This week, the General Accounting Office (GAO) released a study on the outsourcing of jobs overseas, prompting at least two Seattle-based unions to call for government action. But while protectionism might be a typical reaction, America's future depends on embracing trade. The reasons to support gre...

Google and the Chinese Government

September 22, 2004

Bill Xia, CEO of Dynamic Internet Technology, a company which runs services aimed at allowing Chinese people to access unfiltered news, says Google is helping Chinese authorities to maintain an online "matrix" that keeps people from finding out what's happening outside the country's borders. DIT was...

How To Justify New PC Hardware or Get Your CIO Fired

September 20, 2004

The Institute of Internal Auditors Research Foundation has issued a report providing strong guidance on how to assess exposure for personal technology, with a heavy focus on personal computers. The report is titled "PC Management Best Practices: A Study of the Total Cost of Ownership, Risk, Security...

Avoiding Another Recession in Tech

September 13, 2004

We just had a back-to-school flop. There was no apparent marketing of technology products, particularly PCs. And, surprise, we now have inventory problems and companies are warning that Christmas might not materialize as a major buying event either. Given how fragile the technology recovery is -- or...

P2P and the Return of Customer Choice

September 8, 2004

The entertainment industry has been riding rough-shod over consumers ever since Napster -- the original, not the ghastly Napster II -- showed up online. Napster's appearance represented the first act in a commercial revolution that pits ordinary people against the corporate interests who've been in ...

HP Gives Consumer Electronics a Wake Up Call

September 6, 2004

The consumer electronics industry has been in the doldrums for some time and it wasn't until personal computer-based technology started to creep in that we began to see, quite literally, what we had been missing. This isn't to say that the PC industry had it right, either. Both industries have a ver...

What Downloading Market?

September 1, 2004

It's the dripping tap principal. Eventually, you can't hear anything else. Repeat something continually and people -- including the mainstream print and electronic media -- will start to believe it, particularly if what you're saying comes nicely wrapped in a study. "The paid-for music downloading m...

Ethics and Industry Analysts

August 16, 2004

One of the biggest questions a person will deal with in his or her life, regardless of the career path, is ethics. We make trade-offs when we "borrow" a stapler from work, take a sick day to go fishing or play golf, and take credit for something that was done by someone else. In the wake of the Enro...

Apple Replays Old Mistakes

August 13, 2004

It might seem hard to believe, but there was a time when Microsoft's Bill Gates was begging Apple's Steve Jobs to license the Mac operating system to PC vendors. Apple turned down the offer, and was later crushed by Gate's plan B: Windows. That was in 1985, and thanks to Job's mistake, Gates doesn't...

Apple, RealNetworks Live in Never Never Land

August 4, 2004

Apple FairPlay "consumer control" technology prevents people from playing iTunes tracks, which cost a dollar per track, on players Apple doesn't like, which is just about everything -- except iPods, of course. Apple wouldn't deal with RealNetworks to allow music from the RealPlayer music store to be...

Light at the End of the Telecom Tunnel

July 30, 2004

After years of struggling under a massive regulatory framework, the telecommunications industry is starting to see some positive change. Last week, the National Conference of State Legislatures (NCSL) admitted that current regulations stifle innovation, and today the American Legislative Exchange Co...

Internet Explorer, Monoculture and Tunnel Vision

July 19, 2004

I've been watching as a number of security expert's call for the companies to replace Internet Explorer (IE) and the follow-up pieces that state, with the implication that the companies must be stupid, that they aren't following that advice. I think this reflects more on how far removed many of thes...

Government Oversight and Protecting VoIP

July 15, 2004

The Senate Commerce Committee will soon vote on a bill to bar states from meddling with Voice over Internet Protocol (VoIP), which allows the Internet to be used like a telephone. The bill by Sen. John Sununu (R-New Hampshire) is one of many reactions to a growing movement from states and other pro-...

The iTunes Phenomenon, P2P Networks and Music Lite

July 7, 2004

There was an interesting article in the New York Times over the weekend. Called "From a High-Tech System, Low-Fi Music," its focus was on compressed music files that are lossy by virtue of the fact that they've been compressed and, hence, are missing information. So people who use iTunes for their i...

The Death and Rebirth of the Movie Industry

July 5, 2004

One of the things that has stuck with me after meeting with HP last month is that the movie industry is going through a lot of changes. It seems to me that few consumers have any concept of how much this industry is likely to change by the end of the decade. So this week, I thought it might be inter...

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