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The good news about the recent e-commerce holiday season is that e-tailers succeeded in attracting more customers. The bad news is that a growing number of online shoppers went away unsatisfied According to a study released Monday by PricewaterhouseCoopers (PwC), 80 percent of Internet users shopped online for gifts this year, compared to 69 percen...
Following one of the hottest trends in e-commerce, Internet grocer Webvan.com announced Monday it has joined forces with another e-tail site, in this case Petsmart.com, to open a pet store on the Webvan site. However, while other online partnerships have generated mutual benefits, there is some doubt about how much either of the companies involved...
Anyone who has ever worked in sales knows what separates the winners from the slackers is The Big Get It's all about closing the sale, reeling them in. It comes down to one part psychology, one part manipulation and one part luck.
Growth of Canadian at-home traffic to retail Web sites almost leveled off in December, according to a study released Monday by Media Metrix Canada Though 6.3 million people, or nearly half of all Canadians online, visited a retail Web site in December, that total represented a 3 percent increase from November, which saw6.1 million visitors, accordi...
Following the announcement of staff layoffs and an executive departure last week, Drugstore.com(Nasdaq: DSCM) on Monday reported a narrower than expected loss for the fourth quarter and that net sales for the fourth quarter of 2000 topped sales figures for all of 1999. Not impressed with the results, Wall Street brought shares of the company's sto...
Although online retailers spent heavily last year to avoid the fulfillment and delivery difficulties that bedeviled Internet heavyweights and fledglings alike over the 1999 holiday season, a report released Monday found that these problems continued to haunt many Web merchants in 2000 According to the second annual U.S. E-Fulfillment study from Acc...
Dell Computer Corp. (Nasdaq: DELL) wasdown US$1.38 at $24.25 early Monday after the computer maker said operatingresults for the fourth quarter will be below earlier expectations because of "deterioration inglobal economic conditions and overall demand for computer systems andservices." Austin, Texas-based Dell added that unit shipments grew at fou...
Fresh off an impressive earnings report and a significant court victory, eBay (Nasdaq: EBAY) said Monday it would expand its live auctions feature to give users access to items being sold at auction houses around the world. However, on the same day as the expansion announcement, the online auction house suffered its latest service outage -- one th...
AOL Time Warner (NYSE: AOL) rose US$4.03 to$53.80 Friday after the newly merged company said it will buy back up to$5 billion of stock and sell $10 billion in additional securities Reports that Morgan Stanley Dean Witter analyst Mary Meeker began coverageof the stock with a strong buy recommendation and a 12-month price target of$75 also provided a...
Internet companies can, in theory, locate anywhere that telephone and power lines reach. So why did so many consolidate in Silicon Valley? Unfortunately, trend-following played a role -- too big of a role -- and now it's time to pay the piper, who also happens to be the local utility....
It turns out that I was instrumental in developing the World Wide Web. I didn't know this until the Administration of outgoing U.S. President Bill Clinton took credit for the explosion in Internet use and e-commerce By their standard, if you are around when something good takes place, you're at least partly responsible. So, because I was alive and...
Adding to the mounting evidence that the personal computer market is still in a slump, new figures released Friday showed that "sluggish"sales over the fourth quarter and a weakened economic outlook helped dragthe industry down in 2000 According to preliminary estimates from Gartner-owned research firm Dataquest, worldwide PC shipmentstotaled 134.7
Web portal AltaVista announced Thursday that it is laying off 200 employees, or 25 percent of its workforce The company said that the layoffs would primarilyaffect employees at the company's Palo Alto,California headquarters. AltaVista said that itsEuropean offices would only be "minimallyaffected by the change." ...
Critical Path, Inc. (Nasdaq: CPTH) plungedUS$9.38 to $10.63 in the first few minutes of trading Friday, after thecompany, which provides messaging and Internet infrastructure services toonline businesses, reported a fourth-quarter lossand offered a grim forecast for the year ahead Revenue for the quarter totaled $52 million, up 534 percent from a y...
In the most obvious sign yet that struggling e-tailer eToys (Nasdaq: ETYS) is facing an immediate cash crisis, the company acknowledged Thursday that it had missed some payments to a temporary staffing agency. eToys confirmed the missed payments after the temporary staffing agency said it would write off US$2 million worth of billings that eToys h...
A California judge dismissed a US$100 million class action lawsuit against eBay on Thursday, ruling that the online auction house is not liable for the sale of phony sports memorabilia on its Web site Plaintiffs' attorney Jim Krause said he would argue at a hearing set for Tuesday before Judge Linda B. Quinn for a change in the ruling. However, Kra...
Northern California buckled under the impact of rolling blackouts for thesecond day in a row Thursday, but Internet retailers based in the Silicon Valley say they have not suffered any power outages or lost sales -- yet Walmart.com, which is based just outside San Francisco, said the crisis has had no immediate impact on traffic or sales and that i...
Delivering a much-needed lift to the struggling e-commerce sector, online auctioneer eBay (Nasdaq: EBAY) reported fourth-quarter results Thursday thatconvincingly beat analyst estimates and raised expectations for continued growth in the new year eBay stock, which closed up $3.63 at $46.88 the day before the announcement, continued to rise after ho...
Last week, one of America's legendary rebels threw his consumer watchdog hat in the e-commerce ring. He's Ralph Nader, a consistently strong voice for the American consumer and a formidable opponent of corporate America This time, though, Nader's target is the entire e-commerce industry, a movement he believes needs a Big Brother. According to Nade...
Driven largely by business-to-business (B2B) transactions, e-commerce in Latin America is set to grow from US$3.6 billion in 2000 to $66.5 billion in 2004, according to a report released Thursday by eMarketer The largest gain is expected to come in Mexico, with e-spending in the country expected to grow from $55 million in 2000 to $13.3 billion in ...
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