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Having joined the business software company in 1996, George Klaus, chairman, president and CEO of Epicor, is hardly a newbie by industry standards. However, he tells CRM Buyer that all of his executive team has been with the company even longer -- long enough, in other words, to have weathered several economic downturns, including the tech bubble burst in the early 2000s...
TomTom has responded to Microsoft's allegations of patent infringement with a lawsuit of its own. Close to three weeks after Microsoft filed complaints against TomTom in the U.S. District Court in Seattle and with the International Trade Commission, TomTom has filed a countersuit in the U.S. District Court for the Eastern District of Virginia. Its...
Sony will be offering 500,000 public domain books that have been indexed by Google on its Sony Reader -- an e-book product that is the primary competitor for Amazon's Kindle, now in its secondgeneration.However, the offering doesn't challenge the sexiest feature of the Kindle -- namely, its ability to download books, magazines and newspapers wirelessly...
Dell has unveiled its version of a high-end ultra-thin portable laptop -- the Adamo. The Adamo, which was derived from the Latin word meaning "to fall in love," will be the flagship product in a line that will focus on design aesthetics and personalization choices. Specs for the product include Intel Core 2 Duo processors with Intel Centrino techn...
Intel's and Advanced Micro Devices' often-rocky relationship is teetering on the brink of open warfare. In a filing with the Securities and Exchange Commission, Intel has accused AMD of breaching terms the two companies forged in a cross-licensing agreement dating back to 2001 Intel has charged AMD with violating the agreement by forming Globalfoun...
Although Zoho CEO Sridhar Vembu doesn't describe his company as the Wal-Mart of the software world, he would likely find the comparison apt Some vendors stand out from their peers because they were the first to commercialize a particular application; some because they were the most successful in evangelizing or educating a potential user base of th...
IBM is dropping anchor in the water management industry with the development of several new technologies and the launch of a new consulting service targeting utilities. This is not an entirely new focus for IBM, although it is clearly a deviation from its pure IT heritage. Big Blue has been mulling so-called smart water technologies since at least...
Facebook's makeover is now official. The social networking site has rolled out its revamped page with a so-called Social Graph for users to better connect with friends and new contacts and an improved Publisher that now sits on the top of the home page Upgrades to that feature make it easier to add changes to status, links, photos, pushing more con...
In Italy, Biesse Systems is a manufacturer of substantial size; its American subsidiary, though, is by any measure a small business, with under 200 employees. Still, Biesse America's communicationneeds rivaled that of a large enterprise. It needed to communicate with its parent in Italy regularly, and though its workforce was relatively small, it was spread across six offices in the United States...
Social networking and blogging are now more popular online activities than using email, according to a new report by the Nielsen Co. The member community category -- which includes both social networks and blogs -- is growing as fast as the four other online sectors in the top five: search, portals, PC software and email.
It's been four months since Google announced it would guarantee 99.9 percent system accessibility for users of its Google Apps Premier Edition -- a cloud-based productivity suite of business-oriented messaging and collaboration apps, including integration capabilities and support At the time, it sent a welcome message; although cloud computing was ...
Everyone's talking about Google's next big acquisition, but whether the company will actually make it is far from certain. The services the potential target offers are not quite in line with what Google does -- but then again, Google has never followed a straight linear product development road map. It would be a pricey deal -- even for Google, which is sitting on some US$15 billion in cash. Plus, CEO Eric Schmidt has all but denied that such a transaction is in the works...
Journyx, a company that provides Web-based time-tracking and project management applications, also offers its customers a back door into customer service. That is, its application lets users track what a customer cost. That is a number that is oftensurprisingly miscalculated or not calculated at all, said CEO Curt Finch. In this economy, relying o...
Secunia has debunked a myth held dear by Linux devotees and anti-Microsoft grousers: that Firefox is safer than Internet Explorer. There were 115 reported security vulnerabilities in Firefox last year -- almost twice as many as Internet Explorer and Apple's Safari browser combined, according to a new report by the security researcher.Firefox did s...
Facebook is revamping its Web site with several new features that give users more information about their networks in real time. The changes have been widely compared to the updates people send and get via microblogging site Twitter, which Facebook apparently now views as one of its competitors The new site, which can be previewed here, allows frie...
Facebook has revamped its online classifieds page. Its new look and feel is -- surprise, surprise -- very reminiscent of a Web 2.0-style community, with features that allow for more conversation and networking Facebook previously had a classifieds page, Facebook Marketplace, which it launched about 18 months ago, but the site decided to pull it and...
Microsoft has tipped its hand, perhaps intentionally, with the leak of screenshots revealing Kumo -- the renamed, revamped version of its Live Search. The screenshots were accompanied by a memo penned by search executive Satya Nadella, asking Microsoft employees for feedback. The new search engine appears to be slated for release in the second par...
The expression, "Inside the Beltway" is often used in a pejorative sense -- as a vague insult referring to an amorphous group of politicians, policy wonks, nonprofits, think tanks -- basically, anybody who revels in the nuts and bolts of federal legislation Given what's currently happening on Capitol Hill and Pennsylvania Ave. -- the still-smoking ...
Amazon has backed off from the brewing legal controversy surrounding the text-to-speech function in its Kindle 2 electronic book reader. The feature allows users to hear the text of a book read aloud, although not in the dramatic -- or even conversational -- style of typical audio books. The Kindle 2 uses a computerized voice translator to deliver a robotic rendering of the material...
You wouldn't guess there's a recession under way -- at least, not if you were going by RightNow Technologies' recent earnings. By any measure, the Software as a Service vendor closed the year on a high note, completing seven million-dollar-plus deals in the last quarter. In fact, CEO Greg Gianforte told CRM Buyer, "our sales teams delivered the hi...
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