Articles by Keith Regan

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Amazon Lowers Free Shipping Threshold Again

Amazon.com has once again cut by half the amount shoppers must spend to qualify for its Super Saver free shipping offer, further escalating the price war it began early this year. The minimum order size for free shipping is now US$25, down from $49. Amazon described the move as a "long-term test of customer response" that will last at least three ...

Discount E-Tailer SmartBargains Lands Venture Funding

In a rare piece of e-commerce venture funding news, SmartBargains said it has received a US$9 million cash infusion as the online bargain retailer seeks to reach more Web shoppers. The Boston, Massachusetts-based company, which had secured $47 million in total venture funding to date, also announced expanded marketing deals with MSN and AOL. Those...

PayPal Settles Gaming Charges in New York

PayPal has agreed to pay a US$200,000 fine and to stop taking betting payments from New York residents by the end of the month as part of an agreement reached with state Attorney General Eliot Spitzer Spitzer said the fine represents "disgorged profits" that PayPal made from processing gaming payments, a penalty fine and the cost of the investigati...

New Rule of E-Commerce: Go Back to the Old Rules

Meet the new rules of e-commerce. Turns out, they are the same as the old rules. As online retailing enters the early stages of maturity and profitability becomes the rule rather than the exception, e-businesses might find they need only reset their goals rather than alter their entire approach.

Hotels.com HQ Back to Normal After Anthrax Scare

Hotels.com's offices were evacuated Tuesday and its stock suffered a sharp drop after a white powdery substance was discovered in the company's mailroom. Local authorities in McAllen, Texas, ordered the evacuation of the Hotels.com processing center -- where about 100 people process reservations made through the site -- as well as a nearby department store...

OPINION

E-Commerce Scripts Itself a Blockbuster

Few things are more gratifying for fans of e-commerce than seeing a traditional company -- especially a muscular, dominant company -- break into a cold sweat over the possibilities of online retail That is why so many people should be thrilled by Netflix, which is threatening to do to Blockbuster what Blockbuster did to the neighborhood video store...

OPINION

Lots of Smoke But No Fire

The U.S. Government Accounting Office (GAO) has determined that states are losing out on millions of dollars in unpaid excise taxes because of online cigarette sales. This realization comes after the Federal Trade Commission got wise a few weeks ago that the government might be able to do more to grease the works for an e-commerce takeoff It's nice...

EBay-PayPal Marriage Gets Regulatory Green Light

EBay and PayPal have announced that their antitrust waiting period -- a time during which the U.S. Department of Justice can ask for additional information from either company -- has expired without government regulators making a second request for more information. That so-called "second request" is often a sign that DOJ regulators are taking a c...

Orbitz Unveils Direct Reservation System

In a move almost certain to draw heat from its many critics, travel site Orbitz has created a direct link to the ticket supplies of its major backers, saying that the move will help airlines and consumers save money According to Orbitz, American Airlines will be the first to launch its supplier-link technology, and three more airlines, including US...

BN.com Faces Nasdaq Delisting

The Nasdaq stock exchange has given BarnesandNoble.com just over two months to either boost its stock price or face delisting, an often fatal blow to a public company's fortunes BN.com, which launched a US$420 million IPO in the dot-com heyday of 1999, received the warning notice because its stock price remained below $1 for 30 consecutive days....

OPINION

The Real Test for E-Commerce

Two years ago, e-commerce was still in its growth spurt. It would go to sleep at night and wake up half again as big. And last year, e-commerce was supposed to be tested for real. No more growth hormones, just old-fashioned business practices. But there were mitigating circumstances, such as tax rebate checks. Everyone from Amazon to Yahoo! rushed...

OPINION

Raise a Toast to the Stubborn

Most of us hit our heads against a wall and learn, quickly, that it hurts. Some people never learn, but those people just might be the ones to take the Internet to the next level. Take, for example, the e-book crowd. On the surface, it seems clear that these people just don't get it. It has been two years now since Stephen King tried his e-book ex...

Report: Teens and Kids Potential Online Gold Mine

Kids and teenagers made up nearly 20 percent of the overall online population in the month of July, highlighting the group's growing importance for Internet commerce and marketing, according to a report from Nielsen//NetRatings The research firm said that about 20 million of the 100 million people who went online in July were younger than 17. That ...

Amazon Unveils Next Phase in Target Deal

Amazon rolled out the next phase of its five-year partnership with retailer Target. The companies have launched an integrated site that offers merchandise from Target, Amazon, Marshall Field's and Mervyns The site will give Amazon its first crack at selling clothing online -- just in time for the holiday season.

E-BUSINESS SPECIAL REPORT

E-Tail's New Comeback Kids

They were among the e-commerce sectors given up for dead. But like others before them -- such as online grocery and clothing sales -- they have endured in the face of all adversity and have even begun to show signs of turnaround. "A lot of sectors have been completely changed from what people thought they were going to look like," Giga Information...

Priceline, Expedia Shift Strategies

Leading travel sites have unveiled a slew of promotions in recent days aimed at boosting their hotel sales, in apparent recognition that long-slumping airline ticket sales might not soon recover Both Priceline and Expedia unveiled hotel service upgrades, and Expedia also beefed up its offerings for the hotels themselves, saying it would offer impro...

Investors React Strongly to Monster Parent Warning

Shares of Monster.com parent company TMP Worldwide tumbled to their lowest levels in nearly four years after the company reduced its outlook for the rest of this year and said it will lay off more workers Specifically, TMP said that in the face of lower revenue and earnings, it will raise its total number of job cuts to 1,000. According to the comp...

E-BUSINESS SPECIAL REPORT

Where Do Tech VCs Stand Now?

Many venture capitalists have seen millions of dollars of well-intentioned funding vanish, but they have not given up on the tech economy -- even though they are in much less of a hurry to invest in technology startups. "Great people with good ideas are still attracting attention," John Balen, a general partner with Canaan Venture Partners in Menl...

Canadian Booksellers Challenge Amazon's Arrival

Saying that their livelihoods might be at stake, Canadian booksellers are taking their battle against the arrival of Amazon.com to court. The Canadian Booksellers Association (CBA) has joined with Amazon's largest Canadian competitor, Indigo Books, to apply for judicial review of an administrative ruling by the Department of Canadian Heritage....

OPINION

Memo to AOL's Miller: You've Got... A Very Difficult Job

If every cloud has a silver lining, is the reverse also true? It is for Jonathan F. Miller. On Tuesday, he landed what once would have been -- and might still be -- one of the world's great jobs. He now heads America Online Not a bad gig. He certainly won't have to go into any strained explanations at cocktail parties about what he does for a livin...

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