies announced at the 3GSM World Congress 2006 in Barcelona, Spain this week A number of new Motorola "music handsets" will add support for Windows Digital Media Rights Management (DRM) and Windows Media Audio (...

AOL Aims at Chinese Audience With New Portal

AOL on Monday launched the first beta version of its new Chinese language AOL.com Web portal. The new site is aimed at the Chinese American and Chinese speaking community in the United States Created in both simplified and traditional Chinese characters, the site offers Web search, blogs and e-mail features with news from North America, Europe and ...

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