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AOL Beefs Up E-Shopping Tool

Aiming to grab a larger segment of the e-commerce market, America Online rolled out a new shopping tool Monday that integrates consumer product reviews and comparative pricing The Web giant's shopping hub, Shop@AOL, has undergone key navigational changes and now features an enhanced personalized interface. In addition, the redesign provides special...

GM Races into E-Commerce

General Motors (NYSE: GM) announced Monday that it is launching a pilot program designed to streamline the sale of vehicles over the Internet Beginning next month, seven Oldsmobile dealerships in the Minneapolis-St. Paul, Minnesota area will take part in the program, which will allow consumers to scan dealer inventories, select a vehicle and arrang...

Philips in $60M Digital Watermarking Deal

Philips Electronics (NYSE: PHG) announced Monday that it has invested in Digimarc (Nasdaq: DMRC), a digital watermark developer, in a bid to meet the growing demand for the emerging technology. Digital watermarking allows an undetectable digital code to be permanently embedded within multimedia content such as music and videos as well as printed material. The codes carry information pertaining to copyright protection and data authentication.

EC Vote Threatens AOL-Time Warner Merger

The proposed $143 billion (US$) merger of Time Warner, Inc. (NYSE: TW) and America Online (NYSE: AOL) is in jeopardy of being vetoed by the European Commission unless the two companies make significant concessions, the commission said Monday Specifically, the two giants will have to surrender some control over the sale of online music if the compan...

Report: High-Speed Internet Set for U.S. Boom

High-speed Internet access, long promised but slow to deliver, will accelerate across the U.S. in the near future, according to a new report by Internet analyst company eMarketer There are currently around 5.43 million subscribers to high-speed, or broadband, Internet services, which make up only 14.6 percent of all U.S. Internet subscribers. Howev...

Apple Licenses Amazon's 1-Click Technology

Apple Computer Inc. has inked a licensing agreement with e-tail giant Amazon.com that will allow the computer company to use Amazon's patented 1-Click technology, as well as the "1-Click" trademark Amazon's 1-Click technology securely stores billing and shipping information so that returning customers only have to click their mouse one time to purc...

Is E-Commerce Un-American?

A free Internet. It has taken the United States over 200 years and counting to interpret the rights of its citizens, but we're supposed to accept the Web's one inalienable principle at face value. Anyone who betrays it should be condemned for committing technological treason. But my guess is that frontier law lacked romantic appeal for those who actually lived by the six-gun, and few of us really want to go back there...

Spurned Yahoo! Links with Barnes & Noble

Yahoo! Inc. (Nasdaq: YHOO) said Tuesday it has signed a marketing pact with online bookseller Barnesandnoble.com (Nasdaq: BNBN), a deal that replaces a longstanding agreement between Yahoo! and Amazon.com (Nasdaq: AMZN) Amazon reportedly chose to drop Yahoo! when its three-year marketing agreement expired, choosing to focus on a similar deal with A...

A Net Without E-Commerce?

Problems facing e-commerce seem to turn up as often as eggs on Easter Sunday Just since August, for example, 84 percent of Internet users surveyed by the Pew Internet & American Life Project expressed fear that Web sites will obtain personal information without their knowledge. The U.S. government's Internet Fraud Complaint Center said that it has ...

One World, One Internet?

Naively believing that the Internet should remain "free," more than one observer has argued that the Web should not be subject to the laws of individual countries around the world In the high-profile case against Yahoo! over the illegal auctions of Nazi memorabilia in France, for example, many people are saying that Yahoo! is in the right.

Airlines Losing Share of E-Commerce Pie

The majority of online ticket sales will be generated from independent travel agencies and not from sites directly connected with the major airlines, according to a study released Monday by International Data Corp. (IDC) Although Web sites run by airlines currently account for more than half of all online ticket sales, their share will fall below 5...

E-tailers Upgrading Customer Service Features Before Holidays

E-tailers are scrambling to add customer-oriented features to their sites before the 2000 holiday season rolls around, according to a survey just released by Internet research firm IDC The survey, part of IDC's ongoing Internet Executive ePanel, revealed that the percentage of business-to-consumer (B2C) sites that offer interactive customer service...

The Straight Scoop on E-Holiday Fulfillment

Last year's holiday season exposed some troubling weaknesses in e-commerce fulfillment infrastructure. Frustrated consumers levied blame on overwhelmed e-tailers who found much criticism in their outside vendors and distributors, as well as overworked carriers Yet despite the ado caused by U.S. Federal Trade Commission (FTC) fines, most reports ind...

Amazon's Friendly Deception

According to Dale Carnegie, the best way to make friends is to call people by their names. The personal touch has always been a big hit in business, as well. It's why many customers remain loyal to their "friendly" store, even when the prices are a little higher than the one down the street, where they're treated like strangers So it's only natural...

Holiday E-Commerce Growth Slowing

Holiday e-commerce this year is expected to rise just 66 percent over 1999, or barely half the growth rate of the year before, according to a report released Monday by Jupiter Communications (Nasdaq: JPTR) Jupiter, an Internet commerce research firm, projects sales will reach a total of about $11.6 billion (US$) this holiday season, compared to $7 ...

U.S. Delays Open Cable Access Hearings

The U.S. Federal Communications Commission (FCC) has delayed the launch of its formal inquiry into the issue of open cable Internet access, saying on Thursday it will wait until after decisions are made regarding the proposed mega-merger of America Online (NYSE: AOL) and Time Warner, Inc. (NYSE: TWX) According to observers, the delay was calculated...

MSN, AOL Trade Shots in Interactive TV War

Taking the battle for dominance in the slow-growing interactive television market to the next level, the Microsoft Network (MSN) announced that it is offering free WebTV to subscribers just as America Online (AOL) is rolling out its own service in several more test markets Microsoft said that for the remainder of the month, all new subscribers to M...

Auto Mega-Site Adds Key Supplier

Automotive-systems supplier Visteon said Thursday that it will participate in Covisint, the giant online auto purchasing exchange being built by Ford, DaimlerChrysler, General Motors, Nissan and Renault The Dearborn, Michigan-based Visteon said the move will allow it to trim costs while expanding its e-business strategies and revenue growth.

Study: E-Commerce Sees Seasonal Shift

Reflecting a seasonal pattern, apparel and sports Web sites topped the list of Internet categories viewed most by home computer users last month, according to Nielsen//NetRatings The monthly study by the Internet audience measurement service also showed that online visits to toy, game, entertainment and travel sites declined over the same period.

On the Road with E-Commerce

One of the ironies of e-commerce is that the most important part of an online transaction occurs not in cyberspace, but at the customer's door. Despite all the discussion about pure-play versus brick-and-mortar, it is steel and rubber -- in the form of vans, trucks and the occasional bicycle -- that ultimately rules E-commerce relies on the last-mi...

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