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Nokia: The Mobile Future Is Wide Open

Nokia is getting in the game of open source cell phone software with its newly acquired Symbian platform. Nokia -- which had already owned 48 percent of Symbian -- bought the remaining 52 percent of the company Tuesday and immediately shifted the product to a royalty-free model Several leading cell phone providers have already signed on to form the...

CRM BLOG SAFARI

Up in the Clouds

The Google-Salesforce.com partnership grows ever more intertwined. The latest development occurred Monday when Salesforce.com released a Google Data client library for the Force.com platform that provides access to the full suite of Google Data application programming interfaces using Apex code, allowing developers to integrate their Force.com applications with Google Apps.

The Spread of Telepresence Tech, Part 2: Ramping Up

Part 1 of this two-part series covers the increase in demand for videoconferencing, collaborative software and virtual telepresence technology due to rising transportation costs and concerns about social and environmental responsibility. Part 2 examines what telepresence and collaboration service providers are doing to ramp up and meet demand Busin...

EXPERT ADVICE

Mobile Security Means Business

The proliferation of portable computing is fueling the need for mobile embedded security solutions. By enabling new applications while overcoming the risk of thefts and infringements, mobile security has become a vital requirement for both consumer and enterprise applications. Mobile applications such as music, video, TV, commerce, authentication, gaming and health care are just a sample of the applications that depend on the availability of robust security solutions.

SPACE

Mars Water-Life Connection Tenuous, Scientists Say

Scientists on Friday confirmed that NASA's Phoenix Mars Lander has uncovered ice in the sandy soil of the red planet "It is with great pride and a lot of joy that I announce today that we have found proof that this hard bright material is really water ice and not some other substance," said Phoenix Principal Investigator Peter Smith of the Universi...

Disney-ABC Makes 'Lost,' 'Desperate,' 'Ugly' Deal With Veoh

The race for broadcast networks to get their content online became more crowded Monday with the announcement that Disney-ABC is now allowing Veoh Networks to stream full episodes of its programming, including the hit network series "Lost," "Desperate Housewives" and "Ugly Betty." Financial terms of the deal were not disclosed, but ABC has told The ...

Oracle Bolsters Insurance Vertical Cred With Skywire Buy

Oracle has reached an agreement to buy Skywire, a firm that makes software for the insurance business, as the database and applications giant continues to build out its menu of industry-specific tools The purchase of Skywire marks the second consecutive acquisition in the insurance space for the voracious Oracle, following May's purchase of AdminSe...

Now It's Lawmakers Who Are Interested in Yahoo

Though the ink has hardly dried on the ad partnership deal between Google and Yahoo, Congress is already setting its investigative machinery in motion to determine whether the tie-up might violate antitrust or privacy laws The U.S. House Subcommittee on Commerce, Trade and Consumer Protection had already scheduled hearings this summer to examine on...

Google Sidesteps Rumors of Android Delay

Google is downplaying claims of new delays in the release of its Android mobile phone platform. The launch of the protocol is being pushed back until late 2008 or early 2009, according to The Wall Street Journal That kind of delay could create issues for carriers like Sprint -- which, according to the Journal, may not be able to release its Android...

US Law Aims to Catch Up With Tech - and Misses

The infamous Internet bully implicated in the suicide of a 13-year-old girl may get some comeuppance in a California courtroom, but it will probably not be enough to quell the fury of her many detractors Lori Drew, the Missouri woman accused of setting up a MySpace page to lure Megan Meier into revealing what she thought of Drew's daughter, has ple...

HP Slaps Open Source License on Unix File System

HP announced Monday it is letting its Tru64 Unix Advanced File System (AdvFS) source code run free in the Linux community. Access to this code will provide capabilities that increase uptime, enhance security and help ensure maximum performance of Linux file systems, according to HP officials. The AdvFS source code will give the Linux community a r...

ORM: Tracking Operations From Half a World Away, Part 2

Part 1 of this two-part series focuses on on-demand outsourcing relationship management (ORM) and service level agreement management The global business process outsourcing (BPO) market continues to strengthen relative to the more mature IT outsourcing market and is forecast to reach US$450 billion by 2012, according to a June report entitled "Glob...

Humanizing the Online Customer Experience

The Internet has seen massive adoption. Online retailing has continued to dramatically build its customer base and more and more companies are sending their offline customers to the Internet for service and support. To service both these old and new customers, the Internet has already had an abundant history of "self-service" tools that have each seen their boom and bust cycle. ...

OPINION

Learning From Contrasts

Last week I was in Japan doing a deep dive on Panasonic, a firm I've observed for decades but never really got to know until recently. I've studied Apple in depth since the '80s and I find the contrasts between the firms and their key founders Konosuke Matsushita -- for whom Panasonic was originally named -- and Steve Jobs fascinating This trip hap...

EXCLUSIVE INTERVIEW

Slashdot Cofounder Jeff Bates on the Self-Cannibalization of Online Advertising

At one point in the U.S.'s development, there were 1,400 or so railroads. Today, there are three major lines. Admittedly, it is a leap -- but not a big one -- for Jeff Bates, cofounder of Slashdot, to apply that history to what is happening on the Internet today. "If the Internet has taught us anything in the last 10 years, it is that the timing o...

FCC Poised to Reprimand Verizon for Hounding Customers

The U.S. Federal Communications Commission reportedly is expected to rule against Verizon in a complaint filed by three cable companies against the telco. The FCC plans to tell Verizon it cannot try to talk phone service customers into staying instead of switching to a cable competitor, according to a press account that leaked the pending decision...

House Votes to Shield Telecoms From Eavesdropping Charges

Lawmakers have crafted a compromise on a bill that would extend controversial eavesdropping legislation and add provisions meant to protect telecommunications companies from private lawsuits, including several already under way Ending months of negotiations, the House of Representatives on Friday passed a bill that shields cooperating telecommunica...

PRODUCT REVIEW

Gamers Spawn Bizarre Beasts With 'Spore Creature Creator'

In the run-up to the launch of "Spore," the latest creation from "The Sims" creator Will Wright, Electronic Arts has released "Spore Creature Creator," a sort of prequel to the full game, which is set for release in September "Spore" is a massively single-player online game that puts the power of biological evolution in the hands of its players.

OpenSuse Rolls Out Feature-Packed Version 11.0

The OpenSuse project has released a new version of its Linux operating system. OpenSuse 11.0 became available for free download this week. The software -- an open source project powered by Novell -- aims to bring the Linux world to the masses Version 11.0 builds on the original open source system developed back in 2005. The update includes dozens o...

Personalization: Telling E-Tail Customers What They Really Want

E-tailers are taking a new look at personalization these days as they hunt for more ways to cross-sell, upsell and encourage repeat business. E-commerce solutions providers and research firms are advocating the integration of personalization into online strategies as one way companies can optimize cross-channel marketing and keep pace with the industry's changing dynamics...

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