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Report: Shipping Costs Bleed E-tailers Dry

While e-tail fulfillment problems have been a steady source ofdissatisfaction among online consumers, a report released Thursdayconcludes that they also often dampen efforts by Web merchants to achieve profitability According to an analysis of e-commerce infrastructure by Jupiter Research, 44 percent of Internetmerchants lose money on the multilaye...

Study: Online Holiday Returns Pass $1B Mark

Online shoppers in the U.S. have already returned about US$1 billion worth of merchandise purchased during the 2000 holiday season, according to a report released Friday by the Yankee Group The Boston, Massachusetts-based research firm said that many online retailers are experiencing higher return rates than in prior years, with some e-tailers seei...

European Commission Hatches New Plan for E-Commerce

The European Commission (EC) published a plan on Friday aimed at developing e-commerce in the financial services sector. The plan addresses the harmonization of national consumer and investor protection laws and the establishment of a system for alternative dispute resolution, as well as measures designed to build trust in Internet payments....

The Undercover Online Chocolate Shopper

This weekend is your virtual last chance to use the Web to send chocolates in time for Valentine's Day. Because there's quite a variety of chocolate shops on the Net, the E-Commerce Times has taken a bite out of the issue for you, testing both the sites and the sweets. Romantic consumers and e-tailers alike can take to heart what we've learned fro...

Report: Corporate Travel Energizing Online Market

A dramatic increase in the amount of corporate travel bookings made through custom Web-based systems is expected to cut deeply into the sales made by traditional travel agencies -- unless those agencies develop new services to remain competitive -- according to a report released Wednesday by Jupiter Research Currently, only 6 percent of online corp...

Amazon To Charge for E-mail Book Reviews

Amazon.com confirmed Wednesdaythat it will begin charging book publishers for having their titles appear in e-mail promotions sent to the e-tail giant's customers Word of the new fees was first reported in the Wall Street Journal, whichquoted publishers as saying the fees would start at US$10,000 for the rightto have a book considered for review an...

EDS Rises on Q4 Results, Upgrades

Electronic Data Systems Corp. (NYSE: EDS) rose US$6.75 to $63.65 Thursday morning after reporting gains in revenue and earnings for the fourth quarter ended December 31st, indicating that the company has not been hit as hard as some by a slowdown in demand for technology services Analysts at JP Morgan, Credit Suisse First Boston, Lehman Brothers an...

Priceline Gains on New Delta Agreement

Priceline.com (Nasdaq: PCLN) rose 25 U.S. cents to $2.94 in morning trading Thursday after Delta Air Lines Inc. agreed to restructure its investment with the troubled e-tailer, reducing Priceline's expenses "Delta Air Lines has made a major commitment to the future of Priceline.comby restructuring its equity," Priceline chief financial officer Robe...

Barnesandnoble.com Falls on Loss, Cuts

Barnesandnoble.com (Nasdaq: BNBN) was down 19U.S. cents at $1.94 early Thursday after the online bookseller reported a bigloss for the fourth quarter and announced a plan to cut 350 jobs, or 16percent of its workforce Due in part to expenses incurred with the acquisition of business publisher Fatbrain.com, the company posted a loss of $143.49 milli...

Study: Japan Boasts 70 Percent of Asian E-Commerce

Japan accounted for nearly 70 percent of e-commerce in the Asian Pacific region in 2000, according to a study released Wednesday by research firm eMarketer Notably, although business-to-business (B2B) spending in Japan accounted for a dominant portion of the country's US$27.3 billion slice of the e-commerce pie, business-to-consumer (B2C) spending ...

eMusic Lower After Results, Charge

eMusic.com, Inc. (Nasdaq: EMUS) was down3 U.S. cents at 44 cents after the online music company reported a quarterly lossand said it expects $1 million in restructuring costs in the current quarter "Despite the well-publicized challenges of the online music and Internetadvertising markets, we continue to believe we are well positioned forlong-term ...

Nowhere To Hide from Amazon's Reach

Somewhere out there, I'm sure, is a corner of cyberspace that has not been touched, or dare I say tainted, by Amazon.com. But if such a place exists, Jeff Bezos will find it soon The latest intrusion of Amazonia is in the world of micro-payments -- which is exactly what the Internet needs to make it a much more inhospitable, much less fun and much ...

Amazon Strikes Back at Wall Street Critic

A research note issued by a Lehman Brothers analyst Tuesday questioning the financial stability of Amazon.com drew a sharp retort from the Seattle, Washington-based e-tailer Lehman Brothers vice president of convertibles strategy Ravi Suria wrote that Amazon was facing a scenario where "the low levels of working capital could trigger a creditor squ...

Mirror, Mirror, On the Wall - Is My E-tailer Special at All?

The closing of Lucy.com's Web site last month happened so quickly and quietly that it might have gone unnoticed in the annals of E-Commerce History Except for one thing. Those who still love Lucy's sportwear can still go to the real-world store in Manhattan's Crunch gym. That gives Lucy the distinction of being a business founded on the Internet th...

Mirror, Mirror, On the Wall - Is My E-tailer Special at All?

The closing of Lucy.com's Web site last month happened so quickly and quietly that it might have gone unnoticed in the annals of E-Commerce History Except for one thing. Those who still love Lucy's sportwear can still go to the real-world store in Manhattan's Crunch gym. That gives Lucy the distinction of being a business founded on the Internet th...

Mirror, Mirror, On the Wall - Is My E-tailer Special at All?

The closing of Lucy.com's Web site last month happened so quickly and quietly that it might have gone unnoticed in the annals of E-Commerce History Except for one thing. Those who still love Lucy's sportwear can still go to the real-world store in Manhattan's Crunch gym. That gives Lucy the distinction of being a business founded on the Internet th...

Fashionmall.com Rejects Buyout Bid

Fashionmall.com (Nasdaq: FASH) and direct marketing and advertising firm GenesisIntermedia.com (Nasdaq: GENI) announced Wednesday that they have ended merger talks after the e-tailer's board of directors rejected a previously proposed buyout bid from Genesis Genesis initially pitched its offer at the end of December, saying that it had already acqu...

Digital Island Gains on New Patent

Digital Island, Inc. (Nasdaq: ISLD)was up 62 U.S. cents at $5.38 in early trading Wednesday after the company said it has been awarded a new U.S. patent. According to the company, which provides hosting, content delivery and network services, the patent covers inventions designed to improve the speed and efficiency of deliveringdigital content ove...

CNET Slumps on Outlook, Job Cuts

CNET Networks, Inc. (Nasdaq: CNET) fell US$1.12 to $14.75 in early trading Wednesday after the online media company reported a fourth-quarter loss and lowered its outlook for the current year The company also said it will lay off 10 percent of its workers as a result of the slump in the technology sector....

eToys Fires Staff, Sets April Shutdown

Online retailer eToys, Inc. (Nasdaq: ETYS) said Monday it will lay off its remaining employees and wind down operations by the beginning of April, effectively closing the door on the company's chance of survival Although eToys continues to work with Goldman Sachs to explore its options, with a sliver of a possibility that the company could be saved...

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