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Long after the bubble burst, leaving office buildings half-empty and six-figure software engineers hunting for work, Silicon Valley remains one of the most important technology centers on Earth. From chipmakers like Intel to auction giant eBay, the Valley is still home to many of the high-tech industry's standard-bearers. But in an era of bottom-l...
Consumers are still having a hard time getting companies to service their needs via e-mail, and the experience is souring them on buying again from the same companies. Those were some of the results of a Jupiter Research survey designed to gauge how well companies respond to customer inquiries in the electronic channel Although 88 percent of consum...
The complaints are essentially the same, but the venue is different. Microsoft is under attack again for leveraging its monopoly and bundling its products, but this time its lines of defense are concentrated on the European front. The European Union Antitrust Authority has been pursuing an investigation into the software giant's business practice...
In a bid to bolster the technology that drives its booming search services, Overture Services has announced it will pay US$140 million to acquire once-venerable search engine AltaVista from dot-com incubator CMGI. The deal consists of $80 million worth of stock and $60 million in cash. The fire-sale price represents a bargain for Overture and a di...
Now is the winter of IT's discontent. Last month, the doomsayers at Goldman Sachs projected a 1 percent decline in IT spending in 2003. This week, they released a new report projecting a 10 percent decline. Some tech spending items -- such as expensive networking and server computer purchases -- have almost completely fallen off the map. And payrolls were slashed by the tens of thousands every month last year, meaning that no matter how you slice it, IT shops, like every other part of the enterprise, have to do even more with even less...
Cisco Systems is investing US$150 million in a global advertising campaign to increase awareness of what a high-powered corporate network can do for companies' bottom lines. The effort also is designed to position Cisco for growth in new business segments. The campaign, which debuted in several newspapers, will blend television, print and online a...
As more and more business is conducted online, and as companies develop a three-dimensional view of their customers by correlating information from multiple departments and multiple data sources, today's centralized relational databases have become obsolete, according to Nelson Mattos, director of information integration at IBM Using existing techn...
Hitachi and Oracle have announced they will strengthen an existing alliance, creating a partnership focused on improving integration of database management and information storage. Specifically, the two companies, which have been working together for some time already, said they will strive to more tightly integrate Hitachi's Freedom Storage syste...
Computer maker Dell has terminated what was to be a long-term, US$16 billion parts contract with IBM. The move is a likely result of Big Blue's decision to exit some manufacturing businesses. Dell also said that a separate partnership, which was initially seen as a $6 billion deal in which Dell would funnel customers seeking computer services to I...
During the high-tech boom, vision was in. Corporate leaders like AOL's Steve Case, who made bold predictions and then acted with full confidence that those forecasts would come to pass, were the heroes of the New Economy Nowadays, on the other hand, CEOs seem to be cherished more for their ability to keep costs down and make the tough business deci...
Microsoft's rivals have opened a new front in the battle over the software giant's alleged monopolistic behavior, saying Windows XP violates existing European antitrust law. The Computer & Communications Industry Association (CCIA) said Monday that it had filed a new complaint with the European Commission. The group, which counts AOL, Sun Microsys...
Driven to reap ROI from real-time data access and advanced collaboration among employees and partners, more and more IT executives are hunting for the right enterprise portal This is not a simple search, however. The array of choices is dizzying, with portal solutions up for grabs from such firms as pure-play vendors BroadVision and Plumtree, platf...
Cisco Systems has announced it will partner with Yahoo! to target its networking solutions toward small and mid-size businesses that previously may have thought the company's gear was too costly for them or that do not know where to turn for networking help. The two San Jose, California-based companies will market Cisco's products through an exist...
What do Viagra, stock tips, personal ads and activities with farm animals have in common? They are all the subject lines of unwanted, unsolicited e-mail messages, not-so-affectionately known as spam. The sheer volume of electronic junk mail has overwhelmed users' inboxes and IT managers in the past few years, consuming valuable bandwidth and storage space while embarrassing and annoying its recipients...
Collection of online sales tax, once seen by analysts as a potential death knell for some e-tailers and a drag on e-commerce growth in general, has quietly begun. Several major sites already have started levying the extra fees on purchases. The move by such large multichannel retailers as Wal-Mart, Toys "R" Us and Target to start voluntarily colle...
After years of cost-cutting, reorganizations and investor discomfort, IBM is on top again. While rivals like Hewlett-Packard and Sun Microsystems struggle to survive the industry downturn, Big Blue has been humming along Financially, 2002 was not a gangbuster year for the company -- revenue from continuing operations declined 3 percent. But it stil...
IBM has achieved a major win in the automotive industry, inking a services contract with Ford Motor Company, along with a French software firm While specific terms of the deal were not disclosed, IBM and Dassault Systems said they will supply Ford with IBM Product Lifecycle Management software, including CATIA V5 and ENOVIA VPM (virtual product man...
Despite all the bluster and hype spewing from the mouths of entrepreneurs and venture capitalists in the late 1990s, they could not create what they so desperatelydesired -- a New Economy In their vision, a legion of Internet-only retailers was supposed to replace the brick-and-mortar stores that had helped power the "old" U.S. economy for decades....
Network equipment maker Cisco Systems has reported a surge in profits that helped it squeak past analyst expectations, but the company actually booked lower sales and indicated that its customers may act even more conservatively heading into 2003. Cisco's net income for its second fiscal quarter totaled US$991 million, well above Q2 2002 levels of...
Quick, what was the biggest digital transformation of the early 1980s? If you said New Wave music, take off those headphones and try this on for size: Personal computers began to ship with hard disk drives. And once those drives caught on, consumers and enterprises gobbled up every increase in capacity -- 100 kilobytes, 200 megabytes, even an amazing 1 gigabyte by the mid-1990s...
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