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Cyberattacks on local governments are on the rise — and for good reason "They're target-rich and cyber-poor," explained Michael Klein, senior director for preparedness and response at the Institute for Security and Technology, a non-profit security think tank in Oakland, Calif....
Samsung hosted Galaxy Unpacked on Wednesday simultaneously in Brooklyn, N.Y., where I attended, and London. The event was about more than just unveiling another generation of smartphones. It was a chance for the company to reinforce its leadership in foldable devices just weeks ahead of Apple's expected unveiling of its first foldable iPhone With t...
The rapid rise of autonomous AI agents is forcing CRM vendors to confront a problem that extends beyond adding new AI features. Many legacy platforms were designed for human workflows, not AI agents capable of making decisions, coordinating tasks, and acting across enterprise systems Some CRM vendors are rebuilding around AI-native architectures th...
Enterprise employees and customer service representatives have long been forced to work between two systems: the contact center, where conversations occur, and the CRM, where those interactions are documented manually. But as generative AI and voice AI mature, that long-standing divide is beginning to disappear AI-powered voice assistants are chang...
A new vendor-neutral nonprofit organization aims to give the MySQL community a stronger voice in the future development of the popular open-source database Since acquiring MySQL from Sun Microsystems in 2010, Oracle has overseen development while offering both community and commercial editions....
Small and midsize e-commerce brands face growing challenges as AI-driven discovery, social commerce, and conversational search change how shoppers find products Traditional search is giving way to AI-driven recommendations, social-first browsing, and increasingly visual, conversational product discovery. AI and social commerce are rewriting the rul...
If you watch how people react to new technology, you quickly realize that the most difficult component isn't the silicon, the software, or the network infrastructure. It's the human using it. We've seen this phenomenon play out on the global stage with the video assistant referee (VAR) disaster at the FIFA World Cup 2026 What should have been a tri...
Security teams have long prioritized high-severity vulnerabilities while often postponing fixes for lower-severity issues. That approach may soon become more dangerous Today's vulnerability management practices were built for a pre-AI world. According to TuxCare CEO Igor Seletskiy, AI models are beginning to identify chains involving multiple low- ...
Smart home technology has changed how homeowners monitor security, manage energy use, and automate everyday tasks. Yet one of the most critical safety systems in the home — the smoke alarm — often receives far less attention than cameras, smart locks, or video doorbells Smoke alarms have also evolved well beyond the standalone devices many home...
A call for a standards body to oversee the development of frontier artificial intelligence was voiced Tuesday by the CEO of Google DeepMind, an AI research lab "The Standards Body would be responsible for developing assessment protocols and working with appropriate federal agencies and the US National Labs to conduct testing in areas relevant to na...
Google made one of its biggest moves yet in agentic commerce in May when it introduced Universal Cart, a persistent shopping cart that spans Search, Gemini, YouTube, and Gmail. The deep integration allows shoppers to discover, compare, and buy across merchants through Google’s ecosystem For consumers, the pitch is convenience. For retailers and b...
Polarization is everywhere these days, even in the smartphone market According to Omdia analyst Justy Hong, runaway memory prices are polarizing the global smartphone market, stifling demand for budget smartphones....
As pervasive computing and specialized hardware become commonplace, the intersection of military technology and artificial intelligence has become a critical issue This is no longer science fiction but an engineering reality that threatens to fundamentally alter warfare. Recently, there has been an international push to regulate and prohibit lethal...
Following its rebranding from SugarCRM in early April, SugarAI is continuing its transformation from a traditional CRM vendor to a provider of AI-driven revenue intelligence SugarCRM helped popularize open-source CRM as a flexible alternative to traditional enterprise platforms before eventually discontinuing its open-source community edition. Toda...
The customer data platform (CDP) industry is entering a new phase as standalone CDPs give way to broader enterprise marketing suites New platform enhancements from SAS, an analytics and AI software firm, reflect the growing integration of customer data management with enterprise marketing platforms....
Blanket moratoriums and federal mandates aren't the answer to growing concerns about the impact of data center proliferation on local water supplies, according to a report released Monday by a science and technology policy think tank "Technology exists, and policy instruments are available, to develop a new, state-led model of water governance for ...
Consumers quickly forget advertising, making it harder for brands to win both human attention and AI-powered discovery, according to a report released Monday by Adobe Based on a survey of some 1,000 U.S. consumers, Adobe found that only 17% of the respondents were confident they could recall the names of the last three ads they saw after just 24 ho...
Misconceptions about artificial intelligence (AI) are preventing small- to medium-sized businesses (SMBs) from realizing AI's full revenue potential. Business owners are rushing to adopt AI, but they are treating it primarily as a time-saving tool AI adoption among SMBs continues to grow. This year, 66% of small businesses experienced revenue incre...
If you judged the AI revolution solely by the stock market, you might conclude that artificial intelligence has already transformed corporate America. A significant portion of this phenomenon can be attributed to financial analysts who prioritize AI infrastructure expansion Nvidia has become one of the world’s most valuable companies. Dell Techno...
Qualcomm recently unveiled its Snapdragon Wear Elite platform, a new processor designed to bring more AI processing directly onto wearable devices Wearables have long been limited by battery life, heat, and processing power. Built on a 3-nanometer process, the new platform is designed to improve efficiency while providing the performance needed to ...
