- Welcome Guest
- Sign In
- Welcome Guest
- Sign In
We should start discussing what's beyond CRM. I chose the word "beyond" advisedly. CRM is far, far from dead or even in decline, so "after" would be completely incorrect. However, CRM already has changed so much that it may be time to rethink it. Also, many of the tangential technologies that have turbocharged CRM in the last few years, like socia...
Data science has become mission-critical to many enterprises. Companies in the United States will spend billions on third-party audience data in 2018 and even more on third-party solutions to use that data, as they move toward becoming model-driven, Internet Advertising Bureau projections indicate It's not just a matter of harvesting data and then ...
Facebook reportedly allowed senior executives, including CEO Mark Zuckerberg, to delete messages from recipients' inboxes and chat threads, but it never disclosed the practice or offered the same capabilities to users. Facebook secretly used technology to delete archived messages sent from Zuckerberg's social media account, TechCrunch reported las...
Valve has been working to reassure members of its community that it has not yet thrown in the towel on SteamOS and Linux gaming systems that have been hampered over the years due to performance issues, soaring sales on mainstream rival platforms, and generally weak demand for Steam Machines. Valve recently withdrew SteamOS machines from its direct...
Inbenta on Thursday released new application programming interfaces and software development kits that let enterprises customize chatbots The company offers an artificial intelligence-powered natural language search and conversational platform....
An alarming number of major U.S. retailers, industrial firms, government agencies and other organizations have been hit in a recent wave of cyberbreaches that may signal increasing vulnerability for consumers and businesses alike. The attacks have exposed millions of consumer payment cards to fraud. Cyberthieves have used a variety of methods to i...
Facebook on Wednesday announced an update to its policies for restricting data access on its platform. The move came just two weeks after the company said it would take a "hard look" at the information apps could use when connected to Facebook CEO Mark Zuckerberg also discussed some of Facebook's new efforts to shore up user privacy protections in ...
Facebook has taken down more than 270 pages and accounts operated by the Internet Research Agency, a Russian troll farm, CEO Mark Zuckerberg announced Tuesday. IRA trolls and ads were involved in Russia's attempts to interfere with the 2016 United States presidential elections, and the trolls have published hate speech and incitements to violence...
Using most any Arch Linux distro usually involves balancing the desire for hands-on control of the operating system from scratch against the attraction of convenient installation and maintenance processes. Bluestar Linux is one of the few Arch distros that gets the balancing act right....
Gesture control and a curved body may be in the iPhone's future Apple has been experimenting with those features for the iPhone, and they could be ready for prime time in two to three years, Bloomberg reported Wednesday, citing "people with knowledge in the matter."
Intel on Tuesday unveiled its latest family of 8th generation Core processors "This is the big Intel refresh that folks have been talking about," said Ray Wang, principal analyst at Constellation Research....
A solid brand is key to business success, but over the years I have seen many companies try to commit suicide by killing the brand identities they spent so many years and so much money creating. Many are now gone. Others are still around, but in a weakened position. You must give the customer a compelling, emotional reason to want to be connected...
Andrew McAfee and Erik Brynjolfesson, who teach at MIT's Sloan School of Management, started writing about the impact of artificial intelligence and machine learning almost a decade ago. Their early books -- The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies and Race Against the Machine: How the Digital Revolution is Accelerating Innovation, Driving Productivity, and Irreversibly Transforming Employment and the Economy -- provided deep insights into the way the era we live in would unfold.
The Mozilla Foundation on Tuesday unveiled its plans for Firefox Reality, a browser designed specifically for mixed reality headsets The browser combines the beneftis of Mozilla's existing Firefox browser -- most notably the robust performance of its Firefox Quantum technology -- with Servo, its experimental Web engine....
Nearly half of all the small businesses that participated in a recent survey said they handled their mobile application development in house, in part to cut costs and speed time to deployment The results of the study, whichThe Manifest released on Tuesday, showed that 46 percent of the 350 small businesses polled used in-house staff to develop cr...
A female suspect is dead, and at least three people were wounded in a mass shooting incident Tuesday at YouTube headquarters in San Bruno, Calif. Hundreds of company employees fled the chaotic scene San Bruno police swarmed the YouTube offices at about 12:48 p.m. local time after receiving numerous emergency calls two minutes earlier reporting shot...
Many small and mid-sized businesses, especially etailers, conduct a substantial amount of their business on Facebook Eighty percent of U.S. businesses with 250 employees or less use Facebook for marketing, suggest results of a G2 Crowd survey eMarketer cited in a report released last month....
Jackie Elnahar is the founder and CEO of TelaDietitian In this exclusive interview, Elnahar shares her enthusiasm for using technology to improve patients' nutrition....
Jacada has released V. 10.0 of its Jacada Interact platform, which supports its new Autonomous Customer Experience Suite The CX Suite, which debuted last week, lets enterprises design and automate assisted-service or self-service business flows, and then use them in multiple channels to standardize and optimize customer service interactions....
One of the most powerful political organizations in the United States is the National Rifle Association. The president of the United States recently claimed he wasn't afraid of the NRA, only to have an NRA spokesperson -- not the president himself -- later announce that the president had changed his mind. It was painful to watch the most powerful man in the free world be treated like a small child. ...
Loading ...
