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E-shoppers remain a forgiving lot when it comes to e-tail outages, according to analysts, if those interludes are not too frequent "As long as outages are not consistent and persistent, e-tailers should be okay," Forrester Research analyst Christopher Kelley told the E-Commerce Times.
Career search Web site Monster.com extended its European reach Friday, with the announcement that it intends to acquire one of Europe's largest online professional search companies, Jobline International Monster's offer to purchase US$115 million in Jobline stock would add five new Europeancountries -- Sweden, Norway, Denmark, Switzerland and Finla...
Most small businesses in Australia are "barely active" in e-commerce because they are not fully convinced of its benefits, according to a new report from the Australian arm of IDC The market research firm said that 56 percent of small businesses it surveyed currently have no Internet-related revenue. However, company responses to IDC queries indica...
Internet auctioneer QXL Ricardo (Nasdaq: QXLC) reported a smaller loss for its fiscal fourth quarter ended March 31st and announced a newpartnership with Microsoft (Nasdaq: MSFT) on Friday The agreement will make QXL's servicesavailable over the software maker's Windows XP operating system and instant messaging service Windows Messenger....
With the survival of the company still very much in question, Webvan (Nasdaq: WBVN) announced some good news for a change Thursday, saying that it has completed the integration into its technology and business platform of acquisitions the company made last year. Webvan said the consolidation, which included folding in the operations of HomeGrocer ...
Capping a week of restructuring initiatives, BlueLight.com said Thursday that chief executive officer Mark H. Goldstein has stepped down from his post at the online affiliate of retail giant Kmart "The next chapter for BlueLight is about further optimizing Kmart economics, not focusing on independent innovation," said Goldstein, who helped launch t...
Adding to the recent flurry of Internet fraud news, the U.S. Federal TradeCommission (FTC) told Congress on Wednesday it received over 25,000 Internet fraud complaints in 2000. Testifying before the House Committee on Energy and Commerce, Eileen Harrington of the FTC'sBureau of Consumer Protection said that more than a fourth of all complaintsthe ...
Online business-to-business (B2B) sellers need to provide more comprehensive services in order to cement customer loyalty, boost revenue and create value for B2B e-commerce, a study released Thursday by Jupiter Media Metrix found The study, which was released in Boston, Massachusetts at a B2B forum sponsored by the research group, said that over 80...
BlueLight.com announced Wednesday that it is paring its staff and planning to rely more heavily on the resources of its majority investor, Kmart Corporation BlueLight said the strategic actions were designed to improve the e-tailer's overall efficiencies and accelerate its "march towards profitability." In addition to reducing costs, the actions wi...
Amazon.com (Nasdaq: AMZN) will add two members to its board of directors and is seeking people experienced in retail operations, chief executive officer Jeff Bezos told shareholders Wednesday. At Amazon's annual meeting in Seattle, Washington, Bezos told stockholders and reporters that the e-tailer is turning its attention to "breaking through the...
The forces of digital evil could be lurking nearby at any time Those forces show up in the form of Internet fraud, and even those who should be protecting you are coming up short in the war on the perpetrators....
Criminal charges have been brought against approximately 90 individuals and companies as part of a nationwide crackdown on online fraud schemes that victimized over 56,000 people, the U.S. Department of Justice and the Federal Bureau of Investigation (FBI) said Wednesday The schemes -- which included auction fraud, non-delivery of merchandise, inv...
Internet travel agency Travelocity.com (Nasdaq: TVLY) said Wednesday that it has sold its stake in online discount hotel broker Hotel Reservations Network (Nasdaq: ROOM) Travelocity spokesperson Jennifer Tweeton told the E-Commerce Times the company sold its 9.4 percent stake in HRN simply to "monetize its investment and turn its equity into cash."
Delta Air Lines (NYSE: DAL) plans to reduce its stake in name-your-own-pricee-tailer Priceline.com (Nasdaq: PCLN), although aPriceline spokesman said the planned sale of shares is not significant anddoes not change the business relationship between the two companies Delta reportedly filed with the U.S. Securities and Exchange Commission tosell 5 mi...
Although online business-to-business (B2B) transactions currently account for a strong majority of all e-commerce revenue, a report issued Wednesday by Jupiter Media Metrix forecast that an increasing number of firms plan to use private trading networks (PTNs) for collaboration rather than sales over the next 12 months The study, released in Boston...
Ailing online grocer Webvan (Nasdaq: WBVN) began selling about US$2 million worth of assets Tuesday that it once hoped to use for an aggressive West Coast expansion. Webvan sold goods worth an estimated $1.3 million at an auction held Tuesday in Kent, Washington, near Seattle. Most of those items, ranging from a lobster tank to meat slicing machin...
Plans are afoot for Kmart to buy the 40 percent of BlueLight.com it does not already own and end the e-tailer's stand-alone status, according to published reports A report Tuesday at CBS Marketwatch said that the retail giant was close to an agreement to absorb BlueLight, which launched in December 1999 as a joint venture between Kmart and Japan's ...
There's an old saying about kicking a person when he or she is down, but I can't remember how it goes, so here is my take on the people who are crying over the thousands of dollars in rebates they never got from CyberRebate.com: You got exactly what you deserved. Frankly, it's beyond me how the deal ever sounded like a good one, or more to the poi...
The Internet may offer a new channel for selling merchandise, but basic customer loyalty principles first developed in the real world are still central to making money online, according to many of the e-commerce leaders speaking Tuesday in Chicago at a retail forum hosted by Jupiter Media Metrix Companies doing business on the Internet need to focu...
Because software piracy and online fraud can cost companies millions in profits and lost goodwill -- and because government agencies do not have the resources to keep pace with cybercriminals -- many high-tech companies have formed their own investigative units to catch Internet con artists. For conventional law enforcement, business crimes are si...

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