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Cisco has swung into action to combat a hacker group's exploitation of vulnerabilities in its firmware. The group, known as the "Shadow Brokers," released online malware and other exploits it claimed to have stolen from the Equation Group, which is believed to have ties to the United States National Security Agency Cisco earlier this month disclose...
Like most of you, I'm a bank customer -- and I expect that like me, most of you are getting sick and tired of all the stories about how banks abuse customers. Recent national stories about bad behavior by people in the banking industry, as well as my own personal experiences, have shown that most banks do not care about their customers. It's just the opposite: Banks seem to be trying to squeeze every dime out of every customer...
Gordon Burnes is the CMO of Bullhorn, a cloud-based CRM provider In this exclusive interview, CRM Buyer discusses with Burnes the role of automation and artificial intelligence in humanizing customer relationships....
Federal authorities last week launched a probe of a suspected cyberattack that targeted the private Gmail account of a White House staffer. The employee's correspondence turned up on the DCleaks hacktivist site, which earlier this month posted the private emails of former Secretary of State Colin Powell.
The website of prominent security blogger Brian Krebs is back online this week after sustaining one of the largest distributed denial of service attacks in Internet history DDoS attacks typically disrupt service at a website by flooding it with junk traffic. In this case, garbage traffic assaulted Krebs' site at 620 gigabits per second. By comparis...
Snap, the company formerly known as "Snapchat," on Saturday announced sunglasses that take videos through a built-in camera in the frame -- bringing to mind Google's controversial Glass product Snap's Spectacles let users take 10-second videos by tapping a button on the top left-hand corner of the eyeframe.Users can tap on the record button to reco...
U.S. government agencies spend an overwhelming amount of their annual information technology budgets simply to maintain old and out-of-date systems. As a result, the amount of money available for investing in modernizing IT keeps shrinking, thus depriving vendors of major marketing opportunities at the federal level The official federal IT budget h...
Lenovo, which owns Motorola, last week released the kernel source code for the Moto Z Droid smartphone on Github The move follows the company's posting of the Moto Z Droid Moto Mods Development Kit and Moto Mods on Github this summer....
Twitter shares remained strong Monday after Friday's sharp rise on reports that it was considering a possible sale, with Google parent Alphabet and Salesforce emerging as two of the most likely buyers. For more than a year, Twitter has faced enormous pressure, both internally and from investors, to consider a major shakeup. It has struggled to fin...
Hewlett Packard Enterprise and Apple are very different companies this decade, having shifted their models from a strategic customer/innovation focus to one that's more tactical -- and tied far more closely to quarterly profit. They are hardly alone, and this speaks to why Michael Dell and Joe Tucci worked so hard to take their companies private, because this unfortunate trend is not tied to any one industry or any one country. ...
Welcome, dear readers, to Gadget Dreams and Nightmares, the column that's gotten over its disappointment from the latest Apple event just long enough to deliver the lowdown on the latest in gadget announcements On the whiteboard this time around are a device that grants vehicles a self-driving function, a wearable to monitor your hydration level, a...
The music industry is showing its best surge in revenue in nearly two decades, led by a major shift toward streaming subscription services by Apple, Spotify and others firms, according to a new mid-year report the Recording Industry Association of America released this week. The report shows an 8.1 percent gain in retail revenue to US$3.4 billion ...
The Commission on Presidential Debates, which has run them since 1988, last week announced initiatives with social media, academics, and media organizations to engage the American public in substantive conversations before, during and after this year's debates The first debate between presidential candidates Hillary Clinton and Donald Trump is sche...
Yahoo on Thursday disclosed that a data breach in late 2014 resulted in the theft of information from at least 500 million customer accounts. Based on a recent investigation, it appears that state-sponsored hackers carried out the attack, the company said....
Opera released a new version of its browser, Opera 40, which includes a free built-in virtual private network service. The official rollout follows five months of user experimentation with a beta version The company evaluated beta users' feedback and subsequently added more servers, introduced options for global or private browsing, and created ver...
Automation has a habit of killing jobs, which has been true since the Industrial Revolution. However, it seems that we're discovering this truth all over again. We easily forget when we focus only on the job-creation aspects of automation, and that usually gets us in trouble. Since the IR, there have been five distinct economic waves lasting betwe...
GoPro earlier this week refreshed its product line, announcing two new action cameras, a cloud service and a drone Its new Hero5 Black camera (US$399.99) can capture 4K video at 30 frames a second and still photos at 12 megapixels, with RAW and WDR support....
In an update to its Galaxy Note7 recall, Samsung announced that more than 500,000 new replacement devices would be available for exchange at U.S. retail outlets on Wednesday The company also announced the rollout of a software update that will display a green battery icon on the screens of new Note7 devices to distinguish them from those subject to...
Nikon on Monday announced its new KeyMission line of shooters, marking its entry into the 360-degree and action camera business The KeyMission 360 (US$499.95, pictured above) can corral 360-degree video in 4K UHD at 24p, as well as in the more traditional HD 1080p. It also shoots 30-megapixel stills....
CEO Brian Roberts on Tuesday announced that Comcast will enter the wireless phone market by mid-2017 as a mobile virtual network operator. A 150-strong Comcast Wireless team, headed by Greg Butz, is "getting ready next year ... to launch a WiFi and MVNO-integrated product," Roberts said at the Goldman Sachs Annual Communacopia Conference in New Yo...
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