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Four Cornerstones of E-Commerce Success in 2002

Until recently, e-commerce was an exercise in trial and error, a hit-or-miss playing field in which all newcomers were welcome, but where few stuck around for long By now, those of us who have watched the industry blossom have seen what does not work -- over-spending, poor or non-existent business plans, inexperienced management. As for what does w...

If You Can't Join 'Em, Beat 'Em

There's something ominous about the way that TMP Worldwide (Nasdaq: TMPW), parent of Monster.com, stepped aside to allow Yahoo! (Nasdaq: YHOO) to take control of HotJobs.com Not only did TMP refuse to match or beat Yahoo's offer to take over the rival job board, at the same time it made it clear it was going to war with HotJobs all over again....

Experts: EBay's Competitors Look for Pure-Play Edge

Speaking strictly hypothetically -- it is, after all, one of the few consistently profitable pure e-commerce companies around -- if EBay (Nasdaq: EBAY)were to disappear tomorrow, there would be plenty of competitors to grab up the online auction giant's customers Had it never existed, however, life on the Web could be drastically different. Experts...

Report: Web Retailers Slow to Respond to Customers

Online retailers, especially pure-play e-tailers, did a poor job of responding quickly to customer service requests during the holiday season, according to a report released Thursday by Jupiter Media Metrix (Nasdaq: JMXI). Jupiter said that its survey found that only 30 percent of Web retailers answered basic customer service requests sent via e-m...

Homestore.com Admits It Overstated '01 Results

Homestore.com (Nasdaq: HOMS), the dominant online real estate company, overstated revenue for the first threequarters of last year, possibly by as much as US$95 million, according topreliminary results of an internal audit of company accounting practices Homestore said late Wednesday that accounting errors involving onlineadvertising revenue result...

E-Commerce 2002: B2B Survivors Focus on the Enterprise

The demise of many individual electronic marketplaces in 2001 may have unfairly tarnished the reputation of the overall business-to-business (B2B) e-commerce sector While scores of online companies specializing in matching buyers with sellers have perished in recent months, throngs of B2B technologycompanies steered clear of the downswing and haves...

Study: Women Top Online Shoppers

For the first time, the number of women who used the Internet for holiday shopping outpaced the number of men who did so, according to a study released Monday by the Pew Internet & American Life Project Of the 29 million online users who made purchases online during the just-completed holiday season, approximately 58 percent were women, up from 50p...

Report: Dot-Com Layoffs Drop in December

The number of layoffs announced by Internet companies fell to a 17-month low in December, raising hopes for a more upbeat 2002, according to a report from outplacement firm Challenger, Gray & Christmas. Dot-com companies cut 2,403 jobs in December, a 17 percent decrease from November and nearly 90 percent below the more than 10,000 jobs cuts in De...

Web Services: Hurdling the Hype

Ours is an economy of hype. Vendors produce it.Infomediaries distribute it. And unfortunately,corporations and consumers often buy it The hype swirling around Web services these days hasmany companies perplexed. Is this another hollowpromise of riches for all? Or is this a technologydeserving of our attention and our ever-thinning IT budgets?...

E-Commerce 2001 in Review: Let's Make a Deal

Not even the most optimistic observer is ready to declare that the dot-com shakeout ended in 2001. But it did slow down and start to take on a different look, as mergers, acquisitions and partnerships made headlines as often as high-profile failures. Of course, those failures were unforgettable. eToys finally virtually expired in February and set ...

EBay Ends 'Auction for America' Well Short of Goal

EBay (Nasdaq: EBAY) has stopped taking listings for its Auction for America, an ambitious plan to raise US$100 million to aid victims of the September 11th terrorist attacks, and is likely to fall well short of its goal. EBay spokesman Kevin Pursglove told the E-Commerce Times that as of Thursday, approximately $7 million has been raised through t...

SBC Acquires Stake in Yahoo! From Softbank

Telecommunications provider SBCCommunications (NYSE: SBC) will acquire a 3 percent stake in Yahoo! (Nasdaq: YHOO) by purchasing shares from Japanese investor Softbank, the companies said late Thursday Softbank will continue to own more than 16 percent of Yahoo! and willremain the Internet company's largest shareholder, said Ron Fisher, vicechairman...

Resolutions for Extending the E-Commerce Revolution

By the time the dust settles from New Year's Day, it may well be gut-check time for the e-commerce industry. Even those companies that manage to see growth in what is shaping up to be a rather timid holiday season will have their hands full with the task of sifting through the returns to see if a profit is in the tea leaves.

Report: Consumer Confidence in Web Stays Strong

Consumer confidence in the Internet continued to climb in the fourth quarter as Web users become more comfortable with online shopping, according to the Internet Confidence Index released Thursday by Yahoo! (Nasdaq: YHOO) and ACNielsen. "Web retailers are becoming more and more accepted as part of the overall consumer shopping experience," said Tr...

E-Commerce 2001 in Review: The Profit Quest

Before the first month of the year was over, it was clear that 2001 was going to be different than other years in the short history of e-commerce. In late January, leading e-tailer Amazon.com (Nasdaq: AMZN) announced plans to lay off 1,300 workers and lowered revenue estimates for the year. But at the same time, Amazon made a pledge: It would turn...

E-Commerce 2002: Where Will the Axe Fall?

Though the heaviest casualties of the dot-com shakeout are in the past, experts say 2002 will be another year of consolidation for the e-commerce industry. "Most of the weakest firms are already gone," David Kathman, a stock analyst with Morningstar.com, told the E-Commerce Times. "But I think some more may still fall in 2002." ...

Internet Drugstores Struggle for Level Playing Field

Internet drugstores have had a tough time finding a cure for sluggish sales and weak consumer adoption rates in their sector. While the overall prescription drug industry has seen its annual earnings climb into the tens of billions of dollars and is expected to post skyrocketing growth figures, online pharmacies have had trouble capturing a signif...

Year Ends with Huge E-Commerce Surge

Many of the top e-commerce companies are enjoying a happy holiday season, with Internet heavyweights Yahoo! (Nasdaq: YHOO) and Amazon (Nasdaq: AMZN) among the sites enjoying significant sales gains Yahoo! said Wednesday that its sales volume surged more than 86 percent during the post-Thanksgiving buying period over last year's levels. Amazon is al...

Yahoo! Holiday Sales Spike 86 Percent

While many Internet sellers have seen their traffic slow this holiday seasondue to deep retail discounts that drove consumers back intobrick-and-mortar stores, Internet heavyweight Yahoo! (Nasdaq: YHOO) said Wednesday that its sales volume surged morethan 86 percent during the post-Thanksgiving buying period over last year'slevels The Sunnyvale, Ca...

HotJobs Favoring Yahoo! in Takeover Battle

HotJobs (Nasdaq: HOTJ) says a US$436 million takeover offer from Yahoo! (Nasdaq: YHOO) is superior to a longstanding bid from Monster.com parent company TMP Worldwide, and is poised to take the deal unless TMP boosts its own offer. HotJobs set a deadline of Thursday morning for TMP (Nasdaq: TMPW) to sweeten its all-stock offer. TMP had yet to publ...

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