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E-tailer Amazon.com's (Nasdaq: AMZN) free shipping offer is showing "pleasant" results and is helping to boost average order size, a company executive said Wednesday "We see pleasant results, though it's too early to extrapolate long-term," Diego Piacentini, director of worldwide retail and marketing atAmazon, said during a conference call.
If e-commerce were a mad dash to the finish line, pure-plays would have taken the gold medal, according to analysts. But it has turned into a marathon -- and as dot-com startups gasp for breath, traditional retailers, many of which stumbled out of the gate, are steadily passing pure-plays like the tortoise that whipped the hare. And many analysts ...
It shouldn't surprise me anymore, but I'm still shocked whenever I run across an e-commerce naysayer. You know them. These are people who wonder how long it will be until Amazon (Nasdaq: AMZN) folds and who still use words like "fad" to describe business-to-consumer e-commerce.
Grocery chain Albertson's (NYSE: ABS) on Monday said it will offer its online shopping service in Portland, Oregon, setting up a head-to-head battle with fellow brick-and-mortar grocer Safeway (NYSE: SWY), which began service there in mid-January. The unlikely turf battle portends a larger war for dominance of home grocery shopping along the entir...
Dot-com job losses dipped below 1,000 in February, falling to their lowest level in nearly two years, according to a new report from Challenger, Gray & Christmas (CGC) The Chicago-based outplacement firm said 670 dot-com positions were eliminated last month, down sharply from the 1,802 layoffs announced in January....
NetGrocer, an online food delivery service that focuses on shipping packaged goods, has struck a deal with supermarket chain Stop & Shop to test in-store kiosks for its Web service. The kiosks, billed as the "endless aisle," will feature items not typically found on grocery store shelves, NetGrocer president and CEO Lisa Kent told the E-Commerce T...
Talk to just about anyone in the online auction business who isn't EBay and before long the conversation will degenerate into a David versus Goliath metaphor. UBid, BargainandHaggle.com and BidBay -- I mean, AuctionDiner -- all share the same raison d'etre: to battle EBay.
The U.S. Federal Trade Commission (FTC) said it has settled cases against two Web sites accused of fraudulently selling treatments and tests for anthrax in the wake of last fall's terrorist attacks. The FTC said it reached the settlement agreements within days of filing formal complaints against Vital Living Products and Rawhealth.net. The settlem...
Even amid the ruins of energy giant Enron, EnronOnline was a still-shining jewel. The Web-based network set up by the Houston, Texas-based energy giant for trading electricity, natural gas and a host of other commodities helped Enron gain star status from Internet-savvy analysts during the company's ill-fated bull run.
Online consumers spent more time at online bank and brokerage Web sites in January than at any other type of site, including portals and search engines, according to a new report from Nielsen//NetRatings (Nasdaq: NTRT). The research firm said 44 percent of active Web users, or about 51.6 million people, visited a finance Web site last month. Surfe...
A popular theme in e-commerce these days is that companies can leverage their Web sites to improve overall performance. Within this philosophy, self-service -- using an Internet presence to help customers find answers to their questions -- is a hot topic. But this concept is still coming into its own, and already there's a problem: Customers expec...
Corporations will spend more to upgrade online customer service than on any other information technology effort in the next two years, according to a report released by Jupiter Media Metrix (Nasdaq: JMXI). Twenty-six percent of corporations said they plan to spend US$500,000 or more on customer relationship management (CRM). This spending surge se...
With a single transaction, EBay (Nasdaq: EBAY) managed to do what lawsuits and a raft of other bad news could not: The auction giant brought high-flying PayPal's (Nasdaq: PYPL) stock back to Earth. EBay said on Thursday that it paid US$43.5 million to buy back the 35 percent stake in online payment service Billpoint that partner Wells Fargo (NYSE:...
Someday I hope to understand how the U.S. government decides which mergers are allowed to go forward and which get stopped dead in their tracks. My best guess is that it involves either flipping a coin, drawing straws or pinning tails on a paper donkey. There simply is no other explanation that makes as much sense.
U.S. e-commerce purchases topped the US$10 billion level in the fourth quarter of 2001 and totaled $32.6 billion in the year as a whole, growing much faster than overall retail sales, according to new figures from the U.S. Department of Commerce (DOC). In fact, the government data depicts online commerce as a sector that managed to keep growing in...
Any doubt that fallout from the collapse of energy giant Enron -- which crumbled under the weight of a massive accounting scandal -- would reach the world of e-commerce was put to rest about two weeks ago. Just a week after Amazon.com (Nasdaq: AMZN) drew cheers from Wall Street by reporting its first profit, the e-tail giant found itself answering...
Monster.com parent company TMP Worldwide (Nasdaq: TMPW) said the job board saw revenue drop in the fourth quarter but continued to post profits and remains positioned for growth in a challenging business climate. Monster recorded a profit of US$28.9 million in the last three months of 2001 on sales of $115 million. Fourth-quarter revenue was down ...
Those who have watched e-commerce grow up probably had a lump in their throats when they read the news that research firm IDC predicted worldwide online sales will reach the US$1 trillion mark in 2002. A trillion dollars. It doesn't exactly roll off the tongue, especially when it appears in the same sentence as e-commerce. Trillion is a figure nor...
Sabre Holdings (NYSE: TSG) said Tuesday that it will seek to buy all outstanding shares of Travelocity.com (Nasdaq: TVLY), a move that would give Sabre full control of the travel site. Sabre said it would offer US$23 in cash for each outstanding Travelocity share, a premium of nearly 20 percent over Friday's closing price of $19.20. About 15 milli...
In a bid to increase sales -- especially in its electronics, tools and kitchen (ETK) segments -- Amazon.com (Nasdaq: AMZN) launched a long-planned wedding registry Thursday. "They really could use a boost in that area," Morningstar.com analyst David Kathman told the E-Commerce Times. "I'm still a bit skeptical about their ability to make ETK more ...
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