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It is unusual, but not unheard of, for a murder case to go forward if a body has not been found. It is even rarer for the charge to be first-degree murder -- and less common still for the defendant to be found guilty. Those were the exact circumstances, though, under which Hans Reiser was convicted Tuesday of the murder of his estranged wife, Nina ...
The customer relationship management industry will grow by 14.2 percent this year, Gartner forecasts in a new report, with revenue expected to surpass US$8.9 billion. Last year, the CRM industry registered $7.8 billion in global sales, based on preliminary revenue figures. The market is expected to continue to grow through at least 2012, when revenues are forecast to reach $13.3 billion...
NextWave Wireless has retained Deutsche Bank and UBS Investment Bank to explore the sale of its U.S. spectrum holdings in such cities as New York, Los Angeles, Chicago, San Francisco, Boston, Philadelphia, Denver, Houston and Detroit. The population in the regions covered totals approximately 251 million Nextwave's holdings include licenses and lea...
Microsoft's Q3 earnings report is a mixed bag: Net income beat Wall Street expectations by 2 cents, and the company's projections for fiscal 2009 look solid. However, its Windows and Office sales were muted, and its outlook for the current quarter is disappointing The result, perhaps not surprisingly, was a 5.6 percent drop in share price early Fri...
After Best Buy lost the laptop Raelyn Campbell had brought in for repair, the D.C. residentfiled a lawsuit demanding US$54 million from the company. That eye-popping claim -- and the publicity it engendered -- was the culmination of a long blog campaign during which Campbellrelated her frustration with Best Buy's evasive behavior and enlisted friends and family to contact the retailer on her behalf...
Amazon has posted Q1 earnings of US$143 million, or 34 cents a share, and revenue of $4.13 billion, handily beating analyst predictions of 32 cents a share on revenue of $4.08 billion. These figures reflect the e-commerce giant's continuing sharp upward trajectory, with earnings rising 37 percent compared with the same quarter a year ago There is l...
Yahoo posted a healthy rise in profits for Q1, an increase fueled in large part by a US$401 million gain in the initial public offering of China's Alibaba.com. Net income rose to $542.2 million -- or 37 cents per diluted share -- from 2007 Q1's $142.4 million, or 10 cents per diluted share The company reported earnings of $150 million, or 11 cents ...
It's official. With the general availability of Microsoft Dynamics CRM Online, Microsoft is now formally a player -- a big one -- in the online CRM space. Until now, the application was available only through the early access program Redmond launched in September 2007 More than 500 customers and 200 partners accessed Dynamics CRM Online through tha...
AT&T's wireless business unit was the main driver behind the telecom's eye-popping 22 percent increase in net income this past quarter In line with analysts' expectations, AT&T registered US$3.5 billion, or 57 cents a share, in Q1 earnings. Nonrecurring charges for the quarter included costs associated with a number of mergers and $374 million in e...
AT&T's wireless business unit was the main driver behind the telecom's eye-popping 22 percent increase in net income this past quarter In line with analysts' expectations, AT&T registered US$3.5 billion, or 57 cents a share, in Q1 earnings. Nonrecurring charges for the quarter included costs associated with a number of mergers and $374 million in e...
AT&T's wireless business unit was the main driver behind the telecom's eye-popping 22 percent increase in net income this past quarter In line with analysts' expectations, AT&T registered US$3.5 billion, or 57 cents a share, in Q1 earnings. Nonrecurring charges for the quarter included costs associated with a number of mergers and $374 million in e...
The big CRM news of the week was Salesforce.com's tie-up with Google to embed its CRM application in the search engine provider's productivity suite. Plenty in the industry were wowed by the development -- not all, though Zoho CEO Sridhar Vembu can be counted among the latter. Zoho is an on-demand provider of many applications, including several pr...
Etelos has released a limited beta that provides access to offline data -- a chief requirement for any on-demand vendor. The feature,called "Apps on a Plane," allows any browser-based application from the Etelos Marketplace to exchange data with any other AOP-enabled app, CEO Jeff Garon told CRM Buyer Last year, the firm announced it would deliver ...
Taken aback by the intense outcry that arose over reports that it blocked or slowed down traffic to peer-to-peer file-sharing Web sites, Comcast has graciously offered to police itself The company will begin testing technology fromPando Networks that's designed to smooth the journey of BitTorrent data through its pipes....
If you are in London on April 24th, you might want to check out the next monthly VRM Hub meeting. What is VRM, you wonder? For starters, VRM, or vendor relationship management, is the brainchild of Doc Searls, senior editor of Linux Journal and co-author of The Cluetrain Manifesto. Project VRM is a community-driven effort headed by Searls and headq...
Salesforce.com and Google have announced the rollout of Salesforce for Google Apps, a product that combines Google's budding suite of productivity applications with the ubiquitous on-demand customer relationship management application. The two are already collaborators on Salesforce Group Edition featuring Google Adwords Salesforce for Google Apps ...
Spending your tax refund before it arrives? You might want to rethink that plan -- and not just because it's fiscally imprudent. There is a growing chance that this tax season you'll learn for the first time that you were the victim of identity theft at some point during the last year A disturbing trend has surfaced: Many U.S. taxpayers are attempt...
IBM has introduced a mashup portfolio designed to help line of business users create applications for specific situations The driver behind development of the portfolio is the recognition that there is a huge amount of value in unstructured data and content that doesn't always fall neatly under the IT enterprise umbrella....
AnOpinion issued by the influential European Commission Article 29 Data Protection Working Party could have a major impact on the way search engines do business The group's recommendations include discarding personal search data after six months, giving consumers the right to see data that search engines have collected about them, and making Intern...
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