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Twitter has officially announced its forthcoming push into the digital music space. After weeks of rumors, including one that promised such a service would officially launch over the weekend, Twitter has announced that something, indeed, is coming. On Friday, Twitter made public its music website. Then it slightly revised the wording over the week...
Blackbaud, a CRM vendor that specializes in the nonprofit sector, has rolled out a new release offering additional social and mobile functionality. The end goal of the various upgrades -- which range from social scoring to the ability to run on a number of different tablets -- is to allow users to be able to spend more time with donors, said Eric...
Foursquare, the poster child for check-in tech when the trend was hot, announced this week that it has raised US$41 million in a new financing round. The funding was provided by private-equity firm Silver Lake and existing investors Andreessen Horowitz, O'Reilly AlphaTech Ventures, Spark Capital, and Union Square Ventures....
Google has submitted a formal set of remedies to the EU Competition Commissioner, which will be shared with competing companies and customers as part of the settlement negotiations. The remedies that Google has suggested have not yet been made public, but reading between the lines of Commissioner Joaquin Almunia's statement, it appears Google wi...
As mobile marketing evolves, so do its risks. The Federal Trade Commission last month released its updated "Dot Com" guidelines. An update long in coming -- the first since the report was released in 2000 -- the guidelines take special note of mobile.
The ACLU has raised a disturbing possibility after reading 247 pages of records it obtained from the Internal Revenue Service via a Freedom of Information Act request: The agency may be reading taxpayers' emails without a warrant. The IRS was told not to do this after a 2010 appellate court ruling in United States v. Warshak that resulted in the c...
Bitcoin's meteoric rise has pushed it over the US$200 mark. Five days ago, the open source peer-to-peer digital currency was trading at $150, a level that alternately wowed and worried speculators. Two months ago, it was worth about $20 Bitcoin's sudden ascent has fueled talk of a bubble -- and not just any bubble, but one in a financial asset clas...
Shodan has burst from the shadows into the spotlight, courtesy of a profile in CNN that describes it as "the scariest search engine on the Internet." Indeed, delving into what it can do is sure to generate some uncomfortable -- even fearful -- possibilities. Shodan searches for and indexes things that are connected to the Internet -- a category t...
HTC announced earnings for the first quarter of 2013 that were decidedly not pretty. Its net profit dropped some 98 percent, sinking to 85 million New Taiwan Dollars, or US$2.8 million -- the lowest quarterly earnings for the company since its launch in 2006. HTC posted $1.4 billion in revenue for the quarter ending March 31, 2013, a 37 percent dr...
Airline travel experiences were relatively satisfactory for passengers in 2012, based on a number of metrics -- except for the most telling one of all: customer complaints. Those rose sharply, according to the Airline Quality Rankings Report, which examined 14 of the largest U.S. airlines and their performance. Overall, Virgin America claimed the highest customer satisfaction rank, while United Airlines scored the lowest...
Apple may be moving closer to launching a streaming music offering, or "iRadio," as it's known in the rumor mill. It's on the verge of striking a deal with two major music labels, according to a report in CNET citing anonymous sources. A new sweetener reportedly has been introduced to the negotiations that would address a sticking point: the per-s...
Salesforce.com has upgraded Salesforce Chatter with a new feature that collects and aggregates unstructured data -- or perhaps better put, social intelligence -- onto one page for easy reference. The feature is called Chatter Topics and Expertise, and it lets users find information and related resources and identify experts, based on topics of int...
Tablets, especially lower-priced tablets, are on track to overtake PCs within the next few years, according to new projections from Gartner. The device category that includes PCs, tablets and mobile phones is on pace to ship a total of 2.4 billion units worldwide in 2013, a 9 percent increase from 2012, Gartner reported.
The hactivist group Anonymous has taken on North Korea, it appears, hacking into the country's official Twitter and Flickr accounts on Wednesday. It reportedly sent out tweets ridiculing the country's leader, Kim Jong-un, and used its Flickr account to portray him in an unflattering light, to put it mildly. It appears that North Korea has regained...
SugarCRM and Colosa are getting set to debut a new Sugar module based on a visual tool that lets users design business process workflows inside SugarCRM. They'll be able to control the way tasks get routed; track how long it takes to complete; and control which screens get displayed and their order. ...
Marketing automation company Marketo filed paperwork with the Securities and Exchange Commission on Tuesday to launch an initial public offering. The IPO is valued at US$75 million. The company has not yet proposed a stock price. It does say in the filing that it is considered an "emerging growth company," and it plans to list on Nasdaq under the ...
Windows 7 is the most popular desktop operating system, with 44.73 percent market share, according to Net Applications' March report. Windows 8 is not even a close second -- old standby Windows XP is. Though Microsoft released Windows 8 with great fanfare last October, it hasn't developed much traction so far. In fact, it trails behind Vista -- a...
The Consumer Finance Protection Bureau announced last week that it has expanded the Consumer Complaint Database it launched last summer, increasing the number of complaints about credit card companies from 19,000 or so to 90,000. The added data comes from additional players such as mortgage companies, banks, private student loan providers and other consumer lenders. ...
It appears Facebook CEO Mark Zuckerberg is plunging into the controversial national debate on immigration reform. An issue-advocacy group he formed has hired two lobbying firms: Peck Madigan Jones; and Fierce, Isakowitz & Blalock. It is unclear exactly what Zuckerberg's goals are, but he reportedly wants to push for comprehensive immigration ref...
CallCopy recently unveiled cc: Discover 5.1, an upgrade to its flagship workforce optimization suite. Many of the changes incorporated in this version were made at the behest of customers who provided feedback at the company's first annual User Conference last fall, Patrick Hall, CMO of CallCopy, told CRM Buyer. Taken as a whole, the upgraded app...
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