Articles by Erika Morphy

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InsideView Aims to Make Selling More Social

InsideView will be announcing several upgrades to its SaaS social sales and intelligence application in the coming weeks. Some of the changes, including social profile features, have already gone live. The company has been turning them on over the past month, as soon as they were developed, Ralf VonSosen, vice president of marketing, told CRM Buyer.

Google Gobbles Up Dealmap as Daily Deal Mania Grows

Google is goosing its still-nascent Google Offers with the acquisition of The Dealmap. The startup, which aggregates discounts from a number of daily deal sites, launched a little more than a year ago, and has already gained a following of two million strong. Google Offers debuted about two months ago and is rolling out on a city-by-city basis. It...

Hulu Gang Decides to Put On a Show

Hulu is launching its first long-form original program this summer, a documentary series called "A Day in the Life." Six half-hour episodes, directed by filmmaker Morgan Spurlock, will feature such people as jet-setting entrepreneur Richard Branson, rapper and songwriter will.i.am, comedian Russell Peters and musician Girl Talk.

Patent Wars: DoJ May Take Preemptive Action as Giants Build Stockpiles

A consortium of six major tech players calling themselves "Rockstar Bidco" won a US$4.5 billion bid for 6,000 Nortel patents in June. The deal closed last week, but all is not said and done, according to a report in The Wall Street Journal. The Department of Justice reportedly intends to ask the consortium members -- Apple, Microsoft, Research In Motion, Ericsson, Sony and EMC -- just what they plan to do with their new patent stash...

Nintendo Bails Furiously but the Worst May Be Yet to Come

Can things get any worse for Nintendo? Earnings for the three months ended June 30, 2011, were a major disappointment, with net sales down 50.2 percent and gross profit down 84.3 percent, compared with the same period the previous fiscal year. Sales of its five-month old 3DS game console were absolutely dismal -- a mere 710,000 units sold in the A...

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Xactly Greases the Gears in Express 2.2

Xactly has updated its Express product, a sales compensation management application designed for small and medium-sized businesses. Xactly Express 2.2 comes with more ways for sales reps to customize their dashboards and more features for administrators to manage the information flow to the reps. Simplifying and streamlining operations is Express'...

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Oracle Gives Road Warriors More Options With CRM On Demand 19

Oracle has released version 19 of its Oracle CRM On Demand application, providing upgrades that range from small, incremental changes to significant innovations. These include new cloud extensibility and mobile options; more access for sales reps via a new connected smartphone application that allows them to access and update information remotely;...

NATO Hack Shines Spotlight on Widespread Data Security Weaknesses

Days after the FBI arrested a number of alleged members of the hacking group Anonymous, the hackers struck again. They claim to have stolen a gigabyte of information from the North Atlantic Treaty Organization The group alerted the world to its latest activities via a series of tweets, including one with a link to a PDF file as evidence it had the ...

Google Search Gives Users a Heads-Up on Malware Infections

Google is stepping up its efforts to improve computer security by adding warnings to users' search results when it suspects their systems might be compromised by a certain type of malware. Up to now, Google's security efforts have focused on the Chrome browser and the Android Market. These new alerts are not intended to be a comprehensive solutio...

FBI's Anonymous Catch May Be Small Fry

The Federal Bureau of Investigation has initiated a nationwide sweep targeting the hacking group "Anonymous." Armed with some 30 to 40 subpoenas, the FBI raided homes in New York, New Jersey, California and Florida, arresting at least 16 suspects, according to FoxNews, which first reported the story. "Yes, a number of law enforcement actions have ...

Facebook's Rock Bottom Satisfaction Score Leaves Opening for Google+

The latest e-business report from ACSI, The American Customer Satisfaction Index, has some bad news for Facebook -- and by extension, yet more good news for Google. The survey, produced in partnership with customer experience analytics firm ForeSee Results, found that despite a small 3 percent jump in its score, Facebook ranks as the lowest-scorin...

CNN News Fans Run Into Brick Pay Wall on the Web

Live streaming of CNN's and HLN's 24-hour television networks became available on CNN.com, the CNN App for iPad, and the CNN App for iPhone and iPod touch on Monday -- but only to a limited audience. CNN's rollout of its version of TV Everywhere for consumers reaches AT&T, Comcast, Cox, DISH Network, Suddenlink and Verizon subscribers. Those who a...

Google: Everything's Coming Up Pluses

By most measures, the last two weeks have been a nonstop love fest for Google, beginning with the immediate acceptance of Google+ and culminating with stellar earnings on Thursday and an impressive performance by CEO Larry Page during the earnings call. Briefly, Google's second quarter revenues clocked in at a 32 percent increase compared with th...

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Aprimo's Marketing App Gets Mobile Chops

Aprimo has added integrated text messaging functionality to its Aprimo Marketing Studio On Demand application via a new mobile module. ...

Facebook May Have the Numbers but Google+ May Get the Ads

Consumers are clearly intrigued by Google+. Following closely on their heels are companies, eager to tap what looks to be the next big trend in social media. Indeed, companies are waiting with bated breath for more details about what Google+ means for them -- that is, what advertising vehicles will be available.

Final Shuttle Voyage Closes Chapter in Human Spacefaring Saga

With the weather barely permitting, the U.S. space exploration program reached another milestone on Friday: Atlantis blasted off from NASA's Kennedy Space Center on what will be the final space shuttle mission. The flight caps 30 years of achievements including the construction of the International Space Station. Atlantis will dock with the statio...

ISPs Agree to Mete Out Punishment for Illegal File-Sharing

Comcast, Cablevision, Verizon, AT&T and Time Warner Cable have promised to be more proactive in alerting possible copyright violators using their networks in a voluntary agreement with the music and film industries. The antipiracy model they've adopted has been pushed for some time by the Recording Industry Association of America and Motion Pictur...

Sage CRM Gets Wise to Social Media

A year or so after it rolled out v.7.0, Sage CRM has updated its application with social media functionality, more interactivity, and tighter integration with email marketing, including a subscription-based service for managing email marketing campaigns. The latter, in particular, is of high value to customers, many of whom are small businesses th...

Facebook Gives Users One More Way to Get Into Each Others' Faces

There was much speculation leading up to Facebook's product rollout announcement on Wednesday -- and for once, it was right on the money. Facebook announced it will be integrating the popular video chat service Skype into its social network, with the rollout taking place over the next several weeks Facebook also announced improvements to its text c...

Bing Snuggles Up to Baidu, as Microsoft Braves China's Censorship Perils

Microsoft has forged a deal with Baidu, China's largest search engine, to provide search functionality in English. The deal comes a year and a half after Google exited China's search market with much fanfare, announcing it could no longer stomach the censorship the government applied. By the end of this year, Microsoft's search engine Bing will be...

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