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Tension is building between legacy enterprise phone systems and a new, autonomous, agent-driven reality. For decades, the enterprise phone call has been the black box of CRM, creating a disconnected silo where customer data was trapped in unindexed recordings As digital channels evolved, the Interactive Voice Response (IVR) experience remained stuc...
In the print industry, e-commerce success now hinges on connecting automated digital workflows with slower, real-world production processes According to web-to-print software provider Infigo, demand for digital ordering, personalization, and automation across the print industry rose 18.2% last year....
Microsoft has announced initial steps to improve the quality of Windows 11 in the coming year In a blog post, Microsoft Windows + Devices EVP Pavan Davuluri outlined several changes, including:...
Nvidia doesn’t just launch technology. It defines the language that shapes markets -- and in tech, language often defines the market itself. In the traditional PC, server, and storage eras that defined much of the first two decades of the 21st century, the terminology was mostly dry and functional The industry sold boxes, components, and back-end...
Malicious traffic on the internet has increased 245% since the attacks on Iran by Israel and the United States began on February 28, according to one of the world's largest content delivery network providers Akamai Technologies reported that, during the period, automated reconnaissance traffic increased by 65%, credential-harvesting attempts jumped...
Open source database software developer Percona is transitioning its cloud-native database-as-a-service (DBaaS) Everest platform into a new independent open-source project called OpenEverest The platform automates the deployment, provisioning, and management of MySQL, MongoDB, and PostgreSQL databases. The move reflects Percona’s commitment to op...
The automotive industry has long operated on a "not invented here" (NIH) philosophy. If a bolt, piston, or radio wasn't designed within the walls of a traditional OEM, it was viewed with suspicion. But as vehicles evolve into data centers on wheels, that insular approach is hitting a brick wall The recent announcement of the Lenovo Auto AI Box, a d...
Logitech is positioning its new Rally AI Camera and Rally AI Camera Pro as lower-profile alternatives to bulky conference room video systems Instead of traditional video bars, the devices use smaller camera units built around one-inch imaging sensors and automated features designed to support both video quality and room management....
The Buy Now button is losing its luster. After years of digital-first dominance, shoppers are intentionally slowing down, stepping away from their screens, and heading back to physical stores — not for nostalgia, but for verification Faced with rising prices and a surge in fraud -- with 41% of consumers reporting fraud experiences -- today's shop...
Nearly eight out of 10 global IT decision-makers say artificial intelligence now poses a significant security threat, according to a new cyberwarfare report released Tuesday Cyber conflict is entering a new phase as AI becomes deeply embedded across economies, organizations, and everyday digital life, the fourth annual Armis State of Cyberwarfare R...
AI-powered subscription apps generate 41% more revenue per user than non-AI apps but are less “sticky,” according to subscription platform RevenueCat Its State of Subscription Apps report found AI apps convert free-trial users to paid subscriptions at 8.5%, compared with 5.6% for non-AI apps, based on performance data from apps using its platfo...
Oracle has brushed aside an outreach from the open-source database community seeking more cooperative support for the MySQL project Many long-time MySQL contributors, engineers, and ecosystem leaders publicly voiced their support in an open letter inviting Oracle to discuss establishing a vendor-neutral foundation for the MySQL ecosystem....
As fleets of autonomous robots expand across warehouses and retail operations, the robots-as-a-service (RaaS) market is projected to grow more than 30% annually through 2030 — driving demand for more reliable wireless connectivity than traditional Wi-Fi can provide Private 5G networking firm Celona and connectivity provider Digi International beg...
This year’s Mobile World Congress in Barcelona wasn’t just another trade show; it was the official wake for the “dumb” smartphone. It marked the transition from the era of connectivity to the “IQ Era,” where the value of a device is no longer measured by its screen-to-body ratio but by its ambient intelligence For companies like AMD, HP...
Companies have tried to improve the employee experience by layering new digital tools onto outdated workplace systems. Instead of simplifying work, the result has often been more apps, more notifications, and more digital friction Many organizations are now turning to artificial intelligence to rethink the employee experience (EX) from the ground u...
Some of the most damaging identity breaches now occur after login — during password resets, MFA re-enrollment, or routine help-desk recovery requests. Many organizations have hardened login security with MFA and phishing-resistant controls These workflows are rarely treated as security-critical events. Attackers know that credentials can be reset...
New research from Microsoft warns organizations that threat actors have begun integrating artificial intelligence (AI) into their workflows to accelerate tradecraft, bypass safeguards, and conduct malicious activity Just as the cyber underworld adopted business practices from legitimate businesses -- corporate-style organizational structures, as-a-...
Apple’s latest Mac announcements may look like routine upgrades. Look closer, and a deliberate strategy behind the new MacBook Neo and updated MacBook Pro lineup becomes clear On one end, Apple pushed the MacBook Pro further upmarket with M5 Pro and M5 Max silicon, a new Fusion architecture, more memory bandwidth, faster storage, and AI and graph...
Forget VR headsets. AI glasses are the hot commodity in wearable tech these days According to market research firm Omdia, global shipments of AI glasses, like Meta's Oakley and Ray-Ban models, increased 322% year-over-year in 2025, reaching 8.7 million units....
Marketing with generic email blasts is outdated. It’s time to put a new tool to work: personalized outreach Email lead-generation expert Raphael Yu argues that “spray and pray” advertising tactics are failing and no longer viable. Instead, marketers must adapt to the new ethical, targeted messaging strategy to build better engagement, trust, ...
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