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In a move to compete on the e-commerce development front, Microsoft on Monday announced plans to deliver the beta version of Microsoft Commerce Server 2006 Microsoft Commerce Server is a .NET-based e-commerce solution designed to simplify the creation of full-featured Web sites. The final commercial product is scheduled to be released in July 2006....
Online retailers and service providers improved their customer satisfaction ratings during 2005 and Web-based retailers continued to do a better job of making buyers happy than their off-line counterparts, according to a new report The annual American Customer Satisfaction Index (ACSI) E-Commerce Report compiled by the University of Michigan found ...
Symantec on Tuesday announced that it has completed the acquisition of Relicore, a provider of data center change and configuration management solutions Relicore's flagship product, Relicore Clarity, automatically discovers, maps and tracks changes to application and server components in real time....
Sony's highly anticipated PlayStation 3 gaming console may not reach the market on schedule, an analyst firm says, leading to speculation that the company could lose ground in the video game war brewing among Sony, Nintendo and Microsoft PS3 is slated to debut this spring in Japan with later launches in the U.S. and other key markets. The console i...
Can reviewing the path of a cab ride shared by quarrelling inventors be a better solution to a patent dispute than years-long litigation that could otherwise reach up to the U.S. Supreme Court? Jorge Goldstein, managing director at the firm of Sterne, Kessler, Goldstein and Fox, based in Washington, D.C., thinks so. And this is not just an imaginative thought experiment. It's been done...
Results of a new study dramatically challenge the conventional wisdom on the benefits of the Internet, and indicate that the Web may actually "inhibit" productivity for some workers The study, undertaken by Lieberman Research Worldwide for San Mateo, Calif.-based Rearden Commerce, an online marketplace, demonstrates that the Web harms productivity ...
In the never-ending quest to differentiate themselves from competitors, online retailers often turn to content to set themselves apart and enhance the quality of their Web contact with customers and would-be customers The need to automate the distribution of content has given rise to a fast-growing software niche of Web Content Management (WCM), to...
Enterprise is far from the days when it was enough simply to have a Web presence. More and more sophisticated consumers are shopping for services based not only on what a company offers, but what it offers online and how easy it is to negotiate A recent study by Keynote Systems, which offers e-business performance management services, focused on ba...
We are constantly manipulated by statistics, some from the government, some from vendors, often from those we trust. However, sometimes those parties are not worthy of that trust. Sometimes they are being manipulated themselves and so the figures they present can be dangerously misleading Given how often we are manipulated by statistics it would se...
Hewlett-Packard announced this week that it has signed a new open-source bundling license agreement with Novell to offer customers what it hopes will be simple, cost-effective Linux solutions on HP servers The offering includes integrated open-source solutions, technical software and proactive service options that are supported and certified on HP ...
By focusing on e-mail devices for corporate clients, Research In Motion (RIM) has been able to carve out a small but lucrative niche in the wireless handset market. As competition among wireless device suppliers intensifies, large companies such as Nokia, Motorola and Microsoft have set their sights on loosening RIM's grip. "The handheld device manufacturers have been seeing their revenue and profit margins get squeezed, so they are looking for new opportunities," said Bob Egan, service director, emerging technologies at market research firm The Tower Group...
A number of CRM vendors have released mobile applications in recent weeks -- anecdotal evidence suggesting that the category is on an upswing Although this technology has been relatively stagnant since its inception, there have been recent indications of a resurgence. At the end of last year, for instance, Visiongain predicted that mobile CRM would...
The U.S. Federal Bureau of Investigation has so far been most successful in its fight against cybercrime when it has involved major technology industry players. Cooperation between corporations and the feds must continue in order to keep up with ever-changing and evolving threats, FBI Director Robert Mueller told an audience at the RSA Security Conference in San Jose, Calif. this week...
NTT DoCoMo, Japan's largest mobile operator, is the latest in the industry to jump on the fast-moving streaming video bandwagon DoCoMo said on Friday it has signed a Memorandum of Understanding (MOU) with Real Networks to jointly deploy software to bring video streaming capabilities to its mobile phones. DoCoMo will add the software to its V-Live s...
Sirius Satellite Radio's fourth quarter sales more than tripled over the previous year, beating analyst estimates, despite higher quarterly losses tied to heavy promotional efforts aimed at boosting its subscriber base, the company reported Sirius, which is locked in a battle for market share with XM, a much larger operation, said its loss grew to...
Most electronics consumers had never heard of rootkits before last year's Sony BMG debacle. Now, rootkits have the attention of the U.S. public -- and the U.S. government. The Department of Homeland Security (DHS) on Thursday suggested that a measure outlawing the controversial software may be in order A rootkit is a security tool often used by hac...
So much has been written of late about emerging foreign markets. Most of us realize that, by and large, these markets are located in the Far East. For example, Japan has been an economic powerhouse for quite a while now, followed in time by South Korea and China Recently, India has been making great economic strides to join its Eastern neighbors as...
Times change quickly on the technology landscape. Yesterday's marvel is soon replaced by a better, faster, sleeker animal -- one built of bits and bytes and technological innovation that just a few years earlier seemed like the stuff of dreams Such is the story of the Internet. Some call it Web 2.0. Or simply, the New Internet. By any name, it is f...
The fact that instant messaging, e-mail and chat are rising much faster as a combined approach to communicating supports the scenario of communication hubs redefining customer relationships in the next three to five years. Yahoo claims that 10 percent of all instant messaging sessions end with a telephone call. While small in total percentage, the growth rate is accelerating for this combined approach to communicating. There are many other research projects underway on this dynamic and its implications for changing how people and business relate to one another in the future...
For those who think their cable bills are soaring to all-time highs, it might be reassuring to know that a bipartisan group of U.S. senators agree. At a recent Senate Commerce Committee hearing, members pondered the reasons for the rate hikes "There is only head-to-head competition in less than two percent of America," said Senator Gordon Smith (R...
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