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This is the question that keeps me up at night after seeing the news of Russian influence through social media, and the rapid rise of road deaths due to smartphone use. I wonder if the executives in these firms understand not only that dead customers don't generate revenue, but also that some of th...
I'm getting tired of headlines that present something you might want to do as something you'd have to be crazy to do. Last week was a case in point: Headline after headline shouted out that Amazon wanted to get a key to your house. The initial reaction was, as you might expect, hell no -- but the re...
Complaints have been mounting over display and audio issues with Google's Pixel 2 and Pixel 2 XL. Consumers have reported a screen burn-in problem with the Pixel 2 XL, which refers to embedded functions leaving a ghost-like image on the display. In addition to the Pixel 2 XL display issue, there hav...
Harvey Weinstein just went from most powerful man in Hollywood to punching bag -- and while he deserved this, perhaps greater attention should go toward taking aggressive measures to prevent future Weinsteins -- and there will be future Weinsteins. We need to stop acting surprised when this stuff co...
Technology companies tend to have very fickle relationships. For instance, Microsoft helped launch Apple, worked to kill the company, provided money to save it, and then got its butt kicked by it. Dell first partnered with EMC, then competed with it, then bought it -- and the CEOs remained friends t...
What would it take to cause Apple to fail? While Steve Jobs was alive, the prevalent belief was that it would take his removal from the firm. That has happened, but Apple's valuation and reserves are higher. Although the foundational element is gone, no one really went after Apple hard until last we...
Watching Apple's product announcement showcase is a bit like celebrating New Year's. People from all over the world are drawn to this annual event with the promise of something new and exciting, a vision of tomorrow and untold promise. Yet the more it comes around, the more disappointed we are. That...
A refresh of Google's critically acclaimed Pixel smartphones is expected Wednesday when the company holds its annual product launch event at the SFJAZZ center in San Francisco. Although their features won't be known officially until Google raises the curtain on the phones at the event, leaks -- incl...
Nvidia went to China last week and made a series of interesting announcements having to do with smart cities and autonomous cars. IBM made an announcement on advancements in tying the Weather Channel to its Watson artificial intelligence engine, and improvements in targeted marketing. We also found ...
Microsoft has learned a lot of very hard lessons over the last couple of decades, and it continues to surprise and annoy me that other firms seem to have the suicidal tendency to learn the same lessons the hard way. My view is that it is far better and cheaper to avoid the mistakes of others, but fi...
It fascinates me that succession from a successful CEO to the chosen successor almost always goes badly. This phenomenon isn't limited to the CEO level -- I've seen highly successful CMOs followed by handpicked successors who also seem to have no clue as to why their predecessor did so well. I think...
Back when the Internet first came to be, there was the belief that the result would be more facts, less censorship, more intelligent discourse and less successful manipulation. Being able to converse with each other would lead people to be more honest, and our world increasingly would resemble a uto...
In 2016, Samsung's smartphone division wasn't so much on the rocks as dangling by a single fingernail, millimeters from plunging into a deep, dark chasm. The Galaxy Note7 had a terrible habit of exploding or catching fire. Not exactly the best look considering people prefer not to be injured while c...