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EXCLUSIVE INTERVIEW

Aviso CEO K.V. Rao: Humans, Machines and Magic

K.V. Rao is CEO of Aviso In this exclusive interview, CRM Buyer discusses with Rao the future of predictive intelligence....

ANALYSIS

Big Data and Analytics: Creating New Value

The massive amount of data available from connected devices creates an unprecedented opportunity for increased optimization of products and services -- and, consequently, revenue. The deep investment in big data gathering and analytics is fueled by an ability to create added value for companies based on actionable business insights, and to create added value for consumers by providing lifestyle benefits...

HP Debuts Flashy New Computers

Watch out, Apple. HP on Wednesday introduced a new generation of premium computer products that could generate the kind of excitement in the market that's usually the domain of the folks at One Infinite Loop Among the new HP offerings are a new tablet-laptop convertible, a svelte laptop, an innovative all-in-one model, and a 4k display designed for...

Fedora 25 Beta Resets the Linux Performance Bar

Red Hat on Wednesday released the beta version of Fedora 25, an open source Linux operating system maintained by the Fedora Project community The beta release sharpens cloud and developer features, making this Linux distro more attractive to enterprise users....

Amazon Music Unlimited Rolls Gently Down the Stream

Amazon on Wednesday rolled out its Music Unlimited cut-rate subscription streaming service, available on its Echo, Echo Dot and Amazon Tap devices for as little as US$4 a month for a single device Setting a low-entry price point "is a logical move, given that the company has invested heavily into the AI and voice recognition powering Alexa in its ...

Snap Lines Up Bankers for Spring IPO

Snap, owner of the Snapchat app, this week hired Morgan Stanley and Goldman Sachs Group to manage its initial public offering, according to multiple reports citing people familiar with the matter. JPMorgan Chase, Deutsche Bank, Allen & Co., Barclays and Credit Suisse Group reportedly also will play a role....

US Considers 'Proportional Response' to Russia's Election Tampering

The Obama administration on Tuesday indicated it was considering a proportional response to retaliate against Russia for its efforts to influence the United States election process The administration last week officially linked Russian operatives to a series of cyberattacks against the Democratic National Committee and other organizations, which ap...

Amazon Throws the Books at Prime Subscribers

Amazon last week launched Prime Reading -- a new benefit for subscribers to its US$100-a-year Amazon Prime service that lets them access content for free That content will come from more than 1,000 top Kindle books, Kindle Singles, magazines, comic books, children's books, and classic works from writers such as Kurt Vonnegut, Norman Mailer and Gl...

GADGET DREAMS AND NIGHTMARES

Gadget Ogling: Google Embraces a Hardware Future

Welcome to Gadget Dreams and Nightmares, the column that's taken just enough time away from pondering how many major email providers have built tools to let the government scan everyone's messages to pore over Google's latest hardware ...

Odinaff Trojan Targets Banks, Financial Firms Worldwide

Symantec on Tuesday reported on a malware campaign that has targeted financial organizations worldwide for the past 10 months. Dubbed "Trojan.Odinaff," it has infiltrated the banking, securities, trading and payroll sectors, as well as organizations that provide them with support services Odinaff is used in the first stage of an attack, to get a ...

Cyanogen's Android Alternative Goes Modular

Cyanogen, the maker of an alternative version of Android, on Tuesday announced that it was going modular. Future releases of its open source firmware product will not support a full stack of the Android OS The new modular setup will bring a slew of benefits to phone makers and developers, according to Cyanogen....

Tech Heavyweights Join Forces to Lasso AI

Amazon, DeepMind/Google, Facebook, IBM and Microsoft last month announced the creation of thePartnership on AI, a nonprofit organization dedicated to formulating best practices in artificial intelligence and educating the public about the field The group will invite academics, other nonprofits, and specialists in policy and ethics to join its boar...

ANALYSIS

Rethinking Business Process Reengineering in the Cloud

Nearly 25 years ago, Michael Hammer and James Champy coauthored one of the most influential business books of the period, Reengineering the Corporation: A Manifesto for Business Revolution, anticipating some of the important changes that lay ahead. The corporate world was trying to cope with the growing pressures of globalization and the advent of...

INSIGHTS

Dreamforce Redux

Dreamforce for many years has been too big for a single person to cover. While I participate in covering events like this, inevitably I am reduced to the story of the three blind people and the elephant. You can't experience enough of the elephant to describe it unless you can see it. Using your hands leaves you frustrated. In the case of Dreamforce, you can't go to all of the sessions...

Samsung Down, Galaxy Note7 Out

Shares of Samsung Electronics fell sharply on Tuesday after the company confirmed reports that it had halted production of its flagship Galaxy Note7 smartphone, just launched this summer. The move came after several replacement phones reportedly smoldered or caught fire....

Yahoo Makes It Harder for Email Users to Jump Ship

Yahoo in recent days disabled autoforwarding for Yahoo Mail -- and in at least one corporate client's case, it disabled the webmail deletion feature The autoforwarding feature "is under development," reads a statement on the Yahoo site. "While we work to improve it, we've temporarily disabled the ability to turn on Mail Forwarding for new forwardin...

DoL Suit Highlights Asian Glass Ceiling in Tech

Longstanding concerns about hiring and diversity issues in Silicon Valley recently returned to the fore. The United States Department of Labor last month filed suit against Palantir -- a big data firm founded by billionaire investor Peter Thiel -- alleging that it had engaged in a pattern of denying jobs to Asian applicants Race is a greater impedi...

All Systems Go for Andromeda

Although Google didn't drop any new details on the progress of Andromeda at its big Pixel event last week, that doesn't suggest any tempering of enthusiasm for the new operating system. #Google's #Andromeda: 1 OS to rule them all. Is another operating system what consumers need? Many people think so. https://t.co/GFPr02ruE7...

OPINION

Bring Back the CIO

The cloud revolution has made an enormous contribution to the evolution of sales and marketing software, as well as to business software of all types. There's a long list of benefits it's conferred on its users -- from the ability to outsource security and maintenance tasks to the avoidance of manual upgrade processes, to -- most significantly -- the switch in payment modes, to a model more affordable for more businesses...

Google's New Fonts Chip Away at Written Language Barriers

Project Noto, one of Google's most ambitious undertakings ever, has reached a milestone. Noto now supports 800 languages and 100 writing scripts, the companies announced last week Google and Monotype launched the open source initiative to create a typeface family that supports all the languages in the world, even rarely used languages.

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