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While many people have been stuck at home during the pandemic, virtual travel marketing has emerged to help fill the void felt by those who yearn for faraway places. The E-Commerce Times caught up with some virtual travel experts to discover how they're using various technologies to give folks the o...
Nvidia last week announced they are buying Arm, which will result in some exciting changes. This merger will open up opportunities for the company to create new, innovative, and compelling products across the technology ecosystem. Let's talk about that this week, and we'll close with my product of t...
Computer systems design and related services added 13,000 jobs, according to the U.S. Department of Labor's August jobs report. IT employment in July was up by more than 203,000 positions since the COVID-19 outbreak; and there were more than 235,000 job postings by U.S. employers, according to the C...
SugarCRM last month announced its acquisition of AI-as-a-Service provider Node. This marks the fourth acquisition by SugarCRM since the company's investment by Accel-KKR in August 2018. CRM Buyer discussed the current state of CRM platforms with SugarCRM CEO Craig Charlton, and how artificial intell...
The fact is that people tend to judge us by our appearance. For a lot of folks on video calls, that appearance has degraded sharply this year. Wrinkled clothing, no makeup, partial beards, hair on men down to their shoulders, and work locations that are sloppy, dingy and dark. These all have become...
Centralizing all tools and customer-effecting services into one system delivers great efficiencies for businesses. However, enabling customers to have the same experience in real time is the difference between a CRM and CXM. CRM Buyer pursued the potential transition process -- and the impact of bo...
Coronavirus has ushered upon us an era of isolation and curtailed face-to-face operations in favor of virtual interactions. The service of demand and delivery has shifted mainly to digital channels. While this trend was visible in the pre-COVID world, the pandemic has accelerated digital-first engag...
Users of video conference tools should be aware of the growing risk of impersonation attacks. Cybercriminals are capitalizing on the exponential increase of users turning to Zoom and other platforms to collaborate across work and friend networks. Researchers have identified attacks stemming from Au...
In-person workout sessions these days might seem like a thing of the past, while solitary workouts at home replace gym visits as an ongoing result of the pandemic. The use of artificial intelligence is not yet a common feature in fitness apps, but it is a main component in a popular India-based app ...
Who can forget Princess Leia's hologram asking for Obi-Wan Kenobi's help in the movie Star Wars? That was perhaps the best-known hologram of the many used in the Star Wars franchise movies. The power and promise of holographic technology have been depicted in science fiction stories for years. Today...
Google's domination of the online ad market appears to have stalled since Amazon last year became the third-largest digital ad platform in the U.S. behind the Google-Facebook duopoly. This may have driven Google to accelerate its push into e-commerce, focusing on what it calls the "messy middle" -- ...
IBM is chasing two of the three technology areas that I think will change the world as we know it over the next two decades. The three technology changes that I'm watching are robotics, AI computing, and quantum computing. IBM's focus has been on AI and quantum computing. I got an update on their AI...
Artificial intelligence will play a major role as we try to move to a post-pandemic world, especially as it pertains to tracking people's health and wellbeing in public areas. Employers will tap technology solutions to help them face challenges such as adhering to new rules and regulations, monitori...
Digital technologies can help shift health and public safety agencies from a "detect and respond" approach to a "predict and prevent" stratagem. They can also set the stage for a more connected and data-led approach through robust cybersecurity architectures, efficient remote workforces, and secure ...