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Amazon.com (Nasdaq: AMZN) announced today that it will make a minority investment in luxury goods retailer Ashford.com (Nasdaq: ASFD) and that the two companies have agreed on a multimillion-dollar (US$) marketing initiative In exchange for a $10 million investment and the marketing agreement, Amazon.com will receive approximately 16.6 percent of A...
IBM and Sprint PCS announced today that the two companies have forged an agreement to develop and test wireless business applications for the on-the-go workforce The new services, which are to be unveiled during the first quarter of 2000, will aim to deliver improvements in existing wireless connectivity by plugging the moving user directly into in...
With upwards of $9 billion (US$) in sales expected over the Internet this holiday season, many businesses without Web sites are wondering if they've missed the boat Not necessarily. Although it may be tricky to get a site up and running in time to cash in on this year's holiday shopping bonanza, the online buying momentum built by the holiday rush ...
According to a new report from Forrester Research, exceptional customer service strongly increases future sales through repeat visits and positive word-of-mouth The study of 17,000 online consumers shows that 90 percent of satisfied customers are likely to visit again, and that 87 percent will tell friends and family about the site.
The one development that may single-handedly change the landscape of electronic commerce is wireless communication. So why is it taking so long for us to have it in general use? The answer is complex. It's about technology, standardization, consumer expectations and deciding which applications are most desirable to the largest number of users.
Yahoo! Germany and Deutsche Bank 24, the new online unit of the world's largest bank, announced today that they will work together to build the e-commerce industry in Europe's most populous country As part of the agreement, Yahoo! will offer online account access to Deutsche Bank 24 customers, and the two companies will roll out a co-branded credit...
If the negative things that Circuit City Stores, Inc. has been saying about e-tailers are any indication, the giant brick-and-mortar electronics chain must really be feeling the pressure from online merchants this holiday season The company floated a harmless-sounding treatise on e-commerce over the business wire yesterday called "Common Myths abou...
Online consumer resource OnlineChoice.com's ElectricityChoice.com subsidiary launched a new e-commerce service in Pennsylvania yesterday that will attempt to use the power of numbers to lower the cost of electrical power to a pool of more than 4,000 registered residential customers Utility.com, an Internet electric service vendor distributed by Onl...
In a move designed to strengthen its position as a major Internet player, NBC has launched NBC Internet, Inc. (Nasdaq: NBCI) as a publicly traded company NBCi also unveiled a new and improved version of Snap, positioning the search and shop site as its flagship Web service. Media Metrix reported in September that NBCi properties now rank collective...
Spanish-language e-tailer Espanol.com announced today that it is making bilingual customer service available to its users in time for the holiday season "This is part of our effort to focus on giving top notch customer service," Espanol.com CEO and founder Kyle McNamara told the E-Commerce Times.
Downloadable music seller EMusic.com (Nasdaq: EMUS) announced today that it has signed an agreement to acquire privately-held music destination site Tunes.com, whose properties include RollingStone.com and DownBeatJazz.com The stock-for-stock deal is valued at approximately $130 million (US$), based upon the closing price of EMusic.com stock on Fri...
The whole world will be watching today as lawyers for Microsoft Corp. and the government resume talks with a federal appeals judge in Chicago, Illinois Both sides will meet with Richard Posner, chief judge of the 7th U.S. Circuit Court of Appeals, who agreed to serve as a mediator after being chosen by Microsoft monopoly trial judge Thomas Penfield...
Leading online PC retailer Dell Computer Corp. unveiled its new Webpc product today, a computer that is designed to allow users to access the Web with a minimum of installation and configuration hassles Priced at just under $1,000 (US$) to attract first-time buyers, the slender model weighs about 10 pounds, is six inches wide, 11 inches high and 10...
While the U.S. Congress is away from Capitol Hill for the holidays and pending electronic commerce bills wait at bay, the Clinton Administration has launched a federal, state and local government initiative to evaluate which current laws are e-commerce friendly and which need some tweaking The participants will look for laws and other regulations t...
According to a new study by Benchmarking Partners, a majority of leaders of consumer and industrial market companies believe that e-commerce is critical to their ongoing success but do not have funded strategies or a decision maker in place Moreover, the funded initiatives that do exist tend to be tactical, rather than strategic initiatives across ...
UK-based entertainment and shopping guide Virgin Net announced today that it has selected upstart search engine Google to provide search services for its Web site The deal is Google's first with a company in the United Kingdom.
By all accounts, e-tailers are poised to experience the first of many monster holiday seasons and sell more goods and services online than anyone would have ever thought possible However, this success has not gone unnoticed in the traditional brick-and-mortar world. In fact, it was reported last week that the Saint Louis Galleria, located in Richmo...
It's official: E-tailers had a stellar holiday weekend, with brisk sales and vigorous activity fueled by savvy shoppers who have been doing their homework. The consumer is now well-equipped to sidestep inefficient or rigid e-tailers and carve out the best online deals with a maximum of convenience ...
In an effort to bolster consumer confidence in e-commerce for the holiday season, TransNet Security, Inc. has launched a program to guarantee the security practices of Web sites across the Internet The company will give its TransNet Seal of Approval to e-commerce sites that pass a series of security tests. Interested online merchants can contact th...
New online mall SingleShop.com will debut the day after Thanksgiving with a feature that allows shoppers to use the same shopping cart to store products from multiple merchants and pay for everything at once The site claims to be the first to offer consumers competitive price comparisons and a single shopping cart for use at various merchant sites....
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