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ANALYSIS

Full Disclosure Applies to Internal Security Too

If you've been keeping up with the news, you've probably noticed a few recent reports about companies that may have been a little less than candid about security issues. For example, we recently learned that Uber experienced a breach in 2016. As we've also learned from subsequent press reports, the company may have paid the attacker to remain silent about that breach instead of acknowledging it publicly and openly. ...

P2P WiFi Plan Challenges ISP Dominance

Open Garden on Monday announced the launch of a new peer-to-peer service that allows users to share Internet connections and unused plan data for free, with compensation in a new Ethereum cryptocurrency as an extra incentive The company is offering the service through an app that can be downloaded from Google Play. The system requires no hardware o...

US Fingers North Korea for WannaCry Epidemic

The United States on Tuesday accused North Korea of responsibility for a global ransomware attack that locked down more than 300,000 computers in 150 countries earlier this year The U.S. now has enough evidence to support its assertion that Pyongyang was behind the WannaCry attack in May, Homeland Security Advisor Tom Bossert told reporters at a Wh...

GADGET DREAMS AND NIGHTMARES

Gadget Ogling: Special Deliveries, On-Demand Drinks, and Magical Masks

Welcome to Gadget Dreams and Nightmares, the column that pores over the most intriguing gadget announcements and crowdfunding projects both frightful and delightful In our sleigh this time around are a smart padlock for deliveries, a bourbon decanter with a twist, and an anti-snoring eye mask....

ANALYST CORNER

Uber Is Great Until It Leaves You Out in the Cold

Uber works great -- until it stops working, leaving your kid walking home alone on a cold and rainy winter night. Wireless technology opens up new avenues for innovation and excitement, with companies like Uber and Lyft. Most of the time, their technologies work just fine, but don't let your guard down Prepare for the moment when something goes wr...

Social Media or Social Disease?

Is social media evolving into an antisocial medium? Days after one of its former execs argued that the answer is yes, Facebook published a post addressing the issue "I think we have created tools that are ripping apart the social fabric of how society works," Chamath Palihapitiya, who once served as vice president for growth at Facebook, told an au...

OPINION

The FCC Screwed Up! My Firsthand Experience Without Net Neutrality

As a high-tech industry analyst, I have worked from home for more than a decade. As someone who tracks new technology and is always on the lookout for a better communications solution, I migrated to a Voice over Internet Protocol service through Vonage early after its introduction The service was great. I had great call quality and the flexibility ...

Reading Between Oracle's Lines

Oracle's most recent financial report reveals some hints about its future. Oracle has posted some very impressive numbers as its cloud computing products and services have taken off, and the recent Q2 reporting is a fine reference point. From the company's announcement of its Q2 results:...

B2B Digital Ad Spending to Jump Next Year

B2B ad spending will increase 13 percent in 2018 to hit US$4.6 billion from this year's estimated $4.07 billion, eMarketer predicted in a report released last week. However, its proportion of all U.S. digital ad spending will remain unchanged at 4.9 percent, which implies growth in other digital ad spend areas as well....

OPINION

What Amazon's Abuse of Power Foreshadows for 2018

Given how many big names have fallen over the last few weeks due to sexual misconduct, abuse and harassment, you'd think I'd name 2017 as the year of power abuse. However, while I know a lot of folks think the issue is dying down, I don't see that at all There are entire industries that have yet to be hit by this, and Congress hasn't even finished ...

Most Marketers Struggle to Reach Targeted Customers

Sixty percent of the digital marketing professionals who responded to a recent survey reported difficulty in reaching their target audiences with messaging and content. Only 19 percent of those surveyed were "very familiar" with how automation could help drive marketing campaigns, according to the report Ytel released Wednesday.

Microsoft Gives Productivity Tools More AI Chops

Microsoft on Wednesday announced new artificial intelligence features and functionality for several of its flagship products and services, including Office 365, Cortana, and Bing, at an event in San Francisco. Harry Shum, EVP of Microsoft Artificial Intelligence and Research, demonstrated some of the new capabilities Building on the progress the co...

Data Modeling Is Key in New Customer Insight Platform

Heap on Tuesday introduced a new feature set for its autonomous customer insight platform Among the additions:...

FCC Votes 3-2 to Upend Net Neutrality

The Federal Communications Commission on Thursday voted 3-2 to repeal Obama-era Net neutrality rules that prevented Internet service providers from blocking, throttling or otherwise giving preferential treatment to customers. Backers of the repeal characterized it as promoting greater technological innovation and freedom to conduct business. FCC C...

Google Reveals What Searchers Wanted in 2017

The iPhone 8 and iPhone X ranked No. 2 and No. 3 respectively in overall searches on Google this year, and No. 1 and No. 2 respectively in the consumer tech search category on the Google Trends Year in Search 2017 list released Tuesday Bitcoin ranked No. 2 in global news searches, and "how to buy bitcoin" ranked No. 3 among how-to searches on Goog...

New Open Source Tools Test for VPN Leaks

ExpressVPN on Tuesday launched a suite of open source tools that let users test for vulnerabilities that can compromise privacy and security in virtual private networks. Released under an open source MIT License, they are the first-ever public tools to allow automated testing for leaks on VPNs, the company said. The tools are written primarily in ...

INSIGHTS

Creeping Decentralization and CRM

One of the big stories of next year might be decentralization. It's below the radar right now, which is why I think it has potential. Decentralization is what it sounds like: pushing centralized processes and decision-making to the periphery, where it is believed people can be more effective at dealing with whatever is on tap Western democratic cap...

Creatives Not Likely to Blanch at iMac Pro's $5K Price

Apple will release a professional version of its all-in-one iMac desktop computer with a US$5,000 price tag on Thursday Up to now, all-in-one computers in general and iMacs in particular have been seen as stylish offerings for home and family, but Apple has changed that in a big way with the iMac Pro....

Internet Pioneers Urge Cancellation of Net Neutrality Repeal Vote

A group of 21 leading technology pioneers, including Apple Computer cofounder Steve Wozniak and World Wide Web inventor Tim Berners-Lee, this week penned an open letter to key congressional leaders asking them to pressure FCC Chairman Ajit Pai to cancel Thursday's planned vote to repeal Net neutrality. The process is severely flawed, they argued, ...

Oops... Some HP Laptops Shipped With Hidden Keylogger

Some HP laptops users came with a preinstalled program to capture the keystrokes of users, a security researcher recently discovered The researcher, Michael Myng aka "ZwClose," discovered the keylogger software while trying to solve a keyboard problem for a friend. The software is turned off by default....

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