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Amazon Tells NY Tax Man to Take a Hike

Amazon.com has filed suit against the state of New York claiming the state's Internet Sales Tax Collection law requiring online companies to pay state sales tax is unconstitutional and violates a 1992 Supreme Court finding Amazon filed its suit on April 25, claiming that the newly enacted state law effectively makes any Web site operator posting a ...

DT May Bring Ailing Sprint Nextel Into Its Fold

Germany-based Deutsche Telekom could take over the top position in the U.S. wireless telephone market if reports of its potential bid for Sprint Nextel prove true The company may place an offer on slumping Sprint within the next few days, according to press reports.

Xobni Spins Relationship Webs in Microsoft Outlook

For all those Outlook users who have ever thought there has to be a better way to organize and search e-mail content, Xobni (pronounced zob-nee), a startup out of San Francisco, has launched its attempt at a solution. A free add-on, Xobni -- "in-box" spelled backwards -- is designed to help users of Microsoft's Outlook e-mail program get a better ...

Sun's OpenSolaris to Shine Through Amazon's Cloud

Sun Microsystems and the OpenSolaris community it created a few years ago have officially released the Unix-based OpenSolaris operating system into the wild. The two organizations shared the news at the CommunityOne Developer Conference Monday in San Francisco. OpenSolaris is based on Sun's Solaris kernel, but it has since been transformed into a ...

Microsoft Ditches Yahoo, Google Picks Up Marbles

The stock market is making its after-the-fact adjustment to the end of the Microsoft-Yahoo saga, which culminated this weekend. After last minute negotiations failed, Microsoft walked away from its bid to acquire Yahoo for slightly more than its original offer of US$33 per share. To recap: Yahoo CEO Jerry Yang was adamant that the company was wort...

EXPERT ADVICE

Think Before You Ban: A Handheld Is a Powerful Learning Tool

It's official: in New York City public schools there is now a ban on cell phone use. We can all understand how that might happen. As with any communication device, abuse does occur. But simultaneously, there is a wave of interest in education in 1:1 learning initiatives (supplying one laptop to every child), meaning that educators believe in the l...

The FCC Wireless Spectrum Auction: Looking Back

The Federal Communications Commission had a very good first quarter: The government agency raised close to US$20 billion by selling off slices of wireless bandwidth to a variety of companies. As the auction process fades into history, a few questions remain: What impact will the sale have on the wireless market? What changes will take effect due to the recent spectrum auction? What might the FCC's next step be?...

OPINION

A Tale of Two Steves

I'm writing this from the Microsoft Management Summit at Interop with 5,000 of my closest friends in Las Vegas, and I'm still thinking about the book I brought up recently, titled Inside Steve's Brain. The result is, I think I've had an epiphany (and no, I didn't call a doctor) I realized that for all Apple's impressive success, I was watching Micr...

EXPERT ADVICE

Testing Out New Concepts to Refurbish the Online Store

Most e-commerce sites are approaching their 10th birthday. The standard approach -- with left-hand navigation and search, a product catalog and product detail, cart and checkout -- is a tired format. Just like brick-and-mortar stores, Web stores need refurbishing, and retail is the new darling of Web innovation. After all, what major vertical has more to gain from the recent craze in social networks than retail? ...

EXPERT ADVICE

Meltdown to Breakout: Financial Services Overhaul Customer Service

Who would have thought the meltdown in financial services could fuel the overhaul of the industry's customer service departments? Actually, it's just one of several factors driving companies to put customer service initiatives on the fast track in pursuit of compelling business advantage The subprime mortgage crisis is changing the face of many fin...

Ready for the Robot Revolution

Despite some impressive showings in robotics lately, the accolades are slow to come from industry outsiders. We, the general public, watch Honda's Asimo slowly make its way down a few steps, for example, and unfairly compare it to the glib and golden C-3PO of science fiction, and thus blind ourselves to the miracle before us. But it's not just Asi...

SAP, RIM Team on CRM for the BlackBerry

SAP and Research In Motion are partnering to develop a mobile CRM application. The first output of this venture will be a native BlackBerry smartphone client that links SAP CRM with BlackBerry applications such as Email, Address Book and Calendar. To be precise, they are developing a native RIM client that will sit on the BlackBerry and communicat...

AT&T Wireless Delivers a Little Bit of TV

AT&T announced the launch of its new AT&T Mobile TV service Thursday. Beginning May 4, subscribers to the service with a handset designed for mobile viewing will have access to as many as 150 simulcast or time-shifted programs, including live sporting events The service will finally roll out in 58 markets including Atlanta, Chicago, Dallas and othe...

Sun Suffers a Reversal of Fortunes

Sun Microsystems announced a US$34 million loss in its fiscal third quarter as the company continued to repurchase its stock, reinvest cash in the business and pursue acquisitions and expansion in emerging markets That's a steep drop from the $67 million the company made in the same quarter in 2007. The company also announced thousands of job cuts....

Google's Schmidt Joins IBM's Palmisano for Some Cloud Seeding

Two technology industry heavyweight CEOs -- Google's Eric Schmidt and IBM's Sam Palmisano -- took the stage together at IBM's PartnerWorld conference in Los Angeles Thursday to talk up their companies' cloud computing efforts, first publicly introduced last fall, which they say are still going strong. The pair come from companies that share a comm...

'Rock Band' Helps Drum Up 33 Percent Profit Growth for Viacom

Entertainment conglomerate Viacom, riding a wave of success from a video game launch and a strong showing by its television enterprises, reported a 33 percent increase in first-quarter profit Friday Viacom, which owns the Nickelodeon, MTV and BET networks as well as moviemaker Paramount, reported earnings of US$270 million, or 42 cents per share, f...

EXPERT ADVICE

Retain IT Talent by Instilling a Sense of Ownership

How can smaller employers contend in today's competitive hiring market? By offering employees what large organizations often can't: a say in how the business is run and the freedom to explore and take risks. The key is getting employees invested in the organization's success at a deep level -- creating a sense of ownership that isn't quickly forf...

OPINION

Executive Compensation: Is It Too High?

The average compensation for an S&P 500 company's CEO was US$14.2 million in 2007, according to the AFL-CIO's 2007 Trends in CEO Pay survey. Some CEOs are even compensated multiple times that amount This raises the question: When is executive compensation too high? One might also ask: Are directors doing a disservice to a company and putting themse...

EXPERT ADVICE

The Shopping Cart Experience: Some E-Tailers Just Don't Get It

I am an unadulterated, unabashed shopper. I shop online and offline. I window shop, make lists of things I would like to buy, and am on intimate terms with the latest online retailers, from Amazon and Endless.com to Woot.com, eBay and beyond. The frustrations the typical e-commerce sites present when it comes to the checkout line are many, but easily rectifiable...

SugarCRM Adds a New Layer of Functionality

SugarCRM has released version 5.1 of its open source CRM platform, building on functionality it debuted in last year's milestone 5.0 release, which included new development tools, a new Ajax e-mail client, and a new multi-instance on-demand architecture Among the new features in version 5.1 are enhanced reporting, a mobile client and a new interfac...

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