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Let's face it. For many companies, the level of service to customers is lacking across the entire spectrum of their customer base, and service to internal customers is even worse The cruel irony of all the maneuvering inside companies to protect departments is that the only goal that matters -- service to internal and external customers -- gets los...
Last weekend, hundreds of die-hard fans gathered at the Star Trek convention in Las Vegas to see the stars and mingle with other sci-fi-minded folks. Costumes and attitudes aptly demonstrated their commitment to the Star Trek philosophy, which has many similarities to American ideals When asked to explain the key aspects of the Star Trek philosophy...
Microsoft of Redmond, Washington, is reportedly finalizing a far-ranging security patch for its Windows XP operating system The patch, to be known as Windows XP Service Pack 2, should be available some time this month....
IBM announced this week at the LinuxWorld conference that it will not use IBM patents against Linux or the open-source community. IBM encouraged other software companies to make the same vow As the owner of 60 patents on which the Linux core might infringe, IBM could wreak havoc on Linux if it chose to do so. The new promise emphasizes IBM's commit...
IBM announced that it will not use its patents against Linux, and it encouraged other software companies to make the same vow As the owner of 60 patents on which the Linux core might infringe, IBM could wreak havoc on Linux if it chose to do so. The new promise, delivered at LinuxWorld, emphasizes the company's commitment to open source.
Disney today unveiled the Disney Dream Desk PC, a personal computer aimed at children and featuring a Mickey Mouse-shaped LCD monitor and a variety of Disney applications In unveiling the new PC in New York, Disney President and COO Bob Iger noted, "We've traveled a long way since that first Mickey writing tablet hit the market in 1929."
Computer Associates has said that it has released Ingres r3 under the CA Trusted Open Source License (CATOSL) According to CA, this release will enable the open-source community to review and submit modifications to the Ingres r3 code line for possible inclusion in the general availability version which is scheduled for release on September 30, 200...
IBM announced that it will not use its patents against Linux, and it encouraged other software companies to make the same vow As the owner of 60 patents on which the Linux core might infringe, IBM could wreak havoc on Linux if it chose to do so. The new promise, delivered at LinuxWorld, emphasizes the company's commitment to open source....
Hewlett-Packard will be the first major PC maker to offer a Linux-based notebook computer, the company announced at LinuxWorld in San Francisco. The Compaq nx5000 business notebook PC will be preinstalled with Novell's SuSE Linux 9.1, along with OpenOffice, CD-R/RW support, DVD and media player, wireless and Bluetooth connectivity, and HP support ...
America Online announced the acquisition of Mailblocks, a personal, Web-based e-mail service known for using state-of-the-art technology to block spam and provide a streamlined, efficient e-mail user interface Terms of the deal were not disclosed. Mailblocks is best known for its development and deployment of challenge-response technology to fight ...
Microsoft's long-awaited and much-delayed update to its Windows operating system -- officially called Windows XP Service Pack 2 -- is finally ready and will be released to consumers later this month, the company said Thursday. Windows Service Pack 2 includes various security updates meant to fix some of the basic flaws that have allowed viruses to wreak havoc for computer users around the world.
In a decision that could have a broad impact on how entertainment is distributed across the Internet, the FCC has given the nominal go-ahead to a TiVo technology TiVo, one of the initial creators of television services for digital video recorders (DVRs), announced yesterday that the Federal Communications Commission (FCC) has certified TiVo's techn...
IBM announced that it will not use its patents against Linux, and it encouraged other software companies to make the same vow As the owner of 60 patents on which the Linux core might infringe, IBM could wreak havoc on Linux if it chose to do so. The new promise, delivered at LinuxWorld, emphasizes the company's commitment to open source.
The Federal Communications Commission (FCC) will try to forge a compromise on rules under which local phone companies lease their telephone lines to competitors. FCC Chairman Michael Powell said that he asked other members of the commission to work on finding a compromise that would allow changes to existing rules. One proposed change would once a...
TiVo, one of the initial creators of television services for digital video recorders (DVRs), announced today that the Federal Communications Commission (FCC) has certified TiVo's technology protection of digital broadcast television The FCC determined that digital broadcast television content should be protected, but that protection should still en...
IBM announced that it will not use its patents against Linux, and it encouraged other software companies to make the same vow As the owner of 60 patents on which the Linux core might infringe, IBM could wreak havoc on Linux if it chose to do so. The new promise, delivered at LinuxWorld, emphasizes the company's commitment to open source....
Telstra gained a head start on Australian rival entrants to the third generation mobile phone market with a US$450 million deal to share Hutchison Telecommunications' third generation infrastructure The agreement ends speculation about whether Australia's biggest telco would build its own infrastructure or negotiate a deal with the owner of Austral...
StayinFront, a global provider of enterprise-wide customer relationship management (CRM) applications, decision support tools and e-business systems, today announced that Endo Pharmaceuticals, a fully integrated pharmaceutical company with market leadership in pain management, will expand use of the StayinFront Visual Elk CRM system for its new hospital-sales force...
Industry observers have taken positions on rumors that Sun Microsystems might buy Novell. "I don't find the speculation credible," analyst Dan Kusnetzky, vice president of operating systems at International Data Corporation, said. Kusnetzky said such a merger would face problems from potential regulatory issues, possible corporate culture clash and a lack of synergy between the two product lines...
Phishing attacks increased 19 percent in June over May, according to a report released by the Anti-Phishing Working Group Of the 1,422 new unique attacks, 92 percent of them used forged, or "spoofed," e-mail addresses. To somemembers of the working group, that fact reveals a crying need for sender authentication in all e-mail in order to limit both...
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