Articles by Erika Morphy

Results 381-400 of 2799 for Erika Morphy
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PowerMap Lets Users Visualize the Lay of the CRM Land

PowerObjects has released PowerMap, a new add-on for Microsoft Dynamics CRM. This is the first iteration of the product, and the functionality is basic. ...

Amazon Droops Following Profit-Light Q1 Report

The market digested the earnings report Amazon released on Thursday, and toward the end of trading Friday it was clear investors were less than pleased, with the company's stock down by about 6.5 percent. Little wonder: Amazon reported that its net income decreased 37 percent to US$82 million in the first quarter, or $0.18 per diluted share, comp...

EC May Go Easy on Google

The EU Competition Commissioner has revealed more information about the remedies Google has proposed in order to settle a brewing antitrust case over its search operations. Google formally submitted the remedies to the commissioner earlier this month, but few details were offered to the public at that time. Now, as the EC embarks on the next stage...

Why Mobile CRM Rules

If you think mobile CRM has been popular to date, you ain't seen nothing yet. There will be an eye-popping 500 percent increase in the number of mobile CRM apps available for download on app stores between now and 2014, Gartner predicted. That number is expected to grow to more than 1,200 by next year from 200 or so today.

MetroPCS Shareholders Bless T-Mobile Union

T-Mobile can breathe a sigh of relief: After an initial show of reluctance by MetroPCS Communication investors, 80 percent approved its sale to T-Mobile at a special shareholder meeting held on Wednesday. T-Mobile reportedly sweetened its bid for the company to bring on board those shareholders who felt the original offer undervalued MetroPCS.

Hoopla: It's a Brand New Sales Game

Hoopla has debuted Game Center, a new sales performance module that uses contests to incentivise CRM software users. "It all about creating friendly competition designed to drive motivation and inspire certain behavior," Mike Smalls, CEO of Hoopla, told CRM Buyer.

Market Jitters Hint at Social Hacks' High Threat Level

Shortly after 1 p.m. ET on Tuesday, the world just about ended as far as Wall Street was concerned, when The Associated Press tweeted that President Obama had been injured by explosions at the White House. Within minutes, the Dow Jones Industrial Average dropped 145 points. Shortly afterward, the AP issued a statement that its Twitter account had been hacked.

House C'tee Chair Tells Consumer Protection Chief to Take a Hike

If Consumer Financial Protection Bureau Director Richard Cordray ever imagined that House of Representatives Republicans would eventually warm up to the bureau, that hope has surely been dashed by now. Rep. Jeb Hensarling, R-Texas, chairman of the House Financial Services Committee, on Monday sent a letter to Cordray, saying that he would be barre...

Netflix Plays Its Q1 Cards Right

The market is popping champagne corks over Netflix's latest earnings report. A day after the company delivered boffo results and beat Street expectations for the first quarter, its stock has soared by some 25 percent. Among the goodies in Monday's report: Netflix posted net income of US$3 million, compared to a loss of $5 million a year ago. Pro...

PRODUCT PROFILE

Pegasystems App Susses Out Customers' Soft Spots

Pegasystems has rolled out the newest iteration of its marketing application. New or enhanced features include improved ability to perform real time event-triggered actions and new B2B recommendation functionality. The key to understanding this app is its name, "Next-Best-Action," said Steve Kraus, senior director of product marketing....

Microsoft Catches Activist Investor's Eye

Activist investor ValueAct Capital has invested US$2 billion in Microsoft, according to a report on CNBC Monday morning. Wall Street immediately reacted, driving the company's share price to $31.18 from its usual perch at $30.27 per share. That is the highest level the stock has since in the last seven months.

Yahoo Weather, Email Mobile Apps Aim for Elegance

Yahoo last week unfurled two new apps that should help strengthen its mobile bona fides: the Yahoo Weather App for iPhone, iPod and iPod touch; and Yahoo Mail Apps for iPad and Android tablets The new releases are in keeping with CEO Marissa Mayer's intention to pare Yahoo's extensive mobile portfolio to a handful of strong, user-friendly and prod...

Tech Tools Aid Boston Bomber Manhunt

The Boston suburbs were in lockdown on Friday, following a deadly shootout Thursday night with two men suspected of setting off bombs at the Boston Marathon on Monday. ...

The Hidden Risks of Mobile CRM, Part 2

The Hidden Risks of Mobile CRM, Part 1 Mobile marketing may just be in its infancy, but it already has ushered in a world of new risks -- or rather, existing risks that have been repackaged.

eBay Likely to Be Forgiven for Q1 Misses

eBay posted solid first-quarter earnings on Wednesday, but the company underperformed based on projections by Wall Street. eBay then delivered guidance that did not meet the mark, doubling investors' disappointment As a result, they are casting worried eyes toward eBay's future. ...

Apple Falls From Investors' Grace

Apple's stock took another hit on Thursday, sinking to a dismal US$392.25 by the closing bell. Fears have been mounting about Apple's place in the world, and they were heightened earlier this week by a report from a key supplier, Cirrus Logic, which posted a disappointing revenue forecast.

Yahoo Investors Waiting to Exhale

Yahoo's latest earnings report was a mixed bag, and Wall Street didn't seem to know how it should react. Following Tuesday's report, the company's stock dropped slightly on Wednesday, then rose slightly and ended the day a tiny bit ahead. On Thursday, Yahoo shares were off by about 2 percent mid-day, in sync with the market overall That sound you h...

Microsoft Invites Amazon to IaaS Brawl

Microsoft this week announced general availability of Windows Azure Infrastructure Services. The Infrastructure as a Service offering previously had been in limited release The cloud service lets users deploy full virtual machines created from a gallery of pre-populated templates built into its management portal. Users also have the option of uploa...

Kobo's Aura HD Targets Folks Who Want to Curl Up With a Good E-Reader

Kobo on Monday introduced the Aura HD, an e-reader that sports some high-end touches such as a one-month-plus battery life. Other features that set the Aura HD device apart from other e-readers in the market include a high- resolution E Ink display and a 6.8-inch screen designed to look and feel more like a book. The Aura HD, which retails for US$...

PRODUCT PROFILE

Kana Adds Context, Subtracts Search

Kana Software on Tuesday debuted its next generation of Kana Enterprise, a multichannel customer service application with functionality for both the agent-based desktop and self-service. ...

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