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Survey: Online Shoppers Want Convenience More Than Low Prices

Consumers who shop on the Net prefer e-tailers that make buyingonline convenient over those that offer low prices, according to a surveyreleased Wednesday by Internet research firm Gartner (NYSE: IT). The survey, conducted by Gartner's G2 division, found that 81 percent ofonline shoppers said they valued convenience while just 33 percent saidprice...

Report: Holiday Online Shopping Sales To Reach $11.9B

Online shoppers will spend approximately US$11.9 billion dollars during 2001 holiday season on Web retail and travel -- an 11 percent increase over last year's $10.8 billion dollars, according to a report released on Wednesday by Internet measurement and analysis firm Jupiter Media Metrix (Nasdaq: JMXI). Although growth this season will be slower ...

Airlines Bite the Web that Feeds Them

Continental Airlines sent shudders through the online travel world by saying it would no longer pay commissions for fares sold on certain Web sites. This is not the first time such a declaration has been made by an airline, and the big fear is that it won't be the last....

New Rules for Writing an E-Business Plan

Want to write a plan for an e-business that will impress post-shakeout investors? Start with a business that makes money, experts say, and explore how the Web can help your business succeed. "Treat your e-business like any business startup," Al Napier, a professor of e-business and entrepreneurship at Rice University, told the E-Commerce Times. "Y...

EBay Repeats Long-Range Targets, But Investors Edgy About 2002

Auction powerhouse EBay (Nasdaq: EBAY) on Monday repeated its goal, set one year ago, of reaching US$3 billion in revenue by 2005, saying growth in all its businesses remains strong However, the company disappointed some analysts and investors by predicting that 2002 revenue will total $1.05 billion to $1.1 billion. That figure would result in pro ...

Amazon To Sell Magazines in Bid for Holiday Sales

Amazon.com (Nasdaq: AMZN) has taken its search for a revenue boost to the newsstand, announcing the launch of a magazine subscription store Tuesday. The magazine outlet launch comes just days before the holiday shopping season begins in earnest, later this week.

E-Commerce Software Sector Hits a Financial Glitch

Hard times have come to the e-commerce software industry -- and they've come with a vengeance. Las Vegas, Nevada-based PurchasePro (Nasdaq: PPRO) said October 23rd it was searching for additional financing or a strategic partner, firing half its workforce and cutting senior management pay (*correction).

Egghead Suspends E-tail Operations

Beleaguered computer e-tailer Egghead.com, which has been operating under Chapter 11 bankruptcy protection since August, suspended all of its operations late last week and indefinitely halted all commercial activity "Our plan had been to sell the assets of the business as a going concern and continue providing Egghead customers with great value and...

UK Travel Site Records Operating Profit, $5.5M Loss

London-based travel site Ebookers.com (Nasdaq: EBKR) said Monday it has recorded its first-ever operating profit, a milestone achieved six months ahead of schedule despite the slowdown in business following the September 11th terrorist attacks Ebookers said the first 10 days of September were "the strongest online in Ebookers' trading history." Dur...

How Young Should E-Commerce Go?

It's no secret that mis-targeted, misspent brand advertising dollars have gotten e-tailers into plenty of financial hot water over the past few years However, there is at least one target audience for whom a large, consistent dose of brand marketing makes perfect sense. In fact, when it comes to the next generation of online shoppers, brand marketi...

Online Mortgage Lending: An Uphill Climb

For those who have tried to re-finance their homes in the past few weeks, the routine goes something like this: Hurry up and wait With interest rates plummeting and an unstable economy that promises more layoffs and corporate downsizing, Americans are doing everything they can to reduce their expenses. Reducing an old home with an interest rate tha...

Homestore To Cut 700 Jobs, Restructure

Homestore.com (Nasdaq: HOMS), the No. 1 online real-estate company, said Thursday it will cut as many as 700 jobs, or about 20 percent of its workforce, as it trims costs and reorganizes its operations The Westlake Village, California-based e-business, which works with the National Association of Realtors to provide home listings and other real-est...

NetRatings Buys Jupiter Media Metrix for $71M, Ending Rivalry

NetRatings (Nasdaq: NTRT) said Thursday it will acquire rival Web measurement firm Jupiter Media Metrix (Nasdaq: JMXI) in a stock-and-cash deal worth US$71.2 million The move combines two of the most widely quoted Internet measurement firms and two former rivals. As part of the deal, Jupiter will drop a patent infringement lawsuit it filed against ...

Pure-Play Drugstore Faces Real World Challenges

Whatever the future holds for online prescription drug sales, Drugstore.com (Nasdaq: DSCM) is standing by its predictions of profitability by the year 2004, even after another quarter of reported losses In fact, president and chief executive officer Kal Raman told the E-Commerce Times this week that his company refuses to accept the financial medic...

Web Travel Stocks Tumble on Threat to Commissions

Continental Airlines (NYSE: CAL) said Wednesday it will no longer pay commissions on travel booked over the Internet, sending shares of online travel companies lower amid speculation that other airlines will follow suit At Prudential Securities, analyst Mark Rowen on Wednesday downgraded Expedia (Nasdaq: EXPE) and Travelocity (Nasdaq: TVLY), citing...

eBay Singapore Joins Web Auctioneer's Empire

Online auction leader eBay (Nasdaq: EBAY) launched a local trading site in Singapore on Wednesday, beefing up a roster of overseas properties that have helped drive growth in recent quarters. eBay Singapore will be an English-language site aimed at both individuals and businesses, the company said.

Amazon, E-tailers Approach Holidays on Thin Ice

At this time of year, the main topic among e-commerce pundits and industry observers is which online companies will emerge victorious during the coming holiday season As was the case last year, when the dot-com shakeout began in earnest, this year's conversation has a sense of urgency, as we wonder which e-tailers will survive the season.

Catalog Retailers Hit an Online Home Run

Catalogs have proven to be a catalyst for online retail success According to industry analysts, retailers that already had catalog operations in place have effectively adapted their offerings -- including known brands, sheer size and developed distribution networks -- to consistent success online....

It Never Rains in eBay Land

eBay CEO Meg Whitman is smiling. And why not? The Internet powerhouse that she leads just reported strong third-quarter earnings. But something tells me that she'd be smiling even if eBay had stumbled badly The eBay (Nasdaq: EBAY) franchise, it turns out, isn't based just on its community or its great tech platform or cool multicolored logo. It's o...

PurchasePro Slashes Staff and Salaries, Searches for Cash

Business-to-business (B2B) marketplace provider PurchasePro (Nasdaq: PPRO) said Tuesday it will cut its workforce in half, slash management salaries and shutter offices amid a search for additional financing or a strategic partner. The Las Vegas, Nevada software and services provider said the moves are part of the second phase of its "turnaround s...

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