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What Everyone Needs to Know About SOA

I've been writing software for a long time When I was 14, I got an HP programmable calculator that I taught to tell time by flashing hours, minutes and seconds repeatedly. It used a loop of null operations to take up the time between each second. Slight changes in room temperature would cause it to speed up or slow down the rate at which it perfor...

Banking BPO to Reach $6.7 Billion by 2011

A new report finds that the banking-specific business process outsourcing (BPO) market is poised for significant growth At the same time, vendors are realigning -- or aware that they must realign services -- in order to reflect changing directions in banks' customer service and business strategies....

Identity Theft: 100 Million Americans and Counting

One hundred million -- that's a pretty big number. It's roughly three times the population of Canada, about a third of the U.S. population, and roughly equal to the population of Mexico It's also the number of notifications that have gone out to individuals in the United States informing them that their personal information has been lost or stolen ...

Patent Suit Targets Apple, Google and Napster

An online movie distributor on Friday filed suit against Apple, Google and Napster for alleged patent infringement. The plaintiff, Intertainer, claims the companies are treading on its intellectual property by infringing on a patented method for distributing digital entertainment over the Internet The trio of technology titans are tapping the tech...

Wireless Firms, Chipmaker Hit With Bluetooth Patent Suit

A U.S. foundation that helps companies commercialize technology has filed a patent lawsuit against some of the largest wireless device makers in the world, claiming they are using infringing Bluetooth microprocessors made by a UK-based firm The suit, filed by the Seattle-based Washington Research Foundation, targets Nokia, Samsung and Panasonic. Th...

Cars: The New WiFi Hotspots?

Business executives often can be found in airports pecking away at their BlackBerry devices or laptop computers, checking e-mails, reserving their next plane tickets or just surfing the Web. Now, a San Francisco start-up hopes to recreate that scene on freeways by turning cars into WiFi hotspots Autonet Mobile plans to unveil its Internet service p...

Goodwill Window Still Open for YouTube

Missing its self-proclaimed deadline to implement its audio anti-piracy software won't immediately hurt YouTube's goodwill with the entertainment industry As New Year's Eve approached last weekend, YouTube, which was purchased in October by Google for US$1.65 billion in stock, acknowledged it would not be able to meet its Jan. 1 deadline for rollin...

Biggest Tech Surprises of 2006, Part 2: Processing Power

Although 2006 was filled with surprises in the telecom space, as described inPart 1 of this two-part series, there were equally dramatic changes in terms of the pure processing ability of computers and how that power translated to consumers in the form of lower-cost, higher-end products As has been the case for two decades, computers became smaller...

Social Networking Sites in the Crosshairs?

Social networking is meeting an unfriendly visitor -- social engineering Social engineering tactics -- scams that depend on user-interaction to execute an attack against them -- rose dramatically in 2006....

Chip Sales Continue Torrid Pace

Worldwide sales of semiconductors reached US$22.7 billion in November, an increase of 11.3 percent from the $20.4 billion in sales recorded during the same month in 2005, the Semiconductor Industry Association (SIA) announced Tuesday For the fifth straight month, the industry has set new sales benchmarks as demand for consumer electronics and PCs r...

AT&T Eyes Revenue From Wireless and Ads

The new year brings another new AT&T, with the company having completed the largest merger in telecom industry history just before the page turned on 2007. Now the telecom giant is eyeing wireless and advertising across multiple platforms as the engines of future growth AT&T has long held that the prize of the BellSouth buy was the remaining owners...

AT&T Eyes Revenue From Wireless and Ads

The new year brings another new AT&T, with the company having completed the largest merger in telecom industry history just before the page turned on 2007. Now the telecom giant is eyeing wireless and advertising across multiple platforms as the engines of future growth AT&T has long held that the prize of the BellSouth buy was the remaining owners...

AT&T Eyes Revenue From Wireless and Ads

The new year brings another new AT&T, with the company having completed the largest merger in telecom industry history just before the page turned on 2007. Now the telecom giant is eyeing wireless and advertising across multiple platforms as the engines of future growth AT&T has long held that the prize of the BellSouth buy was the remaining owners...

Bloggers Debate Ethics After Microsoft Giveaway

In what marks one of the new year's first public relations blunders,Microsoft's move to buddy up with bloggers has backfired The software giant recently gave dozens of expensive laptops loaded with its new Windows Vista operating system to bloggers. Instead of goodwill, the gesture generated contention in the blogging community....

US Ready for Mobile Marketing

When many consumers are asked about receiving advertising on their cell phones, they react as if they've bitten into a sour apple. Nevertheless, the mobile universe has begun ripening nicely for marketers, according to a report released last week The report by Forrester Research noted: "In 2003, Forrester said that U.S. mobile marketing was only fo...

CASE STUDY

Rackspace: A Study in Fanatical Customer Support

Founded in 1998 in San Antonio, Rackspace started as a managed hosting company for small businesses. Today, it includes Fortune 500 firms in its customer Rolodex, as well. However, just as when it first opened its doors, Rackspace offers no add-on services such as hardware sales or phone company services to supplement its bottom line When Rackspace...

BEST OF ECT NEWS

Leveling the Playing Field With SEO

In the early days of the Web, smart small Internet businesses could compete with just about anyone by working to make sure their Web pages were found first on search engines Fast forward 10 years. Search engines have become increasingly sophisticated. Paid search listings have exploded into the picture. Large corporations are now every bit as sophi...

BEST OF ECT NEWS

Avoiding Common Outsourcing Pitfalls

Renault is marketing a car called the Logan -- a starter vehicle that retails for about US$6,300. A safety conscious consumer may pause before getting in -- but he shouldn't, or at least not more so than he would with any other car. Renault is not cutting corners in its manufacturing process. Instead, Renault is reverse engineering its landed costs to make sure its manufacturing and sources processes are done at the lowest cost possible...

OPINION

The Three Big Tech Battles of 2007: Who Has the Edge and What Is the Winning Strategy?

For this last column of 2006, I thought it would be interesting to look ahead to 2007 and explore the battles that are to come. The three big ones are the Battle for the Digital Home, the Battle for your Pocket, and the Battle for Your Lap The fighters include Apple, Microsoft, Samsung, HP, Dell, Gateway, Sony, AMD, Intel, Linux supporters, Motorol...

Predicting the Top Security Threats for 2007

Professional cyberthieves and organized crime rings are looking to cash in on stolen identities, and are releasing an increasing amount of malware in the process There are more than 217,000 types of known security threats in the wild and probably thousands more that researchers haven't even identified yet, according toMcAfee Avert Labs....

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