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OPINION

Colorblindness - A Usability Guide for Commercial Applications, Part 1

Ten percent of Caucasian American men but less than one percent of women are estimated to have some form of colorblindness. Colorblind people represent a significant but often neglected talent pool and consumer segment. Identifying opportunities to make products usable by as many people as possible, without degrading overall quality or performance, is a quality assurance function that is not always well understood or practiced...

Desperately Seeking SEO

Retail's enthusiasm for e-commerce started as a tentative courtship, but has blossomed into a love affair, with businesses large and small embracing the Internet as a prime source of sales revenue. Everybody, it seems, is entering the queue, hoping to attract a growing mob of cybershoppers "Every e-tailer wants to be online one, page one of any sea...

INDUSTRY INSIDER

Personalized Customer Care: It's More Important Than You Think

It's not an easy task to summarize the makeup of today's customer in a singularly defined formula. Not only do customers' individual needs vary on a case-by-case basis, but as an aggregate whole, customers' needs are maturing and have become much more complex and demanding than prior generations With this maturity comes experience. With experience ...

Red Hat, Exadel Team on JBoss Developer Tools

Red Hat andExadel announced a partnership on Monday that will bring Eclipse-based developer tools to Red Hat's JBoss suite of middleware The tools, which are geared toward developing service-oriented architecture (SOA) and Web 2.0 applications, will be made available as open source under the auspices of theJBoss.org community, according to Red Hat....

The Future of Search: Reaching for a Piece of Google's Pie, Part 2

Last year, when Wikipedia founder Jimmy Wales announced plans to launch a new search engine in the first half of 2007, everyday users of this now ubiquitous tool wondered what Wales could do that Google couldn't However, the search engine community knew better. Google may be an official verb in the dictionary, but the conventional wisdom is that th...

Avaya Targets Business Process With New Tool

Avaya is moving further into the communications collaboration space with its latest tool, Communications Enabled Business Processes (CEBP) The software-and-service combo offering embeds Avaya Intelligent Communications products into a business process -- such as a production line's crisis communications and decision-making process -- in order to au...

RIM Chair Leaves Post Amid Earnings Flap

Research In Motion (RIM) will take a US$250 million charge to reduce previously reported GAAP (generally accepted accounting principles) earnings going back to 2004 to account for backdated stock options The Canadian wireless device maker is reshuffling management as a result of the restatement, with co-CEO Jim Balsillie stepping down from his role...

Motorola Rebuffs Icahn Board Bid

Motorola's board of directors is urging shareholders to be wary of supporting an effort by billionaire investor Carl Icahn to secure a seat on the company's board Motorola filed a notice with the Securities and Exchange Commission (SEC) on Friday setting the date for its annual shareholder meeting for May 7. In that notice, which was also distribut...

New Cisco Tools Bring Wireless Devices Into Office Net

Cisco Systems is now offering customers an upgraded version of its software and network equipment that links desktop computers to cell phones and other mobile devices The new wireless client software extends desk phone functions to a variety of smartphones and handheld devices, and supports BlackBerry, Windows Mobile and Symbian operating systems, ...

Microsoft Gives Xbox Gamers a Memory Boost

At the Game Developers Conference in San Francisco, Microsoft on Monday announced the upcoming launch of a 512 MB memory unit for the Xbox 360 video game console The company also said it will bump up the "official size limit" of games presented on its Xbox Live Arcade game site from 50 MB to 150 MB....

AMD Dashes Q1 Sales Expectations

Advanced Micro Devices said Monday it will likely not meet its own already lowered targets for first-quarter sales growth, a sign that the chipmaker is continuing to lose ground to dominant rival Intel The company did not provide details beyond saying it was "unlikely to meet" its previously stated goal of US$1.6 billion to $1.7 billion in revenue ...

What Is REA All About?

The definitions or descriptions of newly minted terms and acronyms have been flying around this past year. To add to this, I'll contribute another one: Rich Enterprise Application, or REA To be clear from the start, REA is an evolution of Rich Internet Applications (RIA) and not an entirely new category created out of thin air. Like RIAs did for co...

RFID: Beyond Wal-Mart and the DoD, Part 1

Without a doubt, adoption and use of radio frequency identification (RFID) accelerated dramatically when Wal-Mart and the Department of Defense gave their respective suppliers marching orders to implement the technology However, suppliers for the most part were not happy with the additional costs and resources that had to be diverted into these pro...

OPINION

Mini-Microsoft, Steve Jobs' Secret Diary, and a Potential New YouTube

There are two guilty pleasures I've developed of late One is reading "Mini-Microsoft," which is an unauthorized blog by a Microsoft employee that probably does more to provide a glimpse inside the company and humanize it than anything the firm is officially doing. Taking this beyond Microsoft, I wonder if there is a way to do this more effectively ...

Developing Best Practices to Combat ID Theft, Part 2

Approximately 10 million Americans fall victim to identity theft each year, a statistic that is expected to increase despite the diligent efforts of government and institutions to turn the tide, as discussed in Part 1 of this two-part series Leading IT security providers are arguably in the best position to understand the nature and scale of the pr...

Conservapedia: Far Righter Than Wikipedia

In its relatively short life online, reference Web site Wikipedia has endured numerous shots from corners ranging from the generally staid Encyclopedia Britannica to a former aide of the late Robert F. Kennedy. Now it's lined up in the sites of a new foe -- a group of high school students with a conservative and religious bent A new Web site called...

The Under-Hyped Promise of M-Marketing

It's not often that in this gee-whiz age any technology can be accused of being under-hyped, but that's the case with mobile marketing, according to a report released this week by IDC, a research firm based in Framingham, Mass "IDC believes that mobile marketing is one of the instances in which the current hype actually underestimates the full pote...

How Tough Is Vista's Defensive Lineup?

It's open season on Windows Vista for hackers, crackers and virus and malware propagators As any IT manager will recall, malware incursions and zero-day exploits of Windows, Internet Explorer and Office applications were all too common in 2006....

EMI Board Scuttles Warner Music Deal

EMI on Friday formally rejected a US$4.1 billion takeover bid from Warner Music Group, in the latest music industry attempt to consolidate the few remaining major labels The world's third- and fourth-largest record labels, EMI and Warner flirted with a possible merger for some time. EMI said its board of directors considered Warner's offer to be in...

YouTube and BBC: YouTelly?

The British Broadcasting Corporation (BBC) and YouTube announced Friday the addition of three BBC-centric channels to the mainly user-generated content video site. The non-exclusive deal will bring YouTube viewers video clips and news from the venerable English broadcaster's store of popular television series and documentaries. The BBC is the first international broadcaster to partner with the 2-year-old video site...

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