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The New Era of Cashless, Invisible Payments

With the continuing pandemic further short-circuiting the global economy, businesses and consumers are finding more convenient ways of paying with their dwindling financial resources. The pandemic jump-started a shift to online buying. That, in turn, helped to accelerate the adoption of digital, contactless, and invisible payments This new cashless...

Microsoft, GM, Cruise Partner on Self-Driving Cars

A strategic partnership with Microsoft was announced Tuesday by General Motors and Cruise aimed at speeding up the commercialization of shared self-driving vehicles In addition, Microsoft will be joining GM, Honda, and some institutional investors in adding US$2 billion to Cruise's coffers, bringing the value of the shared self-driving vehicle comp...

Conversational Platform Trends for 2021

Live chat and conversational platform technologies have made significant advancements in the past few years. Thanks to AI and machine learning, these implementations have gone beyond just being a customer support tool to a crucial component of an e-commerce website's revenue engine With the pandemic ongoing, e-commerce is booming right now at the e...

Search Milestone Gives DuckDuckGo Something to Quack About

DuckDuckGo, the search engine that prioritizes privacy, reached a significant milestone last week, racking up more than 100 million searches in a single day According to the search engine's website, it recorded 102,251,307 searches on Jan. 11, a historical high for the 12-year-old company. For the month, it's averaging more than 90 million searches...

HOW TO

3 Helpful Networking Projects for Your Raspberry Pi

In spite of being a beloved companion to computer hobbyists the world over, the Raspberry Pi doesn't get enough credit. In fact, single-board computers of all stripes haven't gotten their due -- I just happen to have a Raspberry Pi. It was upon casting a stray glance into the corner of my room where my Pi is, churning away on the previous task I assigned it that I pondered all the loftier projects I have in mind for it...

Coffee Sales 2.0

Coffee is one of the most widely consumed beverages in the U.S. and worldwide. Americans consume 400 million cups per day, making the U.S. the world's leading consumer of coffee E-commerce and coffee go hand-in-hand. As the market grows -- and becomes more competitive -- coffee companies are coming up with more creative ways to get their products t...

OPINION

CES 2021: What Worked, What Didn't

With the attack in Washington, D.C. happening right before CES, I was worried that I wouldn't focus on the show and, I expect, that distraction and the coming inauguration did split attention. However, one of the nice things about working from home is being able to watch TV while you are working. For many of us, the TV has become much more of a companion during the pandemic. ...

Consumers Becoming More Tolerant of Chatbots for Certain Tasks

If you want to smooth over irate clients and offer more efficient customer services, consider conversational bots instead of a roomful of human company reps. Chatbots could be a better solution to engaging clients and relating to customers According to Myplanet CEO Jason Cottrell, chatbots will transform the way businesses schedule appointments, co...

EXCLUSIVE INTERVIEW

Young Entrepreneurs Bring High-Tech To Quell Surgical Fears

The last thing George Kramb expected from years of walking surgeons through actual operations using medical machinery was to step into a role that helped guide patients worldwide through their own medical journeys Kramb (above, pictured left) and his partner, Patrick Frank, are listed on the "2021 Forbes 30 Under 30" list in recognition of their st...

ROLLOUTS

Oracle Launches Version 21c

Since the 1970s there's been a steady decline in the number of free-standing relational database companies until only Oracle remains. Familiar names like Sybase, Ingres, Informix, MySQL, SQL Server and others are either out of business or have been acquired So, it would be reasonable to believe that the database market has commoditized, and that on...

Americans Balking at Buying Smart Home Devices

Smart devices, the cornerstone of the home of the future, can't seem to capture the imagination or open the wallets of a large number of Americans Some 46.7 million broadband households aren't ready to buy a smart home device, according to a survey released this week by Parks Associates, a market research and consulting company specializing in cons...

The Critical Role of High-Tech R&D in the COVID-19 Era

Maintaining and increasing research and development (R&D) spending in the COVID-19 era is critical for high technology vendors to deliver new solutions and services, continue to innovate, and position their businesses to rebound from the negative effects of the global pandemic COVID-19 has been disastrous for business around the globe. The novel co...

PC Market Upswing Accelerates in Q4 2020

The PC market ended 2020 with a big bang, as shipments during the final quarter rose 25 percent over the same period in 2019, according to a report by research firm Canalys Shipments of desktops, notebooks and workstations reached a record 90.3 million units during the period, the report noted....

Pet Products and Services Market Takes a Fancy to E-Commerce

Pets and e-commerce are a natural combination, and that's been especially true during the pandemic. More than two-thirds of American households own at least one pet. As pet owners increasingly opt to shop from home, pet-related companies are stepping up their game to grab a share of industry expenditures forecasted for 2020 to reach approximately ...

INSIGHTS

Revving Up for CRM in 2021

This might be a big year for CRM. I say might because I am not clairvoyant, and humility is on the resolutions list As I see it, CRM has gone through five 5-year cycles. All numbers are approximate, but they go like this:...

OPINION

Virtual CES

Like a lot of folks, I'm torn about CES this year. It is a show I've attended for decades and hated for nearly as long. One year I ripped the soles off of both my feet from walking so much on concrete, and, trust me, that made for a memorable trip Typical problems are folks having meetings all over the Las Vegas Strip, which is tied up with gridloc...

Scientists Press AI Researchers for Transparency

An international group of scientists is demanding scientific journals demand more transparency from researchers in computer-related areas when accepting their reports for publication They also want computational researchers to include information about their code, models, and computational environments in published reports....

Acquiring and Retaining Customers in an Era Without Brand Loyalty

The retail landscape has been turned on its head since the advent of the COVID-19 pandemic, spurring five generations to live, work, and shop online simultaneously for the first time E-commerce is now at an all-time high, with global sales figures projected to reach $4.1 trillion in 2020, almost doubling since 2015. While the spectrum of global cus...

Cloud Security Practices Playing Into Hands of Attackers

More than 80 percent of 650 cybersecurity and IT professionals surveyed by Check Point Software Technologies in July said their traditional security solutions either do not work at all, or only provide limited functions in the cloud This indicates that organizations' cloud migrations and deployments are racing ahead of their security teams' abiliti...

Package Theft Jumps 7 Percent in 2020

Porch pirates were busier than ever in 2020, according to an annual survey by a market research firm C+R Research, based in Chicago, found that 43 percent of Americans said they had a package stolen in 2020, a seven-point increase over 2019 when 36 percent revealed they'd been theft victims....

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