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With most workers continuing to work remotely, CRM has become an important tool for managing relationship risk. Financial firms have to deal with market and operational risk, consumer retailers have to focus on supply chain risk, and all companies have to keep an eye on economic risk. Relationship r...
A report from the Information Technology & Innovation Foundation called on the U.S. government to take an active role in promoting industrial competitiveness, and to formulate an advanced industry and technology strategy, which should include a set of policies and programs explicitly designed to sup...
As we slowly climb out of the Covid anis horribilis, advocates of the new normal (whatever that is) may wish to temper their prognostications about working from home or working from anywhere. While those are good ideas, and the new crop of CRM apps that support such hybrid work lives are genuinely c...
Pat Gelsinger's Intel is looking like the very different company it needs to be. It is more collaborative than combative, more strategic than tactical, with a far more effective plan than it has had since Andy Grove left the firm. Let's talk about how Gelsinger presents Intel as an execution and par...
Creating a smooth functioning interface for smart glasses that allows its wearers to operate in an augmented reality world has proven to be a challenging task, but Facebook believes it may have a solution on the human wrist. It's a comfortable location for all-day wear, Facebook noted. It's located ...
The arts have seen a shift in the last year away from in-person gatherings, but that doesn't mean that performances, showings, and other creative activities have stopped. Rather, they've been transformed, becoming increasingly virtual and digital. We spoke with experts in the arts, design, and marke...
A cadre of tech giants have created the Rust Foundation. This is neither the first nor largest contribution to an open-source project by private tech vendors. Still, the creation of this new body marks another noteworthy instance in which proprietary software companies took the initiative to found a...
Nvidia is in the process of working through regulatory approvals to buy Arm from SoftBank -- a technology holding company with mixed success husbanding its acquisitions. Let's explore this acquisition, the most significant regulatory hurdles the effort needs to overcome, and what might result once t...
Globally, we throw out 50 million tons of electronics waste every year, which is the equivalent of 1,000 laptops every second. This month the EU addressed this problem with a comprehensive "right to repair" law to dramatically reduce this waste. Let's explore electrical hardware sustainability issue...
For multichannel video programming distributors to stay competitive, they need to offer multichannel video programming solutions that are not only innovative but user friendly. Smart TV manufacturers need to reduce time to market and provide flexible services. Each can bridge the gap by leveraging R...
An increasing number of businesses and even public companies are showing interest in Bitcoin. However, not all chief financial officers of these institutions are convinced to invest in digital currency as a corporate asset any time soon.
The United States government is trying to get smarter about getting smart. Throughout the federal government, and especially in defense and national security, artificial intelligence is getting an increased amount of attention, including the adoption of hefty AI budgets. That should lead to increasi...
Skeptics of giving computers control over high-risk activities like driving cars were given some ammunition last week when researchers at OpenAI discovered their two-month-old machine vision system could be tricked with a pen and paper into misidentifying objects. For example, their new system coul...
Last week was particularly interesting. Microsoft had two big announcements with Mesh and Viva, while Huawei showcased a strategy for a universal OS that covers PCs, smartphones, tablets, TVs, and IoT devices to perfect integration across them all. Let's talk about both this week -- and work in Micr...
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