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Online Buyers Won't Pay To Shop

Most e-commerce sellers and go-betweens have but one wish this holiday season: revenue In a sheepish effort to fulfill that craving, many e-commerce go-betweens -- as in online marketplaces and payment service providers -- are starting to squeeze buyers for cash....

Brick-and-Click Does Not Mean Overnight Success

With industry analysts telling us that e-shopping is already brisk, and online holiday sales are projected to be high, it would seem e-tailing is on the upswing Yet, the highly respected Federated Department Stores (NYSE: FD) chose the busy holiday season to announce plans to scale back two of its most high profile Web sites, Macys.com and Blooming...

E*Trade Raises 2002 Forecast, Shares Surge

Online financial services company E*Trade (NYSE: ET) on Friday raised its outlook for next year's income and said it will buy back 20 million of itscommon shares from Internet investor Softbank "We're just increasingly optimistic about our earnings moving forward," E*Trade spokesman John Metaxas told the E-Commerce Times.

Report: Portals Attract More E-Shoppers Than E-tailers

Portals and Internet shopping malls attracted a larger share of the online shopping audience than major e-tailers last week, according to a report released Thursday by Nielsen//NetRatings (Nasdaq: NTRT). Visits to shopping sites at portals such as Yahoo! and Lycos rose 81 percent during the week ended December 2nd. In all, those sites drew 36 mill...

B2B's Future Goes Beyond Commerce

Before long, business-to-business (B2B) e-commerce may become a misnomer. That is because opportunities for online innovation and value creation reside more within multipartner collaboration than in transaction processing, analysts say The prospect of "automating the entire purchasing process seems dim in the near future," Jupiter Media Metrix anal...

Report: E-tail Traffic Cruises at 45 Percent Increase over 2000

Visits to online shopping sites remained strong last week, up 45 percent from a year ago and 3 percent higher than the week before, according to a report released Thursday by Jupiter Media Metrix (Nasdaq: JMXI). "This week's increase indicates that the momentum hasn't let up," Jupiter vice president of media research Charles Buchwalter said. "Onli...

As Online Real Estate Struggles, Homestore.com CFO Resigns

Homestore.com (Nasdaq: HOMS), the dominant online real estate company, said Thursday that chief financial officer Joseph Shew is leaving the company for "personal reasons." Homestore said that a search is underway for a new CFO. Shew, who joined the company in 1998as controller, was subsequently promoted to vice president of finance and became CFO ...

Multichannel Groundwork Pays Off for Holiday E-tail

With global tensions and economic insecurity shadowing what is typically a season of generosity and cheer, the retail industry had reason to fear that this year's holiday shoppers would shy away from offline retailers, online retailers -- or both. However, e-commerce's difficult shift from a pure-play focus to a multichannel strategy appears to be...

Not an Orbitz-uary, But ...

Those of us who discovered the relative ease of booking travel online were primed and ready for the debut of Orbitz this past summer The company's premise -- an independent operation dedicated to offering the lowest published fares from 30 airline companies -- seemed like an ideal business proposition to many of us....

Honesty about E-Privacy, Truly the Best Policy

Pop quiz time. Harris Interactive reported this week that only 3 percent of consumers bother to read online privacy policies when they visit new sites. That means either that (a) consumers are feeling so safe and secure about shopping online they don't care to read all that legalese -- or (b) that consumers who turn to the Web for convenience aren...

Report: E-tail Should Get Ready for Non-PC Shoppers

As technology advances and American consumers have more ways to connect to the Internet, e-commerce will shift away from the personal computer and toward a range of devices, with different technologies being used for different purposes, according to a report issued Wednesday by Gartner (NYSE: IT) E-tailers and technology companies, the report said,...

Amazon Buys Egghead in Bankruptcy Deal

Amazon.com (Nasdaq: AMZN) said Tuesday it had bought all of the assets of defunct e-tailer Egghead.com through a California bankruptcy court for US$6.1 million. Amazon submitted the winning bid for Egghead last week, Amazon spokesperson Patty Smith said. By late Tuesday, visitors to the Egghead.com Web site, which has been running though it stoppe...

Can Fun Still Sell?

When it was the new thing, e-commerce seemed to be all about fun Analysts suggested that Web sites use offbeat design and eye-grabbing graphics to keep fickle surfers from clicking away. The idea of shopping being fun drove the rise of EBay (Nasdaq: EBAY) and helped some early pure-play e-tailers make their mark....

Priceline Plays Hide and Go Seek

Anyone who's ever been to Norwalk, Connecticut knows it's a pretty good place to lie low for a while. And even though Norwalk is a quick train ride from New York City, and got put on the dot-com map as the home base for once-and-maybe-again e-commerce standard-bearer Priceline.com (Nasdaq: PCLN), it's never exactly been the center of the Internet ...

Report: Online Advertising by Automakers Jumps 30 Percent

Automakers eager to use their no-interest financing deals to attract buyers in the face of a slowing economy helped boost online advertising in recent months, according to a report released Tuesday by Nielsen//NetRatings (Nasdaq: NTRT). The number of automotive ad impressions on the Web jumped more than 30 percent between August and October, while...

Visa Lures E-Shoppers with Online Password Security

Online shoppers concerned about credit-card fraud can sign up for addedsecurity under a program introduced Monday by Visa USA The new "Verified by Visa" program works with participating banks to validatecardholder identity through the use of passwords during the online checkoutprocess. Visa said the plan "gives consumers greater control" over their...

Study: Web Privacy Policies Should Be Shorter, Clearer for Consumers

Despite their concerns about the security of personal information given online, only 3 percent of shoppers thoroughly review Web privacy policies on a regular basis, according to a study released Monday by Harris Interactive Harris said that nearly 64 percent of shoppers still either do not read the privacy notices on Web sites at all or only brief...

MSN, Volvo in Marketing, E-Commerce Deal

MSN said Monday it has struck a marketing and e-commerce deal with the Volvo division at Ford Motor Company (NYSE: F) that will include the pre-sale of a number of 2003 model-year vehicles on the portal. The deal includes a 15-month-long promotion campaign that will culminate with the launch of Volvo's first sports utility vehicle, the XC90. That ...

Getting It Done Beyond the E-Commerce Spotlight

If you build it -- and tell enough people about it --they will come, and hopefully buy Throngs of portals and e-commerce sites during thedot-com era embraced this mindset, and treated us toan unprecedented branding blitz. Need I remind you of Super Bowl XXXIV?...

Whatever Happened to M-Commerce?

Few segments of e-commerce have been more over-hyped, and more disappointing, than mobile commerce According to Jupiter Media Metrix, the U.S. has the largest base of mobile phone users of any country in the world, 110 million. Yet less than 0.1 percent of those users bought goods using wireless data services in 2000, and merely 7 percent of wirele...

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