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The Trump administration has begun inserting legal protections into trade agreements to shield online platforms like Facebook, Twitter and YouTube from lawsuits. That move could help lock in America's tech-friendly regulations around the world even as they are being questioned at home. The legal protections are included in the administration's tw...
National Customer Service Week is the first full week of October, a designation we've celebrated every year since 1992. The week highlights the importance of customer service and the people who serve and support customers on a daily basis Customer service is a big deal in e-commerce, as 73 percent of customers reportedly view it as an important fac...
New versions of operating systems are usually about slick interfaces and improved performance, but that's not what Apple was flogging about macOS Catalina upon its release Monday One of the hot new additions in the OS is Apple Arcade, a game subscription service featuring a batch of new, exclusive games....
Two things to avoid in online discussions are politics and religion. Open-source technology may be an explosive third topic that software developers should be wary of subjecting to a virtual debate Automattic CEO Matt Mullenweg and Ruby on Rails creator and Basecamp co-founder David Heinemeier Hansson got into an all-out Twitter slugfest last week ...
If you've ever played chess, you know that each move you make has to be the best move. At one level, this is painfully obvious -- after all, who would choose to make a terrible move instead of a better one? -- but it's illustrative of an important concept. Specifically, the core reason it's true is that each individual move in a game like chess c...
Subscription models have taken hold in everything from software to smartphones, and now Sonos is testing the idea in the premium wireless speaker market The Santa Barbara, California, company has launched a pilot program limited to 500 homes in the Netherlands, which allows consumers to gain access to Sonos hardware for as little as 15 euros (US$16...
One of the last major initiatives former CEO Steve Ballmer launched before he left Microsoft was its Surface effort. It was designed to address the concern that the iPod would take over the PC world. The iPod could have been such a threat, but Apple didn't execute. The offering is not only not a threat to the PC market, but looking rather long in...
Digital marketing was the firstborn child spawned from the invention of the Internet. It quickly became the major focus of businesses interactions -- and transactions -- both online and in person. Digital marketing now is fundamental to the success of your business. Why is digital marketing so important? Simply put, it is the last remaining chann...
SolydXK is a Debian-based distribution with a choice of Xfce or KDE desktops. Both versions are simple to use and offer dependable and consistent performance....
October is National Cyber Security Awareness Month (NCSAM), and one of the prongs in the three-part theme is for all computer users to "Own IT." This means staying safe on social media, updating privacy settings, and keeping tabs on apps. Simply put, users need to take better ownership of their data and their online presence as part of daily safe cyber practices...
Although not every United States business will be affected, the new California Consumer Protection Act, or CCPA, almost certainly will have implications for many businesses outside of California Starting Jan. 1, 2020, qualifying businesses will be subject to data privacy and security standards currently required only by the 28 member states in the ...
Microsoft has launched a slew of new devices designed to reshape the world: the Surface Laptop 3, the Surface Pro 7, the Surface Pro X, Surface Earbuds, and the upcoming Surface Neo and Surface Duo "The next decade will be about creation, and amplifying what we can do as humans," CEO Satya Nadella said Wednesday at Microsoft Surface 2019 in New Yor...
Your new salespeople have very specific expectations of how their workday should flow. These 20-somethings want to sign a contract poolside, then post about it on Instagram -- #workingpoolside, anyone? They want to approve a purchase order on the go as they head to post-work Pilates (and pizza). They want zero bumps in the road as they go from meeting to mixer. For them, stopping to hit "print" just isn't in the cards.
Two eGobbler malvertising exploits impacted 1.16 billion programmatic ads between Aug. 1 and Sept. 23, according to Confiant, which has been tracking the threat for about a year The first targeted versions of Chrome prior to Chrome 75 on iOS. The flaw was fixed in the Chrome 75 rollout June 4....
An attendee at a two-hour question-and-answer session during a Facebook company meeting held in July leaked a recording of founder and CEO Mark Zuckerberg's comments that reveal deep insights into his thinking Zuckerberg apparently decided the Q&A format would be an effective way to rally Facebook employees against rising criticism from competitors...
The software development lifecycle reminds me of the proverb of the three blind people confronting an elephant. One grabs the trunk and says it's a snake, another touches a tusk and says it's a spear, while the third feels its side and calls it a wall. The moral of the proverb is that perception has a lot to do with perspective For a long time, the...
Google's plans to test an encrypted Internet domain name service (DNS) protocol later this month reportedly have spurred some members of Congress to consider opening an antitrust investigation. They are concerned that the new technology could give Google an edge over competitors by making it harder for them to access consumer data Google is experim...
Consumers have been adopting disruptive digital technologies in their daily lives at a rapid pace. Customers went from being limited to brick-and-mortar stores to researching, comparing, and buying a company's products and services online. Along with those shifts came a change in how customers communicate with companies Today, no matter what channe...
Last week, I attended a Qualcomm event that took me through the coming wave of both 5G and Wi-Fi 6 products, touched on the millimeter wave, and at least spoke to 6G. From this, I think I can begin to picture the world as it will exist by the middle of the next decade, and it is kind of fascinating I've always enjoyed seeing companies apply their v...
ArcoLinux (also the subject of this website) is a big change for the better for anyone switching from other Linux lineage to the Arch Linux infrastructure....
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