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A measure to extend amendments to the Foreign Intelligence Surveillance Act for three weeks failed to pass in the U.S. House of Representatives on Wednesday. The failure is a setback for Democrats who had been hoping for the extra time to hammer out a solution to a politically explosive issue: that is, whether and how to extend retroactive immunity to the telecom companies that cooperated with the federal government's program of eavesdropping without warrants...
eBay will be introducing its new fee schedule for sellers, along with some other administrative changes, on Feb. 18. Some sellers are so incensed over what they perceive as a raw deal, they're planning to boycott the iconic online auction site from Feb. 18 through 25 Sellers have banded together to boycott eBay in the past, usually for the same rea...
On Monday, some BlackBerry users experienced their second outage is less than a year. For three hours, many -- but not all -- users were unable to access their e-mail accounts using their handhelds Exactly what caused the system failure is still unclear: Waterloo, Ont.-based Research In Motion said it is looking into the problem and will provide mo...
"Opportunity computing" is a term that Danny Kolke, founder and CTO ofEtelos, has coined -- or at least introduced into general use in the CRM community, thanks to his recent post,"Utility v. Opportunity." A partner recently asked Kolke about Etelos' move into the utility computing business. "My immediate reaction was to stare at [him] in amazement...
Microsoft has made a bid forDanger, the mobile software and services provider that designed one of the slickest devices on the market: the T-Mobile Sidekick Financial terms of the deal were not disclosed....
Salesforce.com has released its Spring '08 update, building on the Content and Ideas modules that debuted in its Winter '07 edition and boosting standard customer relationship management functionality The primary purpose of the Content and Ideas applications is to give users more tools to manage unstructured data directly in the Salesforce.com appl...
SugarCRM will be building out its global footprint and investing in its engineering bench now that it has completed its latest round of funding The open source customer relationship management provider just secured aUS$20 million package, led by New Enterprise Associates, bringing its total funding to $46 million. Existing investors Draper Fisher J...
You're reading the latest about the presidential primary campaigns and suddenly get a craving for coffee. An ad pops up on the screen: Starbucks is offering 10 percent off its afternoon skinny vanilla lattes. Coincidence? Not likely, if you're checking the news on your mobile phone. Look up, and you'll probably see a Starbucks across the street. You just got served a location-based ad...
Amdocs has introduced a new lineup of service offerings designed to help its customers make the transition to marketing their own products and strategies in the digital medium. Amdocs began realigning its product portfolio in this direction last year, when it introduced the Customer Experience Systems (CES) blueprint Its new service offering, Amdoc...
eBay has taken the controversial step of banning sellers from posting negative comments -- or even giving neutral feedback -- about the buyers with whom they do business. The new rule, which will take effect in May, is apparently a reaction to sellers flaming buyers who posted negative information about them eBay's announcement of the rule change e...
It wasn't so long ago that the chief technology officer was sequestered in the IT department, cut off for all intents and purposes from the hub of enterprise power. It is different now, of course: The CTO position has grown in visibility over the last 10 years and become more closely tied to that of the CEO It is understandable, then, that many cus...
Millions of protesters against the outlaw Colombian group FARC gathered in more than 140 cities around the world to protest its brutal tactics and to call for the release of the estimated 3,000 hostages the group still holds FARC has been terrorizing Colombian and foreign visitors to the country for years, kidnapping the famous and quietly rich -- ...
There were approximately 40 million women among the 90 million people watching the Super Bowl on Sunday, and Pats fan Andrea Learned was one of them. The night was a letdown for Learned the sports fan -- but not for Learned the marketer and author of Don't Think Pink: What Really Makes Women Buy -- and How to Increase Your Share of This Crucial Market...
Swedish prosecutors are charging owners ofThe Pirate Bay, a peer-to-peer Web site, with "promoting other people's infringements of copyright laws." Hans Fredrik Neij, Per Svartholm Warg, Peter Kolmisoppi and Carl Lundstroem operate what is reportedly the world's largest BitTorrent tracker, connecting users to music, movies and other content on each others' PCs...
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Outrage rightly developed following reports that Megan Meier, a Missouri teenager, killed herself after a fictitious friend -- invented by the mother of a neighborhood girl -- left nasty messages on her MySpace profile. Prosecution has been considered but, so far, rejected However, online vigilantes hounded the woman at the heart of the deception, ...
Qtrax, a new ad-supported music downloading service, has made a splash in the online music industry -- although it's debut was likely not quite what it had envisioned The company previously reported that it had signed license agreements with the major music labels -- a coup that would have allowed users to download about 75 percent of most availabl...
Desktops crash all the time, but e-mail is forever. Or so some 14,000 customers ofCharter Communications may have thought until they tried to log on recently and found their messages and photos gone and never to return It was a software glitch during routine maintenance that caused Charter to permanently dump the 14,000 active accounts. To compensa...
ATG is building out its personalization feature set with the US$10 million acquisition of best-of-breed vendor CleverSet. It is the first acquisition the company has made since its $48.3 million eStara deal in 2006 CleverSet is an automated personalization engine delivered in Software as a Service mode. Sometimes called "recommendation engines," "d...
Of all the groups that have hurt the movie studios' financials through illegal file-sharing and piracy, college students have been the most egregious offenders, the Motion Picture Association of America has long maintained. In fact, it provided statistics two years ago that blamed college students for more than 40 percent of the film industry's losses...
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