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OPINION

Qualcomm and the Mobile Video Game Revolution

The video game market is divided into five segments: legacy PC and console, evolving mobile devices -- mostly phones but some tablets, and the emerging cloud. That's four, I'll get to the fifth segment in a minute Observing these segments, Qualcomm is present mostly in evolving mobile devices. At the same time, that has an interesting connection to...

VENDOR PROFILE

Robotic Letter Writing Lends a Hand to Personalized Marketing, CRM

The art of automating business communication extends to resurrecting handwritten letters to customers and maximizing the appearance with a robot labor force to produce the correspondence The Handwrytten app is part of an automated CRM tool that lets businesses -- and individuals with an entrepreneurial passion -- integrate computerized automation w...

Forrester Report Cautions About Web3 Security

The next generation web -- Web3 -- has been hailed as more secure than the current incarnation of cyberspace, but a report released Tuesday warns that may not be so While Web3 may be difficult to subvert on an infrastructure level, there are other points of attack that may offer threat actors more opportunity for mischief than can be found in the l...

Pulse Check on Physical, Digital Commerce Health

Shop owners and internet merchants need to turn shopping into game-playing experiences to meet ongoing changes in e-commerce. They also need to forget the industry hype about the marvels of personalization as a marketing strategy The supply chain debacle and the rising costs of everything have forced consumers to make critical choices in how they s...

DARPA Moves Forward With Project To Revolutionize Satellite Communication

The U.S. Defense Advanced Research Projects Agency (DARPA), best known for creating the internet, advanced its plan to revolutionize communication among low orbiting satellite networks by selecting 11 teams to work on its Space-Based Adaptive Communications Node program Known as Space-BACN, the project seeks to create a low-cost, reconfigurable opt...

IT Security Pros Push for Consolidated Standards, Vendor Products

Cybersecurity pros want the computer industry to push for vendor consolidation and open standards This major change in how IT pros safeguard networks is long overdue, according to new research by the Information Systems Security Association (ISSA) International and independent industry analyst firm Enterprise Strategy Group (ESG), a division of Tec...

INSIGHTS

Oracle's 'Box of Chocolates'

It's hard to see how Oracle's recent layoffs, especially those in the CX business would not benefit the larger CRM vendor space. There is nothing definitive here other than less spending and less labor chasing the same number of deals. Other vendors like Salesforce will naturally move to fill any vacuum created by the news The word news is importan...

OPINION

Nvidia and Disney Can Breathe Life Into the Metaverse

While Netscape didn't invent the internet or HTML, it was the company that made the internet real. Netscape advanced with Tim Berners-Lee's creation of HTML and was instrumental in turning it into something that changed the world Last week at Siggraph, Nvidia's opening keynote identified Universal Scene Description (USD), developed by Pixar, which ...

5 Cyber Safety Tips To Survive the Internet, Hackers and Scammers

Navigating the internet can be a trouble-filled journey. Bad actors intent on exploiting uninformed users are constantly lurking behind emails, websites, and social media invites. Even your Wi-Fi router and those now-ubiquitous QR codes can be danger points. Add to that the never-ending virus and malware threats Computer and mobile device users are...

The Transformation of Warehouses to E-Commerce Fulfillment Centers

It wasn't that long ago when traditional warehouses had one purpose: to store goods on their way from manufacturers to retailers and other commercial customers Today, warehousing for many industries has evolved into e-commerce fulfillment centers. In addition to inventory storage, e-fulfillment is part of an overall logistics strategy that focuses ...

A Third of US Social Media Users Creating Fake Accounts

Fake social media accounts are usually associated with bot networks, but some research released Tuesday revealed many social media users are creating their own fake accounts for a variety of reasons One in three U.S. social media users has multiple accounts on the social media platforms that they use, according to a survey of 1,500 U.S. social medi...

Stat Firm Reports Less Than 1% of Subscribers Playing Netflix Games

Less than 1% of Netflix's 221 million subscribers are playing the service's games each day, according to a report from CNBC Based on statistics from Apptopia, the report revealed that there have been 23.3 million global downloads of Netflix's mobile games and an average of 1.7 million subscribers are engaging with the games daily....

REVIEW

New MakuluLinux Brings 'Shifting' Innovations to Desktop Design

MakuluLinux Shift is one solution to standardizing the Linux desktop From a marketing standpoint, two big impediments block a more widespread adoption of the Linux operating system for business and consumer desktop use. One is easily selecting a desktop environment from among varied options. The second is wading through the myriad of independently ...

4 Ways To Build Customer Loyalty Amidst Sky-High Inflation

With inflation in the U.S. hitting 9.1% in June, merchants are facing enormous challenges when it comes to building customer loyalty -- and keeping it Given that brands are facing declining margins as inflation hits them hard too, how can they build a more loyal customer base without resorting to deep discounts to move product?...

OPINION

The Metaverse Future: Are You Ready To Become a God?

This week is Siggraph 2022, where Nvidia will be doing one of the keynotes While the metaverse on the consumer side is industrial use, outside of gaming which has effectively consisted of metaverse instances for years, Nvidia at Siggraph will be talking about its leadership in integrating AI into the technology, the creation and application of digi...

Science, Art Inspire Women in Tech Entrepreneurship

An unusual STEAM (science, technology, engineering, arts, and mathematics) concept combined with some fashion know-how sewn in is creating a unique brand of tech-based fashion entrepreneurship Svaha USA is a STEAM-themed clothing and accessories brand whose online store is changing the face of women's and children's apparel. Svaha celebrates women ...

VENDOR WATCH

Monday.com's New Tools Showcase Low-Code/No-Code Trend in CRM

Monday.com, a developer of work OS management tools, on Tuesday released the first of five new standalone products aimed at professionals with targeted use cases This new customer relationship management tool set is a substantial shift from the all-in-one product strategy the company employed until now. The new platform, Monday Sales CRM, is built ...

SPONSORED CONTENT

How To Build the Most Effective Customer Journey

In research recently published by McKinsey, taking a broad and systematic approach to the customer journey was found to increase customer satisfaction as much as 10%. Another study, by Boston Consulting Group, found that companies able to significantly rethink and modernize their customer journey reduced costs by up to 25% and achieved margins 15% better than average...

Top Universities Exposing Students, Faculty and Staff to Email Crime

Nearly all the top 10 universities in the United States, United Kingdom, and Australia are putting their students, faculty, and staff at risk of email compromise by failing to block attackers from spoofing the schools' email domains According to a report released Tuesday by enterprise security company Proofpoint, universities in the United States a...

STUDY

Denmark Tops in Digital Quality of Life, US in Fifth Place

If you're looking for the best digital quality of life in the world, Denmark appears to be the place to go According to a study released Monday by VPN provider Surfshark, Hamlet's homeland finished first among 110 nations based on five "pillars" of measurement: internet affordability, internet quality, infrastructure, security and government....

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