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Microsoft opened another chapter in the Web search wars Monday, taking its Live Search platform out of the testing phase in 47 markets worldwide, including the United States The software giant also said that the local version of the search tool, Live Local Search, was debuted in the UK and the U.S., and Live.com has been made the search engine for ...
CosmoCom has introduced Version 4.6 of its Universe contact center software platform. New enhancements include improved reporting functionality, IP Centrex integration, and new networking functionality -- namely, the introduction of a new, proprietary NAT (network address translation) Traversal capability Also, this version continues to take advant...
It may seem simple, yet it is often overlooked. When it comes to choosing the right Internet hosting provider for their Web sites, the majority of business owners or companies know very little about making the best Internet/Web hosting decisions What makes a good Internet/Web hoster for a business Web site? What makes a bad one?...
Shareholders approved last week the merger of Lucent and Alcatel, a deal first announced in March. The pairing is one of a handful that has taken place in the telecommunications equipment market since the year began. The changes underscore the diminishing vitality of the telecom equipment market and serve as a precursor to additional consolidation in the coming years...
Surprised by a rapidly building revolt brewing among its normally loyal customers, social networking siteFacebook has agreed to offer users privacy options with its news feed tool Introduced just last week, Facebook's news feed provides updates to members every time a change is made to a friend's profile. While it does not reveal any information th...
Samsung on Monday unveiled a prototype for what could one day become a less expensive substitute for flash memory and at the same time touted a healthy flash memory market with high demand and prices to match The South Korea firm's new technology -- phase-change random access memory (PRAM) -- could eventually displace existing NOR flash technology ...
The European Commission, the regulatory arm of the European Union, said Monday that it is expanding its investigation into possible antitrust behavior on the part of leading chip maker Intel by taking over a case involving a major electronics retail chain The EC has long been looking into complaints that Intel used strong-arm tactics to prevent PC ...
In an effort to encourage greater adoption of broadcast mobile TV services and accelerate service deployment, Motorola and Nokia on Monday said they would work together to make their Digital Video Broadcast-Handheld (DVB-H)-enabled mobile devices and network services interoperable DVB-H technology enables the TV service most consumers are familiar ...
The stretch of bad news continued for PC maker Dell, with the company saying Monday it would delay the filing of its second quarter financial report amid questions about past accounting practices Dell told the Securities and Exchange Commission (SEC) that it would delay the final report on its second fiscal quarter and use the additional time to co...
Online fantasy gaming site "Second Life" on Friday admitted it suffered a security breach that exposed real-world personal data of its role playing users A detailed two-day investigation confirmed that some of the unencrypted customer information stored in the database was compromised, potentially including account names, real life names and contac...
Sage Software introduced the latest version of ACT, ACT by Sage 2007, last week. It includes ACT 9.0, ACT by Sage Premium for Workgroups 2007 9.0, ACT by Sage Premium for Web 2007 9.0 and ACT for Palm OS 2.0. Sage has also introduced more than 40 new add-on modules for the ACT by Sage 2007 9.0 contact and customer management product family What Is...
CTI Group, a provider ofonline billing, self-care and communication management applications, has released a hosted call recording product. In general,on-demand contact center applications have been proliferating over the last year. CTI Group's new product, called "SmartRecord IP," differentiates itself by targeting the specific needs of a distributed contact center operation, CTI Group Chief Technologist Sid Rao told CRM Buyer...
The size of an organization's data mountain can be expected to double roughly every five years, which can be an overwhelming prospect. For the firm that has implemented effective data management procedures, though, there's gold in them there hills.Part 1 of this three-part series explores new methods for organizing, accessing and using the wealth of information stored in most companies' data vaults...
Last week, HP launched an impressive array of new products -- but few noticed, because the news once again surrounded events that happened when their ex-CEO was still there, screwing up the company Meanwhile, Gateway finally got a new CEO in J. Edward Coleman, who has a good pedigree as a turnaround manager, and we got a huge update on Microsoft's ...
Mobile phone network operators are responding to the competitive threat of free WiFi, progressively adding new technologies to their networks to improve the wireless coverage they offer, according to new research Small cellular base stations designed for use in residential or corporate environments, called femtocells, are being adopted by operators...
AOL is embracing third-party developers who would like to extend its AIM Phoneline service or build new products on the platform The Dulles, Va.-based ISP plans to introduce new APIs (application programming interfaces) to facilitate the creation of higher-end offerings for the Voice over IP (VoIP) service of its AIM instant messaging product....
Amid its pretexting controversy and board shakeup this week, Hewlett-Packard on Thursday said it has revamped its entire line of HP Integrity servers with more powerful models The new machines boast more than twice the performance of the previous generation of HP Integrity servers, according to the company. That is an accomplishment, since IDC alre...
The high season for video game sales is just around the corner and there is still speculation about what two of the three major console vendors will bring to market Sony announced earlier this week that its new PlayStation 3 would be available in much lower quantities than expected in the U.S. Now Nintendo is confirming that its new Wii console wil...
Concerns over its lingering dispute with European antitrust regulators may force Microsoft to delay the launch of Windows Vista in Europe The software giant said unless European Commission (EC) regulators give it a clear indication about whether the first new version of its operating system since XP will be targeted for antitrust issues, it may pus...
Intel this week announced the availability of its new hardware and software technology known as vPro, which the chip giant said can cut energy use and costs for enterprise IT shops while giving them more advanced remote management and security control Claiming vPro can deliver business IT organizations cost savings of as much as 40 percent, Intel s...
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