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Amazon More Friend Than Foe for Small E-Tailers

Accusations of anticompetitive land-grabbing oftenbefall category leaders like Microsoft (Nasdaq: MSFT)and Wal-Mart. But e-tail juggernaut Amazon.com(Nasdaq: AMZN) is no bully, according to analysts In fact, Amazon has earned a reputation as a strongcollaborator rather than an opportunistic adversary....

Study: Web Movies Not-So-Boffo at Box Office

According to a new study by GartnerG2, online shoppers who want to download and watch moviesover the Internet will have to wait until 2005 for thetechnology to hit the mainstream Despite considerable interest and hype, Internet video-on-demand is years away from becoming an e-commerce reality in theUnited States. Even by 2005, it will account for j...

AOL Posts $1.8B Net Loss as Revenue Climbs

Internet and media giant AOL Time Warner (NYSE: AOL) reported a net loss of US$1.8 billion for the fourth quarter, in line with analyst expectations. Nearly all of the loss was due to investment losses and merger costs. Overall, AOL's earnings increased 14 percent, from $2.4 billion to $2.8 billion, despite the ad slump. The fourth-quarter loss of...

Credit Cards Still Best Option for Online Buying

I have seen the studies. I know that fraud is moreprevalent online and that many people are wary ofgiving their credit card information to Internetmerchants. But credit cards still seem like the bestand most convenient option. I'm sure I would besinging a different tune if mine had been one of thecredit card numbers snatched by hackers, but I just...

Expedia Profits Surpass Expectations

In a clear signal that online travel is on the mend,Expedia (Nasdaq:EXPE) reported much stronger than expected earningsfor the fourth quarter. "Internet travel, it appears, is recovering more quicklythan the travel business in general," Expedia CEO RichBarton said, pointing to travelers' desire for gooddeals and more information....

Report: E-Commerce Outpaces Offline Retail in 2001

E-commerce grew by 12 percent in 2001 despite a sluggish U.S. economy and a dismal performance by offline retail, according to a new report from Forrester Research. In recapping 2001, Forrester analyst Carrie Johnson said online retail stood out "in a year that most retailers would otherwise like to forget."

I-Marketing Alive and Kicking in 2002

Despite ubiquitous reports of a sagging onlineadvertising market, there are plenty of reasons fori-marketing managers to look ahead with optimism "We have been very successful despite the downturn,"Deborah de Freitas, senior manager of online marketingat Dell Computer (Nasdaq: DELL), told the E-CommerceTimes. "We will continue to invest in our onli...

Drugstore Records Strong Q4 on Path to Pure-Play Profit

Riding the coattails of key partner Amazon.com (Nasdaq: AMZN), pure-play e-tailer Drugstore.com (Nasdaq: DSCM) said it saw record sales in the fourth quarter and remains on track to become profitable sometime next year. "Our fourth-quarter results demonstrate that we can be both a high-growth retailer and drive significant operating improvements,"...

Why Three Dot-Coms Did Not Ditch the Super Bowl

Over the past couple of years, Super Bowl advertising by dot-coms has gone the way of the dinosaurs. This year, a few fossils remain, but the scene is still a far cry from the dot-com Super Bowl party thrown in 2000, when as many as 20 e-businesses bought more than US$2 million worth of ad time for the big event According to Fox Sports spokesman Lo...

Online Security: Job One for E-Commerce

Since the advent of e-commerce, security concerns havekept consumers and corporations from jumping into the fray with both feet. Until recently, though, security was a highly theoretical worry for consumers -- and an easilydismissed cost category for companies. Now, times have changed. The events of September 11th, combined with reports of increas...

Beyond.com Files for Bankruptcy

Beyond.com (Nasdaq: BYND), which provides e-commerce software to onlinemerchants and the U.S. government, has filed for Chapter 11bankruptcy and agreed to sell its assets and clientcontracts to e-commerce outsourcing company Digital River(Nasdaq: DRIV) Digital River CEO Joel Ronning told theE-Commerce Times that synergies between Beyond.comand Digi...

Whooping It Up in Seattle

Who knows what time Jeff Bezos had to get out of bed Tuesday for the 5:30 a.m. conference call with analysts? Who knows how many cups of coffee it took to jump-start his day? By the time the sun rose over Seattle, however, Bezos and his executive team were whooping it up. The conference call ended with applause, cheers and someone giving a "runnin...

Earnings Prove Online Car Sales Turning Corner

Online car sales site Autobytel (Nasdaq: ABTL) said Thursday that it turned its first operating profit in the fourth quarter. The company expressed optimism that it could remain profitable during the year ahead. Autobytel president and CEO Jeffrey Schwartz said the company now is generating 4 percent of all U.S. auto sales. In 2002, he added, the ...

Amazon's Free-Shipping Gamble: Will Rivals Ante Up?

Though overshadowed by word of Amazon's (Nasdaq: AMZN) first-ever profits, the e-tailer's offer of free shipping on large orders may have an even greater impact on the e-commerce landscape, according to analysts. Amazon's original offer of free shipping on most orders of US$99 or more, introduced last June and retracted a few weeks later, prompted...

A Tale of Two Giants: Amazon and Kmart

On what CEO Jeff Bezos likely hoped was the first day of the rest of a long and prosperous online life, Amazon.com (Nasdaq: AMZN) on Tuesday showed the world how important a penny can be That is the per-share net profit that resulted from Amazon's fourth-quarter earnings of US$5 million....

Report: Double-Digit Gains for December E-Shopping

Online shoppers in the United States spent US$5.7 billion during the month of December, a 14 percent increase over 2000 levels, according to a report released Thursday by Forrester Research (Nasdaq: FORR) and Greenfield Online. Spending levels also grew compared with November, when e-shoppers shelled out $4.9 billion. The number of households buyi...

What Will Become of Bankrupt Kmart's BlueLight.com?

It is unclear what will happen to Kmart's BlueLight.com as a result of the retail giant's bankruptcy filing, but analysts said the store's Web presence is likely to be among the first places the company looks to eliminate costs The Kmart e-commerce site and formerly free, low-budget Internet service provider (ISP) struggled in the online world, eve...

Profile of the Perfect E-Commerce Customer

There is probably no such thing as a bad e-commerce customer. But which ones are the best, the most likely to take an e-tailer into the promised land of perpetual profits? According to analysts, the perfect customer is an ever-moving target. Once, e-tailers thrived by catering to young male customers who bought every new technological gadget and c...

1-800-Flowers Profit: Seed of an E-Commerce Revival?

Adding fuel to the argument that an e-commerce resurgence is at hand, 1-800-Flowers.com (Nasdaq: FLWS) has announced a second-quarter net profit of US$1.8 million, along with a sharp increase in revenue "Despite what continues to be a very challenging retail environment, we were able to achieve solid revenue growth of approximately 21 percent," com...

Commerce One, Ariba Post Sluggish Results

E-commerce software firms continued their struggle for profitability in a slowing economy as both Ariba (Nasdaq: ARBA) and Commerce One (Nasdaq: CMRC) reported quarterly losses and sharply lower sales on Tuesday. Many business-to-business (B2B) firms have faced hard times as a one-time glut of customers has been thinned by the dot-com shakeout. Ac...

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